Top 3789 Member advocate Jobs in North Carolina

Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —North Carolina
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
3d
Behavioral Tech/DSP/PCA (Sign on Bonus)
Integrated Care for Greater Health, Inc —Sealevel, NC
- Part-time
- CPR Certification
- BLS Certification
- Inpatient
Quick Apply
New Grad RN
Mission Health —Asheville, NC
- Full-time
- 1 year
- Entry level
- Employee stock purchase plan
- Health insurance
Registered Nurse Medical Cardiology SD
Mission Hospital —Asheville, NC
- Full-time
- Mid-level
- Children
- Perioperative Care
- Employee stock purchase plan
- Disability insurance
Quick Apply
Director of Nursing
Chowan River Nursing and Rehabilitation —Edenton, NC
- Full-time
- Background check
- Skilled nursing facility
- RN License
- Paid holidays
- Disability insurance
Quick Apply
12d
Director of Nursing
Principle Long Term Care —Greensboro, NC
- Full-time
- Background check
- Skilled nursing facility
- Management
- Paid holidays
- Disability insurance
Quick Apply
Nurse Manager Med-Surg Unit
Mission Hospital —Asheville, NC
- Full-time
- 5 years
- Children
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Stepdown Overflow Registered Nurse
Mission Hospital —Asheville, NC
- Full-time
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Tele Med Surg Registered Nurse
Mission Hospital —Asheville, NC
- Full-time
- Bachelor of Science
- Mid-level
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Nurse Trauma Spine
Mission Hospital —Asheville, NC
- Full-time
- Surgery
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
VP - Small Business Development and Business Retention
Greater Wilmington Chamber of Commerce —Wilmington, NC
- Full-time
- Background check
- Marketing
- Research
- Health savings account
- Disability insurance
Quick Apply
Renal Med Surg Registered Nurse
Mission Hospital —Asheville, NC
- Full-time
- Bachelor of Science
- Mid-level
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Nurse Trauma Spine
Mission Hospital —Asheville, NC
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Director of Nursing
Principle Long Term Care —Charlotte, NC
- Full-time
- Background check
- Skilled nursing facility
- Management
- Paid holidays
- Disability insurance
Quick Apply
Registered Nurse Med Surg Ortho Trauma
Mission Hospital —Asheville, NC
- Part-time
- Mid-level
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Pulmonary Stepdown Registered Nurse
Mission Hospital —Asheville, NC
- Part-time
- Bachelor of Science
- Mid-level
- Children
- Employee stock purchase plan
- Disability insurance
Quick Apply
Pulmonary Med Surg Registered Nurse
Mission Hospital —Asheville, NC
- Full-time
- Bachelor of Science
- Mid-level
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Nurse (RN) OR Circulator Tate Surgery
Frye Regional Medical Center —Hickory, NC
- Full-time
- Acute care
- Nursing
- Surgery
- Disability insurance
- Health insurance
Quick Apply
Stepdown Overflow Registered Nurse
Mission Hospital —Asheville, NC
- Full-time
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Registered Nurse Ortho Trauma
Mission Hospital —Asheville, NC
- Full-time
- Surgery
- Bachelor of Science
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Call Center Representative – Medicaid Member Support

Conduent State Healthcare, LLC -
North Carolina

Apply Now

Job Details

Full-time
$16 an hour
3 days ago

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Retirement plan

Qualifications

Computer operation
Phone communication
Computer literacy
High school diploma or GED

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Call Center Representative – Medicaid Member Support

Location: Remote-South Carolina (Must reside within a 60 mile radius of Columbia, SC)

$16.00 Hourly

Join the Conduent Customer Service Team

Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support!

Come join us and grow with a team of people who will challenge and inspire you to be the best!

Working for you

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Equipment provided.
Paid training
Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
Full-time schedule (40 hrs. per week)
No Weekends
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.
PerkSpot - Employee discount program

Requirements

Must be at least 18 years of age with a high school diploma or GED.
Must be able to submit to a pre-employment screening.
Must pass the Call Center – Service Skills Assessment and Internet Speed test
A minimum of 1-year call center experience in telephone customer service or related experience
Computer literacy and ability to use multiple programs.

Summary

As a Call Center Representative-Medicaid Member Support, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing

Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for Medicaid members to ensure their needs are met.
Navigate across multiple computer screens while accessing and reviewing information from various applications.

Preferred Skills/Experience:

Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Attention to detail, grammar, and spelling accuracy.
One year of medical insurance or medical office experience, preferred.
Call center or professional office experience, preferred.
Computer system experience with data entry and database documentation knowledge.

Come join us and grow with a team of people who will challenge and inspire you to be the best!

We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT, NY & Puerto Rico
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Apply Today!

#Remote44

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

member advocate jobs in north carolina

Call Center Representative – Medicaid Member Support

Behavioral Tech/DSP/PCA (Sign on Bonus)

New Grad RN

Registered Nurse Medical Cardiology SD

Director of Nursing

Director of Nursing

Nurse Manager Med-Surg Unit

Stepdown Overflow Registered Nurse

Tele Med Surg Registered Nurse

Registered Nurse Trauma Spine

VP - Small Business Development and Business Retention

Renal Med Surg Registered Nurse

Registered Nurse Trauma Spine

Director of Nursing

Registered Nurse Med Surg Ortho Trauma

Pulmonary Stepdown Registered Nurse

Pulmonary Med Surg Registered Nurse

Registered Nurse (RN) OR Circulator Tate Surgery

Stepdown Overflow Registered Nurse

Registered Nurse Ortho Trauma

I want to receive the latest job alert for member advocate in north carolina

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