Top 92 Crm business analyst Jobs in Northridge Ca

Digital Business Analyst (Global Sales & Service)
Harman International —Northridge, CA
- $84,750 - $124,300 a year
- Microsoft Excel
- 5 years
- Pass drug screening
- Paid holidays
- Disability insurance
Fiduciary Advisor - Los Angeles Metro - 100K Base + Uncapped Performance-Based Upside
Trajan Wealth —Los Angeles, CA
- $100,000 - $300,000 a year
- Full-time
- Hybrid work
- 3 years
- Presentation skills
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Subsurface Market Manager-Req #1398
Penhall Company —Los Angeles, CA
- $80,433.21 - $111,317.41 a year
- Full-time
- Hybrid work
- Construction site
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
California Energy Advisor- Commercial Sales
5 —Los Angeles, CA
- $75,000 - $175,000 a year
- Full-time
- Remote
- Bachelor of Science
- 3 years
- Business development experience
Salesforce Business Analyst
CloudMyBiz —Sherman Oaks, CA
- Software troubleshooting
- Mid-level
- Office
- Health insurance
- Dental insurance
Data Analyst
Capstone Green Energy Holdings LLC —Van Nuys, CA
- $85,000 - $105,000 a year
- Oracle
- Computer Science
- Mid-level
Senior Business Analyst
Genesis Capital —Sherman Oaks, CA
- $120,000 - $160,000 a year
- Full-time
- Office
- Bachelor's degree
- Team management
Marketing Intelligence & Operations Analyst - PR and Marketing - Full Time 8 Hour Days (Exempt) (Non-Union)
USC —Los Angeles, CA
- $68,640 - $112,370 a year
- 8 hour shift
- Mid-level
- Master's degree
- Analysis skills
10d
Marketing Intelligence & Operations Analyst - PR and Marketing - Full Time 8 Hour Days (Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $68,640 - $112,370 a year
- 8 hour shift
- Background check
- Mid-level
- Master's degree
10d
ANALYST, BUSINESS INTELLIGENCE
Little Dot Studios —Los Angeles, CA
- $70,000 - $80,000 a year
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
ANALYST I
California African American Museum —Los Angeles County, CA
- $3,861 - $6,276 a month
- Full-time
- Microsoft Excel
- Research
- Office
2d
Senior Business Analyst
East West Bank —Pasadena, CA
- $130,000 - $225,000 a year
- Full-time
- Computer Science
- Writing skills
- Finance
- Opportunities for advancement
Business Systems Analyst
RIDE Mobility —Pasadena, CA
- $90,000 - $110,000 a year
- Full-time
- Computer Science
- 5 years
- English
Quick Apply
9d
Marketing Analyst (Measurement, Insights, and Analytics) - Hybrid
Cedars-Sinai —Los Angeles, CA
- $100,110.40 - $145,163.20 a year
- 8 hour shift
- Hybrid work
- Writing skills
- Bachelor's degree
- Fair chance
- Tuition reimbursement
Business Systems Analyst - Enterprise Apps, Salesforce & AI
Wasserman Media Group LLC —Los Angeles, CA
- $120,000 - $130,000 a year
- Full-time
- Mid-level
- 4 years
- Communication skills
Financial Analyst, Sr.
AeroVironment —Simi Valley, CA
- $111,000 - $169,250 a year
- Full-time
- Oracle
- Office
- Finance
- Paid holidays
- Health insurance
Salesforce Analyst
Paradigm Treatment Centers —Los Angeles, CA
- $80,000 - $90,000 a year
- Hybrid work
- System design
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
1d
Revenue Strategy Analyst
AfterShip —Los Angeles, CA
- $77,000 - $91,000 a year
- Hybrid work
- Mid-level
- SQL
- Analysis skills
- Commuter assistance
- Health insurance
Quick Apply
Transaction Support Analyst
Benchmark International —Los Angeles, CA
- $65,000 - $75,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Senior Billing Revenue Analyst
Karbon —Los Angeles, CA
- $96,000 - $106,000 a year
- Remote
- 5 years
- Finance
- Analysis skills
- Paid parental leave
- Dental insurance
Quick Apply

I want to receive the latest job alert for crm business analyst in northridge ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm business analyst jobs near northridge ca

Performance Analyst jobs in Los Angeles, CA

Market Manager jobs in Los Angeles, CA

Financial Analyst jobs in Simi Valley, CA

Business Intelligence Analyst jobs in Los Angeles, CA

Business Systems Analyst jobs in Los Angeles, CA

Intelligence Analyst jobs in Los Angeles, CA

Data Analyst jobs in Van Nuys, CA

Revenue Analyst jobs in Los Angeles, CA

Performer jobs in Los Angeles, CA

Business Systems Analyst jobs in Pasadena, CA

Support Analyst jobs in Los Angeles, CA

Senior Living jobs in Chicago, IL

Senior Business Analyst jobs in Idaho

Senior Business Analyst jobs in Orange County, CA

Senior Business Analyst jobs in Katy, TX

Business Analyst jobs in Long Island, NY

Senior Business Analyst jobs in Wall Street, NY

Senior Software Engineer jobs in Boston, MA

Performance Analyst jobs in Richmond, VA

Performance Food Group jobs in Swedesboro, NJ

Digital Business Analyst (Global Sales & Service)

Harman International -
Northridge, CA

Apply Now

Job Details

$84,750 - $124,300 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Adoption assistance
Vision insurance
Employee discount
Flexible schedule
Life insurance
Retirement plan
Paid sick time

Qualifications

Data model design
Systems integration
Data modeling
Agile scheduling
Microsoft Dynamics 365
Bachelor's degree
Digital project management boards
Agile
Defect tracking tools
Middleware systems
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication
Microsoft Dynamics
Agile planning
Stakeholder management

Full Job Description

Location:

Northridge - California, USA

Job Family:

Digital

Worker Type Reference:

Regular - Permanent

Pay Rate Type:

Salary

Career Level:

Job ID:

R-52181-2026

Description & Requirements

About the Role

The Digital Business Analyst – Sales & Service plays a critical role in enabling digital transformation across Sales, Customer Service, and After‑Sales functions. This role partners with business stakeholders and IT teams to define, analyze, and deliver scalable digital solutions with a strong focus on Microsoft Dynamics CRM (Dynamics 365) and Enterprise Portals (B2B/B2C).

The role acts as a bridge between business and technology, ensuring requirements are clearly defined, solutions are aligned to business outcomes, and delivered capabilities drive adoption, efficiency, and customer experience improvements.

Your Team

You will be reporting into the Director, Business Systems.

What You Will Do

Business Analysis & Requirements Management

Lead end‑to‑end requirements gathering for Sales and Service initiatives, including CRM and portal capabilities
Document business case and value realization, clear & high‑quality business requirements, functional specifications, user stories, and acceptance criteria
Analyze current‑state processes, identify gaps, and define future‑state solutions aligned with global standards

Microsoft Dynamics CRM (Dynamics 365)

Work closely with CRM product owners, architects, and developers to define Dynamics 365 solutions for Sales and Customer Service
Translate business needs into CRM configurations, workflows, security roles, and data requirements
Support CRM enhancements, releases, UAT, and post‑deployment validation

Enterprise Portals (B2B / B2C)

Gather and define requirements for enterprise portals such as Dealer, Partner, or Customer portals
Ensure seamless integration between portals and Microsoft Dynamics CRM
Collaborate with UX, development, and integration teams to deliver intuitive, scalable portal experiences

Stakeholder & Cross‑Functional Collaboration

Partner with Sales, Customer Service, Operations, and regional business teams to ensure alignment
Facilitate workshops, design sessions, and stakeholder reviews
Act as the primary liaison between business users and IT delivery teams

Delivery Support & Governance

Ensure solutions meet business objectives, quality standards, and compliance requirements
Support Agile / hybrid delivery models through backlog grooming, sprint planning, demos and prioritization
Participate in UAT planning, execution, and defect triage
On‑time delivery of CRM and portal capabilities
Monitor and analyze post-implement benefits realization

Change Management & Adoption

Support change management activities including training, documentation, and user communications
Drive adoption by ensuring solutions is intuitive, well‑documented, and aligned to user workflows
High stakeholder satisfaction and user adoption

What You Need

Education & Experience

Bachelor’s degree in business, Information Systems, or related field
5+ years of experience as a Business Analyst supporting Sales and/or Service domains
Hands‑on experience with Microsoft Dynamics CRM / Dynamics 365 in an enterprise environment
Experience working on Enterprise Portals (Dealer, Partner, Customer, or Self‑Service portals)

Functional & Technical Skills

Strong understanding of Sales, Customer Service, and After‑Sales business processes
Experience with CRM entities, workflows, security roles, and data models
Familiarity with portal integrations, APIs, and middleware concepts
Experience working with Agile delivery teams and tools (e.g., Jira, Azure DevOps)

Soft Skills

Excellent stakeholder management and communication skills
Strong analytical, documentation, and problem‑solving abilities
Ability to work across global teams and manage competing priorities

What is Nice to Have

Strong experience using databases and Microsoft Office including Excel and PowerPoint and Jira.
Strong root cause analysis, troubleshooting, analytical and presentation skills.
Experience with Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
Exposure to CRM or portal cloud migration initiatives
Experience in B2B or B2C customer engagement platforms
Knowledge of UX / journey mapping and customer experience design
Strong time management skills, ability to meet deadlines in a fast-paced environment.

What Makes You Eligible

Willingness to work in an office in Northridge, California.
Willingness to travel 5% of the time.
Willingness to work across multiple time zones when needed.
Must possess excellent communication skills.
Must demonstrate effective listening skills.
Successfully complete a background investigation and drug screen as a condition of employment.

What We Offer

Flexible work schedule with a culture encouraging work-life integration.
An inclusive and diverse work environment that fosters and encourages career development opportunities.
Opportunity to collaborate with talented teams across the world.
Extensive training opportunities through our own HARMAN University
On-site opportunities to focus on personal well-being and development provided by our Wellness Committee, Volunteer Committee, and Harman Women’s Network.
Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
Tuition Reimbursement
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Access to HARMAN Campus Fitness Center and Cafeteria. An inclusive and diverse work environment that fosters and encourages professional and personal development.

#LI - Remote

#LI-NW1

Pay Transparency

$ 84,750 - $ 124,300

Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.

Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.

Benefits

HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected].

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)

HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected]. Requests will be considered on a case-by-case basis in accordance with applicable law.

Apply Now

Refine Your Search

crm business analyst jobs in northridge ca

Digital Business Analyst (Global Sales & Service)

Fiduciary Advisor - Los Angeles Metro - 100K Base + Uncapped Performance-Based Upside

Subsurface Market Manager-Req #1398

California Energy Advisor- Commercial Sales

Salesforce Business Analyst

Data Analyst

Senior Business Analyst

Marketing Intelligence & Operations Analyst - PR and Marketing - Full Time 8 Hour Days (Exempt) (Non-Union)

Marketing Intelligence & Operations Analyst - PR and Marketing - Full Time 8 Hour Days (Exempt) (Non-Union)

ANALYST, BUSINESS INTELLIGENCE

ANALYST I

Senior Business Analyst

Business Systems Analyst

Marketing Analyst (Measurement, Insights, and Analytics) - Hybrid

Business Systems Analyst - Enterprise Apps, Salesforce & AI

Financial Analyst, Sr.

Salesforce Analyst

Revenue Strategy Analyst

Transaction Support Analyst

Senior Billing Revenue Analyst

I want to receive the latest job alert for crm business analyst in northridge ca

Related Searches

Explore jobs in more locations

Description & Requirements

Job Seeker Tools

Employer Tools

Browse

Stay Connected