Top 2751 Member services representative Jobs in Northglenn, Co

Patient Service Representative Float
Intermountain Healthcare —Broomfield, CO
- $19.29 - $25.61 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
7d
Patient Service Representative
Intermountain Healthcare —Denver, CO
- $19.29 - $25.61 an hour
- Full-time
- Hybrid work
- Hospital
- Word processing
- Computer literacy
7d
Medical Office Representative Full Time Days
AdventHealth Medical Group Avista —Westminster, CO
- $19.38 - $31.01 an hour
- Full-time
- High school diploma or GED
- Guest services
- Associate's degree
- Paid parental leave
- Disability insurance
Patient Service Representative
Touchstone Medical Imaging —Thornton, CO
- $19 - $21 an hour
- Full-time
- Computer literacy
- Mid-level
- 1 year
- Disability insurance
- Health insurance
Quick Apply
2d
Patient Service Representative PRN
Intermountain Healthcare —Wheat Ridge, CO
- $19.29 - $25.61 an hour
- Part-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
6h
Member Service Representative (Full-Time) – Thornton
Navy Federal Credit Union —Thornton, CO
- $22.26 - $25.87 an hour
- Online Application
- Research
- Mid-level
- Office
- Referral program
6d
Patient Registration Rep
Children's Hospital Colorado —Broomfield, CO
- $20.14 - $30.21 an hour
- 12 hour shift
- Office
- Administrative experience
- High school diploma or GED
- Wellness program
- 403(b) matching
7d
Front Desk/ Dispatch
LAZ Parking Midwest, LLC —Denver, CO
- $22.75 an hour
- Overnight shift
- Office
- Organizational skills
- Communication skills
Quick Apply
Member Service Representative (Part-Time) - Lakewood
Navy Federal Credit Union —Lakewood, CO
- $22.26 - $25.87 an hour
- Part-time
- Research
- Office
- Communication skills
- Referral program
1d
Team Member
Planet Fitness - Brighton —Thornton, CO
- $16 an hour
- Part-time
- 18 years or older
- Spanish
- Computer literacy
- Gym membership
- Opportunities for advancement
Quick Apply
Caregiver(CNA/Homecare Aide)
Nurse Next Door —Thornton, CO
- $15 - $35 an hour
- Part-time
- Current TB test
- English
- Driver's License
Front Desk Agent- Hilton Denver City Center
Sage Hospitality —Denver, CO
- $20 an hour
- Full-time
- No experience needed
- English
- Hotel
- Disability insurance
- Health insurance
5d
Medical Office Representative Denver Full Time Days
AdventHealth Medical Group Porter —Denver, CO
- $19.38 - $31.01 an hour
- Full-time
- Primary Care
- High school diploma or GED
- Guest services
- Paid parental leave
- Disability insurance
Member Service Representative (Full-Time) - Lakewood
Navy Federal Credit Union —Lakewood, CO
- $22.26 - $25.87 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
13d
Scheduling Customer Service Representative
National Jewish Health —Denver, CO
- $20.69 - $27.36 an hour
- Full-time
- Spanish
- High school diploma or GED
- 1 year
- Wellness program
- Health savings account
Patient Access Representative
Longmont United Hospital —Longmont, CO
- $18.00 - $28.60 an hour
- PRN
- Microsoft Excel
- Microsoft Outlook
- Hospital
Patient Service Representative OB/GYN
Intermountain Healthcare —Superior, CO
- $19.29 - $25.61 an hour
- Part-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
9d
Food Service Representative
AdventHealth Avista —Louisville, CO
- $19.77 - $31.64 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Paid parental leave
- Disability insurance
Emergency Veterinary Receptionist (Care Coordinator) - Northside Emergency Pet Clinic
PetVet Care Centers —Westminster, CO
- $17.33 - $21.18 an hour
- 18 years or older
- High school diploma or GED
- ER
- Paid parental leave
- Health insurance
Quick Apply
Front Desk Agent - Limelight Denver
Limelight Hotels —Denver, CO
- $20.00 - $22.20 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid time off
Quick Apply
9h

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Patient Service Representative Float

Intermountain Healthcare -
Broomfield, CO

Apply Now

Job Details

Full-time
$19.29 - $25.61 an hour
7 days ago

Qualifications

Computer operation
Word processing
Computer literacy
Clinical confidentiality policies
Quality data entry
Customer data entry

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.29 - $25.61

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

member services representative jobs in northglenn, co

Patient Service Representative Float

Patient Service Representative

Medical Office Representative Full Time Days

Patient Service Representative

Patient Service Representative PRN

Member Service Representative (Full-Time) – Thornton

Patient Registration Rep

Front Desk/ Dispatch

Member Service Representative (Part-Time) - Lakewood

Team Member

Caregiver(CNA/Homecare Aide)

Front Desk Agent- Hilton Denver City Center

Medical Office Representative Denver Full Time Days

Member Service Representative (Full-Time) - Lakewood

Scheduling Customer Service Representative

Patient Access Representative

Patient Service Representative OB/GYN

Food Service Representative

Emergency Veterinary Receptionist (Care Coordinator) - Northside Emergency Pet Clinic

Front Desk Agent - Limelight Denver

I want to receive the latest job alert for member services representative in northglenn, co

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