Top 87 Director of operations Jobs in Norwalk Ct

Director of Operations
Always Best Care - Fairfield County —Norwalk, CT
- Full-time
- Sales
- 3 years
- Administrative experience
Director of Customer Operations
Waste Harmonics Keter —Stamford, CT
- $135,000 - $150,000 a year
- Full-time
- Office
- Residential
- 8 years
- Health savings account
- Paid holidays
Quick Apply
Director of Operations
Hydrogen Franchising —Port Chester, NY
- $100,000 - $120,000 a year
- Full-time
- Business development
- Supervising experience
- Travel
- 401(k)
Quick Apply
4d
Director of Operations
Westchester Medical Center —Valhalla, NY
- $120,220 - $152,177 a year
- Full-time
- Hospital
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Director of School Facilities
Town of Greenwich, CT —Field Point, CT
- $160,883 - $209,148 a year
- Full-time
- School experience
- 5 years
- Driver's License
- Health insurance
- Dental insurance
Director of Waste Management Operations
City of Stamford —Stamford, CT
- $132,144 - $169,720 a year
- Weekends as needed
- 8 years
- Analysis skills
- Driver's License
- Commuter assistance
- Health insurance
Director of Operations (CT)
EDP —South Norwalk, CT
- From $165,000 a year
- 5 years
- Driver's License
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Director, Media Operations
Major League Soccer —Stamford, CT
- $120,000 - $150,000 a year
- Weekends as needed
- Spanish
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Director of Operations
Clarity Testing Services —Tarrytown, NY
- $130,000 a year
- Full-time
- 5 years
- HIPAA
- Office
- Disability insurance
- Health insurance
Quick Apply
Director of Early Childhood Education
Earthplace the Nature Center —Westport, CT
- $90,000 - $105,000 a year
- Full-time
- Classroom
- CPR Certification
- 5 years
- Paid holidays
- Health insurance
Associate Director, Office of Student Academic Success
University of Bridgeport —Bridgeport, CT
- Full-time
- 5 years
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Director of Early Childhood Programs and Professional Development
Child Care Council of Suffolk, Inc. —Commack, NY
- $88,000 - $95,000 a year
- Full-time
- School experience
- 7 years
- Driver's License
- Mileage reimbursement
- Health savings account
Quick Apply
Associate Director, Conferences, Calendar Operations & Data Management
Gartner —Stamford, CT
- $93,000 - $140,000 a year
- Email
- Hybrid work
- Residential
- Analysis skills
- Presentation skills
- Paid time off
- 401(k) matching
Director of Sushi Operations
Fjord Fish Market —Westport, CT
- $90,000 - $110,000 a year
- Full-time
- Contracts
- In-person
- Senior level
- Paid time off
- Employee discount
Quick Apply
Director of Finance and Operations
Whitby School —Greenwich, CT
- Children
- Senior level
- Middle school
Director of Business Operations
Finario —Stamford, CT
- Office
- Continuous improvement
- QuickBooks
- Health insurance
- 401(k)
Quick Apply
Director, Commercial Business Operations
Siemens Healthineers —Tarrytown, NY
- $141,340 - $194,337 a year
- Full-time
- Remote
- 8 years
- Travel
- Senior level
- Disability insurance
- Health insurance
Facilities Director
Marriott International, Inc —Stamford, CT
- $130,000 - $140,000 a year
- Full-time
- Engineering
- Hotel
- Team management
- Paid holidays
- Disability insurance
Director of Facilities
Sunrise Senior Living —Scarsdale, NY
- $86,736 - $119,808 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Plumbing
- Paid holidays
- Health insurance
Director of Customer Operations
Keter Environmental Services —Stamford, CT
- Full-time
- Office
- Residential
- 8 years
- Health savings account
- Paid holidays

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Director of Operations

Always Best Care - Fairfield County -
Norwalk, CT

Apply Now

Job Details

Full-time

Qualifications

Employee relationship building

Full Job Description

Director of Operations – Non-Medical Home Care Agency

Location: Fairfield County, Connecticut
Job Type: Full-Time
Salary: Competitive, based on experience
Reports To: Owner/President

About the Company

We are a growing, established non-medical home care agency serving seniors and their families throughout Fairfield County. We are looking for an experienced, hands-on Director of Operations to take ownership of the day-to-day operations of the agency and help us continue to grow while maintaining the highest standards of client and caregiver service.

This is a leadership position for someone who knows home care. The ideal candidate is organized, accountable, proactive, and comfortable managing people, solving problems, and making decisions in a fast-paced environment.

The Opportunity

The Director of Operations will be responsible for ensuring that the agency operates efficiently and that our clients receive exceptional service.

You will oversee the operational team, caregivers, scheduling, client satisfaction, hiring and retention, compliance, and day-to-day problem solving.

We are looking for someone who doesn't wait for problems to become emergencies. You should be someone who sees what needs to be done, takes ownership, and gets it done.

Key Responsibilities

Operations

Oversee the daily operations of the home care agency.
Establish and maintain efficient operational systems and procedures.
Ensure company policies and procedures are followed consistently.
Monitor operational performance and identify areas for improvement.
Develop and maintain Standard Operating Procedures (SOPs).
Work closely with the owner to implement company goals and initiatives.

Caregiver Management

Oversee caregiver recruitment, onboarding, scheduling, performance, and retention.
Ensure adequate caregiver coverage for all clients.
Address caregiver call-outs, conflicts, performance issues, and client concerns.
Maintain strong relationships with caregivers and create a culture of accountability and professionalism.
Ensure caregivers are properly trained and understand client-specific requirements.

Client Management

Ensure clients and families receive exceptional service.
Handle escalated client concerns and complaints.
Monitor client satisfaction and proactively identify potential problems.
Ensure care plans and schedules are being followed.
Maintain regular communication with clients and their families when necessary.
Assist with client retention and identifying additional service opportunities.

Scheduling & Staffing

Oversee the scheduling department and ensure shifts are properly staffed.
Monitor open shifts and staffing shortages.
Develop systems to minimize last-minute call-outs and uncovered shifts.
Ensure schedules are accurate and communicated effectively to clients and caregivers.

Hiring & Team Development

Participate in recruiting and interviewing administrative staff and caregivers.
Help develop onboarding and training programs.
Establish performance expectations and accountability standards.
Conduct or oversee employee performance reviews.
Identify staffing needs and make recommendations to the owner.

Compliance & Quality Control

Ensure the agency maintains compliance with applicable Connecticut regulations and company policies.
Maintain accurate documentation and records.
Monitor caregiver documentation, timesheets, client records, and other operational requirements.
Identify compliance risks and correct problems promptly.
Maintain quality-control procedures throughout the agency.

Financial & Administrative Oversight

Monitor labor costs, overtime, staffing efficiency, and operational expenses.
Work with the owner and administrative team to improve profitability and efficiency.
Assist with payroll-related issues and timesheet accuracy.
Track key operational metrics and provide regular reports to ownership.

Growth & Business Development

Work collaboratively with the owner and sales/marketing team to support agency growth.
Help develop systems that allow the agency to grow without sacrificing quality.
Identify opportunities to improve client acquisition, retention, caregiver recruitment, and profitability.
Build relationships with referral sources and community partners when appropriate.

What We're Looking For

The ideal candidate will have:

3+ years of management experience in home care, senior care, healthcare, or a related field.
Strong understanding of non-medical home care operations.
Experience managing caregivers and administrative staff.
Excellent organizational and communication skills.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong knowledge of scheduling and staffing.
Ability to hold employees accountable while maintaining a positive work environment.
Excellent customer-service skills.
Strong computer and administrative skills.
Ability to work independently and take initiative.
A "whatever it takes" attitude.
Professionalism, reliability, and strong attention to detail.

The Right Person Will...

Take ownership rather than wait to be told what to do.
Solve problems instead of simply reporting them.
Be comfortable having difficult conversations with employees and clients.
Follow through on commitments.
Create systems and processes that make the company better.
Be accessible when operational issues arise.
Understand that in home care, the client always comes first.
Know how to balance excellent care with sound business practices.

What We Offer

Competitive salary based on experience.
Opportunity to play a key leadership role in a growing company.
Significant autonomy and responsibility.
Opportunity for professional growth.
Collaborative working environment.
The opportunity to make a meaningful difference in the lives of seniors, their families, and caregivers.

To Apply

Please submit your resume along with a brief explanation of your experience managing the operations of a home care or senior-care organization.

We are looking for a leader—not simply an administrator. If you are someone who takes ownership, gets results, and knows how to run a home care operation, we would like to hear from you.

Apply Now

Refine Your Search

director of operations jobs in norwalk ct

Director of Operations

Director of Customer Operations

Director of Operations

Director of Operations

Director of School Facilities

Director of Waste Management Operations

Director of Operations (CT)

Director, Media Operations

Director of Operations

Director of Early Childhood Education

Associate Director, Office of Student Academic Success

Director of Early Childhood Programs and Professional Development

Associate Director, Conferences, Calendar Operations & Data Management

Director of Sushi Operations

Director of Finance and Operations

Director of Business Operations

Director, Commercial Business Operations

Facilities Director

Director of Facilities

Director of Customer Operations

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