Top 6 Night auditor Jobs in North Haven, Ct

Hotel Overnight Auditor Friday and Saturday
Sheraton Rocky Hill —Rocky Hill, CT
- Part-time
- Hotel
- Math
- Computer skills
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9d
Night Auditor
Courtyard by Marriott Waterbury —Waterbury, CT
- $18.39 an hour
- Overtime
- Writing skills
- Mid-level
- Office
Quick Apply
6d
Night Auditor/Front Desk Agent
DoubleTree by Hilton Bristol —Bristol, CT
- Full-time
- Hospitality
- Hotel
- Front desk
- 401(k)
- Employee discount
Quick Apply
Night Auditor
V2 Capital Shelton LLC Hotel Group —Shelton, CT
- $18 - $19 an hour
- Part-time
- Basic math
- Hotel
- Communication skills
Quick Apply
11d
Weekend Night Auditor
Arbor Lodging —Farmington, CT
- $20 an hour
- Night shift
- Ability to walk for extended periods
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Weekend Night Auditor
Courtyard Farmington —Farmington, CT
- $20 an hour
- Night shift
- Ability to walk for extended periods
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply

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Hotel Overnight Auditor Friday and Saturday
Sheraton Rocky Hill —Rocky Hill, CT
Promptly answer the telephone using positive and clear communication. Complete the registration process by inputting and retrieving information from a computer…
Quick Apply
9d
Night Auditor
Courtyard by Marriott Waterbury —Waterbury, CT
Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accommodate guest requests when…
$18.39 an hour
Quick Apply
6d

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Night Auditor Full-time, 11pm - 7am, Sun- Thurs
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
Check in guests, answer phones and take reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting…
$16 - $18 an hour
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Night Auditor
Courtyard - Columbus Airport —Columbus, OH
Provide exceptional guest service by greeting and welcoming guests, handling guest complaints promptly, and ensuring a positive guest experience.
Quick Apply

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Hotel Overnight Auditor Friday and Saturday

Sheraton Rocky Hill
Rocky Hill, CT

Quick Apply

Job Details

Part-time
9 days ago

Qualifications

Visitor query response
Hotel and accommodations payment processing
Cash amount verification
Customer relationship building
Phone communication
Night audit
Greeting customers
Client inquiry handling
Answering guest questions
De-escalation techniques
Credit card payment processing
Financial issue resolution
Hotel room assignment management
Math
Customer engagement
Consumer dispute resolution
Daily transaction recording
Computer skills
Receptionist experience within hospitality industry
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Negotiation in dispute resolution
Marketing
Entry level
Office phone management
Customer data entry

Full Job Description

We are seeking a part time Night Auditor/Guest Service Agent to join our wonderful front desk team at the Sheraton Rocky Hill. Our priority is to ensure guest and team members are welcomed and appreciated!

If you have night audit experience, we are looking forward to speaking with you!!!

Responsibilities include:

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote Hotel marketing programs.
Make appropriate selection of rooms based on guest needs. Code electronic keys.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Field guest questions, concerns and needs. Conduct through research to develop the most effective solutions.
Listen and extend assistance with any inquiries.
Assist with any guest requests.
Input onto the PC revenue/expenses/allowances to generate the daily reports.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Review and correct discrepancies in the Front Desk System.

Job skills:

Excellent customer service, math and computer skills.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Experience:

One-year customer service on a front desk.
Hotel experience is required.
Fossee experience is preferred.

Job Type: Part-time

Work Location: In person

Quick Apply

Refine Your Search

night auditor jobs in north haven, ct

Hotel Overnight Auditor Friday and Saturday

Night Auditor

Night Auditor/Front Desk Agent

Night Auditor

Weekend Night Auditor

Weekend Night Auditor

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