Top 14 Phone operator Jobs in Northridge Ca

Phone Operator and Appointment Scheduler
Santo Nino Health Center —Burbank, CA
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
14d
PBX Operator
Providence —Mission Hills, CA
- $25.00 - $32.56 an hour
- Per diem
- Hospital
- Fair chance
- Hospital experience
- Paid parental leave
- Paid holidays
14d
Patient Access Rep I, PBX
Henry Mayo Newhall Hospital —Valencia, CA
- $23.00 - $28.72 an hour
- Full-time
- High school diploma or GED
- Hospital experience
- Entry level
2d
PBX Operator / Receptionist
Pacifica Hospital of the Valley —Sun Valley, CA
- Per diem
- Spanish
- Hospital
- English
Communications Operator Per Diem, Nights (10:30pm-7am)
Pasadena Hospital Association, LTD dba Huntington Health —Pasadena, CA
- $25.45 - $27.36 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Entry level
Quick Apply
2d
Communications/Customer Service Technician II (CCC Evening Switchboard)(72.5%)
College of the Canyons —Santa Clarita, CA
- $3,769.28 - $4,223.13 a month
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Paid holidays
- Disability insurance
14d
Operator - Guest Communication Center
The Hongkong and Shanghai Hotels, Limited —Beverly Hills, CA
- $27.81 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Free parking
- Health insurance
PBX Operator, PT Nights (9:30pm - 6am), including Weekends
PIH HEALTH —Los Angeles, CA
- $21.00 - $28.35 an hour
- Part-time
- Hospital
- Urgent Care
- Home Health
Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
PBX OPERATOR TELECOMMUNICATIONS
PACIFICA OF THE VALLEY CORP —Sun Valley, CA
- $20.27 - $23.71 an hour
- 8 hour shift
- Spanish
- Hospital
- English
Quick Apply
CHIRLA Action Fund Phone Operator
CHIRLA ACTION FUND —Los Angeles, CA
- $24 an hour
- Temporary
- Bilingual
- Spanish
- Customer service
Quick Apply
8d
Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Microsoft Excel
- Computer literacy
- Mid-level
PBX Operator - Per Diem, Variable
Los Angeles Community Hospitals —Los Angeles, CA
- $22 an hour
- Per diem
- Acute care
- Hospital
- High school diploma or GED
Patient Care Coordinator (Phone Operator)
Montes Medical Group, Inc. —Inglewood, CA
- $19 - $22 an hour
- Full-time
- Private practice
- Medical office experience
- Internal Medicine
- Health insurance
- Dental insurance
Quick Apply
6d

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Phone Operator and Appointment Scheduler

Santo Nino Health Center
Burbank, CA

Quick Apply

Job Details

Full-time
$21 - $23 an hour
14 days ago

Qualifications

Phone communication
Copy machines
High school diploma or GED
Clinical data entry
Telephone systems
Quality data entry
Customer data entry

Full Job Description

POSITION SUMMARY

The Phone Operator and Appointment Scheduler serves as a primary point of contact for patients and callers, providing professional, courteous, and efficient telephone support. This position is responsible for scheduling appointments, maintaining accurate patient information, addressing inquiries, and ensuring a positive patient experience. The role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced healthcare environment while maintaining patient confidentiality.

MINIMUM QUALIFICATIONS

Previous customer service or call center experience preferred but not required.
Excellent verbal communication, active listening, and problem-solving skills.
Experience with Electronic Health Record (EHR) systems preferred.
Strong computer, data entry, and multitasking abilities with a high level of accuracy.
Ability to maintain professionalism and composure when handling challenging situations.
Demonstrated commitment to providing compassionate, patient-centered service.
Ability to work effectively in a fast-paced environment and adapt to changing priorities.

EDUCATION

High school diploma or equivalent required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities listed below are representative of the work performed in this position and are not intended to be all-inclusive.

Answer incoming calls promptly, professionally, and courteously.
Assist patients and callers with inquiries regarding appointments, services, and general clinic information.
Schedule, reschedule, and cancel patient appointments in accordance with established clinic policies and procedures.
Verify and update patient demographic, insurance, and contact information accurately.
Route calls and messages to the appropriate department or staff member in a timely manner.
Address patient concerns and complaints with professionalism, empathy, and discretion; escalate complex issues to appropriate personnel when necessary.
Accurately document calls, patient interactions, and actions taken within the electronic health record or other designated systems.
Maintain patient privacy and confidentiality in compliance with HIPAA and all applicable federal, state, and organizational regulations.
Perform general administrative and clerical duties as assigned.
Support clinical operations and assist with other duties as needed to meet organizational objectives.

PHYSICAL REQUIREMENTS

Ability to sit for extended periods while performing telephone and computer-based work.
Ability to use standard office equipment, including a computer, telephone, copier, and scanner.
Ability to communicate effectively in person and by telephone.

WORK ENVIRONMENT

Work is performed primarily in an office or healthcare clinic setting.
Frequent interaction with patients, staff, and external contacts.
May be required to manage multiple priorities and interruptions throughout the workday.

EQUAL EMPLOYMENT OPPORTUNITY

The organization is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type in accordance with applicable federal, state, and local laws.

Quick Apply

Refine Your Search

phone operator jobs in northridge ca

Phone Operator and Appointment Scheduler

PBX Operator

Patient Access Rep I, PBX

PBX Operator / Receptionist

Communications Operator Per Diem, Nights (10:30pm-7am)

Communications/Customer Service Technician II (CCC Evening Switchboard)(72.5%)

Operator - Guest Communication Center

PBX Operator, PT Nights (9:30pm - 6am), including Weekends

Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

PBX OPERATOR TELECOMMUNICATIONS

CHIRLA Action Fund Phone Operator

Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

PBX Operator - Per Diem, Variable

Patient Care Coordinator (Phone Operator)

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