Top 126 Customer service coordinator Jobs in Northfield, Il

Customer Service Coordinator
INSTITUTIONAL FOODS PACKING CO —Glenview, IL
- $55,000 - $60,000 a year
- 18 years or older
- Ability to walk for extended periods
- ERP systems
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Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
10d
University Events & Guest Services (UEGS) Coordinator
University of Saint Mary of the Lake —Mundelein, IL
- $50,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Marketing
- Customer service
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Customer Service Coordinator
LeafHome —Lombard, IL
- $21 an hour
- Overtime
- Office
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health insurance
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Part-Time Cross-Trained Dental Assistant / Front Desk Coordinator
32 Village Dental —Elk Grove Village, IL
- $20 - $27 an hour
- Part-time
- CPR Certification
- Dental office
- BLS Certification
- Paid time off
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Front Desk Coordinator
Grove Dental Associates —Lombard, IL
- $20 - $25 an hour
- Full-time
- Dental office
- High school diploma or GED
- Associate's degree
- 401(k)
- Paid time off
7h
Service Coordinator
Komori America Corporation —Rolling Meadows, IL
- $27 - $35 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Administrative experience
- AD&D insurance
- Paid holidays
Quick Apply
10d
Customer Success Coordinator
Zonatherm Products, Inc —Buffalo Grove, IL
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
Quick Apply
9d
CUSTOMER RELATIONS COORDINATOR
Custom Print Graphics —Niles, IL
- $20 - $24 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Customer Resolution Coordinator
Mastery Logistics Systems —Lake Forest, IL
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Service Coordinator
Komori America Corp —Rolling Meadows, IL
- $27 - $32 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Customer Success Coordinator
Labelmaster —Chicago, IL
- $20 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Continuous improvement
- Paid holidays
- Dental insurance
Quick Apply
Multi Site Customer Service Coordinator
Ricoh —Downers Grove, IL
- Overtime
- Hospitality
- High school
- Office
Operations Support Coordinator
Lessen —Chicago, IL
- $22 - $31 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Dental insurance
Quick Apply
Customer Service & Scheduling Coordinator
Orkin —Lombard, IL
- $18 - $20 an hour
- Full-time
- Hospitality
- Computer literacy
- Continuous improvement
- Employee stock purchase plan
- Paid holidays
Client Services Coordinator 3
Johnson Controls —Arlington Heights, IL
- $21.63 - $30.00 an hour
- Mid-level
- Microsoft Office
- Communication skills
- Paid holidays
- Health insurance
Industrial & International Customer Service - Customer Service Coordinator
AMSOIL —Itasca, IL
- $21.83 - $25.67 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Health savings account
- Paid holidays
Customer Support Coordinator - Product Selection I
Siemens —Rolling Meadows, IL
- $34,986 - $59,976 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
8d
Customer Service Representative & Scheduling Coordinator – Chicago, IL
Urban Tailz —Chicago, IL
- $22 - $23 an hour
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- 401(k)
Quick Apply
12d
Guest Services Coordinator
Marriott International, Inc —Chicago, IL
- $27.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level

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Customer Service Coordinator

INSTITUTIONAL FOODS PACKING CO -
Glenview, IL

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Job Details

$55,000 - $60,000 a year

Qualifications

Customer communication
Content creation for technical audiences
Technical documentation
Spreadsheets
Professional ethics
Technical writing experience within manufacturing
Microsoft Office
Schedule management
Power tools
Materials handling
Pallet jack
Analytics

Full Job Description

About Us:

Finlays Solutions is a leading partner to the B2B beverage manufacturing industry, recognized for its deep expertise, strong industry relationships, and commitment to innovation. The company plays a central role in supporting beverage brands, flavor houses, private label partners, and manufacturers through high-quality products, technical capabilities, and collaborative problem-solving. With a strong presence in the ready-to-drink beverage market, Finlays Solutions focuses on identifying emerging opportunities, expanding into new market spaces, and delivering solutions that meet evolving customer and consumer needs.

Finlays Solutions operates with a strong commitment to its mission, values, ethics, and long‑term goals, ensuring that every initiative reflects the company’s dedication to integrity, partnership, and sustainable success.

Job Summary:

The Key Account Manager will provide customer service duties and order transactional efforts for the organization. The Key Account Customer Service Manager will act as the first point of contact to the purchasing arm of our distribution customer base and will be responsible for all day-to-day purchase order transactional processes.

Essential Duties and Responsibilities:

Manage the sales order process all the way through to order delivery, adhering to agreed turn-around times and processes working with the internal team and customer to ensure satisfactory completion of orders.
Obtain transaction information required from our customers to process an order.
Verify and validate all transactional data such as item description, pricing, and shipping location in order to check for accuracy of the order.
Understanding various customer profiles such as pricing structure, contracts, marketing structure and order patterns.
Responsible for customer related tasks within the allocated customer portfolio and other assignments as requested by Team Lead. Monitor, build, and maintain accurate customer profiles in the ERP System.
Resolve internal & external administrative inquiries relating to the order transaction process. Involves support & execution of freight and customer claims.
Work with interdepartmental team(s) across the organization to ensure accuracy of the transactional data in the ERP system.
Establish and maintain key client relationships with distribution buyer/procurement contacts in order to facilitate improved administration and customer satisfaction.
Communication with outside sales team, internal KAM-Sales, and customers for issues relating to the order transaction process.
Understanding and providing appropriate supply chain and logistic solutions to both external customers and internal teams relating to the order transaction process.
Analyze sales data and purchase order outlier reporting to help facilitate sound decision-making and consistent communication to supply chain and planning teams.
To display strong process and system knowledge to independently resolve difficult requests and escalations.
Management of open order reporting to ensure all customer purchase orders have a scheduled pick-up or delivery time and adhere to our company terms and conditions.
Manage accuracy of final billing to the customer on a timely basis and close out the order.
Execution of clearly defined objectives and goals as outlined with the KAM Team Leads.

Qualifications & Requirements:

Four-year degree or equivalent work experience
Strong personal and professional ethics
Excellent communication skills (oral and written)
Strong leadership skills, independent thinking, strong organizational and planning abilities and excellent analytical and problem solving skills are essential
Must be detailed oriented
Time Management and multitasking capabilities
Ability to produce written technical documents with clearly organized thoughts
Strong knowledge of Microsoft Suite (Office, Excel)

Physical Demands

Willingness to work additional hours, and tailor schedule appropriately, to support team goals and meet deadlines
Must possess adequate vision, hearing, and verbal communication skills to meet essential job performance and safety standards
Ability to stand and walk for extended periods and regularly perform physical tasks such as pushing, pulling, lifting, climbing, bending, stooping, squatting, and using hands for detailed tasks
Work environment sometimes involves exposure to inclement weather
Physically capable of performing tasks such as lifting, climbing, and using hand and power tools, including pallet jacks, scales, ladders, and standard material handling and cleaning equipment
Capable of safely lifting up to 50 pounds frequently throughout the day; ability to handle heavier items with proper lifting equipment or team-assisted techniques to ensure safety

Work Environment

Employees must be able to work in a dynamic manufacturing environment that may include exposure to odors, dust, moderate noise levels, and fluctuations in temperature and ventilation
Appropriate personal protective equipment (PPE) must be worn at all times, which may include but is not limited to: safety glasses, steel-toed shoes, gloves, hairnets, uniforms, and face shields, as required by specific job duties and safety protocols

Quality Statement:

Our Quality and Food Safety Management strategy is anchored by our food safety and quality culture and a two-pronged approach to “be the best” as we produce “only the best”. Every employee has a role to play in this strategy as outlined by the following:
Follow Good Manufacturing Practices (GMP’s), allergen control, food defense, HACCP, SQF, and regulatory requirements so that we make consistently safe, quality products.
Ensure the presence of visitors, contractors, and customers are documented on each visit in and out of the facility to maintain good manufacturing practices, allergen controls, food defense/food security and HACCP controls.
Report all food safety and quality issues to management immediately.
Partner with colleagues across all functions to share knowledge, skills, and information regarding quality and food safety.
Adhere to all health and safety work practices.
Exhibit an understanding of quality and food safety standards and be able to speak about the Finlays quality and food safety system and your role in it.
Handle customer complaints in a timely and professional manner so that the customer is put first, always.
Participate fully in Finlays programs that drive continuous improvement methodologies.

Any employee in doubt as to the role they play in the Finlays quality and food safety management system must reach out to the site Quality Manager or VP of Quality.

Equal Opportunity Statement:

Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays employs individuals that are 18 years of age or older.

This position is not eligible for Visa Sponsorship

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Refine Your Search

customer service coordinator jobs in northfield, il

Customer Service Coordinator

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

University Events & Guest Services (UEGS) Coordinator

Customer Service Coordinator

Part-Time Cross-Trained Dental Assistant / Front Desk Coordinator

Front Desk Coordinator

Service Coordinator

Customer Success Coordinator

CUSTOMER RELATIONS COORDINATOR

Customer Resolution Coordinator

Service Coordinator

Customer Success Coordinator

Multi Site Customer Service Coordinator

Operations Support Coordinator

Customer Service & Scheduling Coordinator

Client Services Coordinator 3

Industrial & International Customer Service - Customer Service Coordinator

Customer Support Coordinator - Product Selection I

Customer Service Representative & Scheduling Coordinator – Chicago, IL

Guest Services Coordinator

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