Top 197 Call center representative Jobs in North Riverside, Il

Customer Care Representative Bilingual Preferred
PLS —Oak Brook, IL
- $18.50 an hour
- Weekends as needed
- Spanish
- Computer literacy
- Office
- Health insurance
- Dental insurance
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Customer Support Representative (Home Warranty)
Guard Home Warranty —Warrenville, IL
- $21 - $23 an hour
- Full-time
- Computer literacy
- Office
- US work authorization
- Paid training
- Health insurance
Quick Apply
5d
Customer Service Representative (Part-Time) - Endeavor Health - Hospitality Center
Aramark —Skokie, IL
- $17.50 an hour
- Part-time
- Hospital
- Patient care
- Organizational skills
- Disability insurance
- Health insurance
8d
Patient Access Representative
Aya Healthcare —Warrenville, IL
- $21 - $23 an hour
- Full-time
- HIPAA
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Delight Representative
Feldco Factory Direct —Rosemont, IL
- $18 an hour
- Full-time
- Bilingual
- Word processing
- Residential
- AD&D insurance
- Paid holidays
Quick Apply
Support Specialist (Chat, Emails, Calls) Remote
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Monday to Friday
- Remote
- Bachelor's degree
- No degree
- Typing
- Paid training
- Commuter assistance
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
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Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Representative, Associate
Lawson Products —Chicago, IL
- $21.50 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Customer Support Center Representative I, II
Old Second National Bank —Lombard, IL
- $19.50 - $27.00 an hour
- Hybrid work
- Bilingual
- Writing skills
- Research
Quick Apply
Call Center Representative
A ANDI MEDICAL TRANSPORTATION INC. —Palos Hills, IL
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- 401(k)
- Paid time off
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Bilingual Medical Call Center Representative
Chicago Eye Consultants —Stickney, IL
- $19 - $21 an hour
- Full-time
- Spanish
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Inbound Call Center Representative
Great Lakes Credit Union —Chicago, IL
- $20.48 - $30.73 an hour
- Full-time
- 1 year
- Leadership
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative II- Main Hospital Elmhurst
Endeavor Health —Elmhurst, IL
- $19.89 - $28.84 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Customer Solutions Specialist (Hybrid-Chicago, IL)
Byline Bank. —Chicago, IL
- $21.63 - $26.92 an hour
- Full-time
- Hybrid work
- Spanish
- High school diploma or GED
- Analysis skills
Member Care Representative - Inbound Call Center
Alliant Credit Union —Chicago, IL
- $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
HVAC Call Center Representative
Johnstone Supply | The Huestis-Meyers Group —Crestwood, IL
- $22 - $26 an hour
- Organizational skills
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
GUARANTEE TRUST LIFE INS CO —Glenview, IL
- $26 - $27 an hour
- Full-time
- Microsoft Word
- Spanish
- Office
- Profit sharing
- Health savings account
Online Support Registeration Clerk
RedSpeed —Lombard, IL
- $18.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Transcendia, INC. —Park Ridge, IL
- $45,000 - $60,000 a year
- Full-time
- Writing skills
- Continuous improvement
- Organizational skills
12d

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Customer Care Representative Bilingual Preferred

PLS -
Oak Brook, IL

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Job Details

$18.50 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Client inquiry handling
Employee relationship building
Windows
High school diploma or GED
Customer engagement
Productivity software
Quality data entry
Customer data entry

Full Job Description

This position is locate at 814 Commerce Dr., Oak Brook, IL 60523

PLS®: People. Location. Service

Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

Candidates must be able to work a 9-hour shift, with one-hour lunch break. Weekends and Holidays are required. Candidates with prior retail customer service experience are welcomed! Competitive compensation and strong internal growth opportunities are available.

The Customer Care Representative is responsible for servicing internal and external customers by providing information about financial products and services and customer concerns. The Customer Care Representative is a trusted source responsible for all customer service interactions focused on the total customer experience. The Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment.

Job Responsibilities:

Address escalated customer inquiries in a timely manner.
Determine the cause of customer's concerns; explain the best solution for the customer's concern; expedite correction or adjustment and follow-up to ensure resolution.
Maintain accurate and updated records of customer interactions and transactions; record details of inquiries and actions taken.
Educate customers by answering product and service questions and suggesting information about other products and services.
Handle all interactions in accordance with PLS policies, procedures, federal guidelines and applicable laws.
Maintain a comprehensive knowledge of PLS products and services.
Maintain a polite and professional telephone manner.
Meet Quality Assurance requirements and other key performance metrics.
Other duties as assigned by management.

Job Requirements:

Previous Contact Center experience is a plus
Minimum of one or more years of customer service experience
High school diploma or equivalent
The ability to communicate clearly and effectively in Spanish is a plus
Customer service-oriented with the ability to handle difficult situations.
Excellent customer service and organizational skills
Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner
Strong skills to analyze, prioritize, and/or establish a resolution for customer inquiries
Computer literacy in Microsoft Windows operating system and Microsoft Office
Ability to work flexible hours, including evenings and holidays as required to support business initiatives
Ability to complete efficient data entry
Ability to establish and maintain effective working relationships with peers, customers, and management
Ability to readily accept and adapt to changes in work environment, priorities and regulations
Ability to work both independently and as a team member
Excellent written and oral communication skills

Physical Requirements:

Must be able to sit and/or stand for long periods of time.
Ability to lift 15 lbs.

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [email protected] to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.

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Refine Your Search

call center representative jobs in north riverside, il

Customer Care Representative Bilingual Preferred

Customer Support Representative (Home Warranty)

Customer Service Representative (Part-Time) - Endeavor Health - Hospitality Center

Patient Access Representative

Customer Delight Representative

Support Specialist (Chat, Emails, Calls) Remote

Remote Customer Service Representative

Call Center Remote Customer Service Representative

Customer Service Representative, Associate

Customer Support Center Representative I, II

Call Center Representative

Bilingual Medical Call Center Representative

Inbound Call Center Representative

Customer Service Representative II- Main Hospital Elmhurst

Customer Solutions Specialist (Hybrid-Chicago, IL)

Member Care Representative - Inbound Call Center

HVAC Call Center Representative

Customer Service Representative

Online Support Registeration Clerk

Customer Service Representative

I want to receive the latest job alert for call center representative in north riverside, il

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