Top 28 Front desk Jobs in Norwich, Ny

Guest Experience Manager
Gilbertsville Farmhouse Inc. —South New Berlin, NY
- From $30 an hour
- Weekends as needed
- Mid-level
- Mentoring
- In-person
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1d
Front Desk Receptionist
The Addiction Center of Broome County —Norwich, NY
- $18 - $20 an hour
- Full-time
- Writing skills
- Pass drug screening
- Office
- Health insurance
- Dental insurance
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1d
Retail Banking Administrator
NBT Bank —Norwich, NY
- $30.73 - $40.99 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Disability insurance
5d
Front Office Receptionist – Veterinary Practice
Valley Veterinary Associates —Unadilla, NY
- $18 - $30 an hour
- Full-time
- Administrative experience
- Organizational skills
- In-person
- Health insurance
- On-the-job training
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Administrative Assistant
DCMO BOCES —Norwich, NY
- $18 an hour
- Full-time
- Office
- High school diploma or GED
- Business Administration
Medical Office Coordinator
Community Memorial Hospital —Hamilton, NY
- $25 - $30 an hour
- Mid-level
- 3 years
- Administrative experience
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Concierge, Receptionist
Heritage at the Plains at Parish Homestead —Oneonta, NY
- $16 - $17 an hour
- Night shift
- Entry level
- Paid training
- Health insurance
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8d
Office Assistant 1 (Provisional & Temporary) (Pool) - SUNY Oneonta
SUNY Oneonta —Oneonta, NY
- $16.85 an hour
- Temporary
- Inventory management
- Office
- Residential
- Health insurance
- Paid time off
Hotel Night Auditor
Super 8 Oneonta —Oneonta, NY
- $16.00 - $16.50 an hour
- Full-time
- In-person
- Communication skills
- Entry level
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9d
Program Assistant
Rehabilitation Support Services, Inc. (RSS) —Oneonta, NY
- $19 - $20 an hour
- Full-time
- Hybrid work
- Background check
- Administrative experience
- High school diploma or GED
- Mileage reimbursement
- Paid holidays
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5d
Yoga Teacher - Lakeview
CorePower Yoga —Lakeview, NY
- $18.02 an hour
- Part-time
- CPR Certification
- BLS Certification
- Mid-level
- Paid holidays
- Employee assistance program
Coordinator of Nursing Administration CMH
United Health Services —Norwich, NY
- $25.12 - $35.87 an hour
- Full-time
- Hospital
- Mid-level
- Office
- 403(b) matching
- Health insurance
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Data Entry Representative ($23/hour - 2nd Shift)
Rapid Response Monitoring —Syracuse, NY
You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. Triage and field questions from clients.
$23 an hour
Quick Apply
Front Desk Receptionist
The Addiction Center of Broome County —Norwich, NY
Perform other clerical receptionist duties such as urine drug screen processing, filing, photocopying, and faxing. Update calendars and schedule appointments.
$18 - $20 an hour
Quick Apply
1d

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Dental Front Desk Receptionist
Heritage Dental Hilliard —Hilliard, OH
Collaborate with front desk and clinical staff to streamline office operations and enhance patient satisfaction. Dental receptionist: 3 years (Required).
From $30 an hour
Quick Apply
Administrative Assistant
COMTEX —Columbus, OH
Work alongside receptionist when necessary. Provide coverage to the receptionist position as needed. Make photocopies, fax document(s), and perform other…
$18 - $24 an hour
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front desk jobs near norwich, ny

Guest Experience Manager

Gilbertsville Farmhouse Inc. -
South New Berlin, NY

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Job Details

Full-time
From $30 an hour
1 day ago

Qualifications

Customer communication
Resort experience
Interpersonal skills
Host/hostess experience
Mentoring
Property management systems (PMS)
Empathy
Hospitality online booking platforms
Technical Proficiency

Full Job Description

Guest Experience Manager

Location: South New Berlin, New York

Position Type: Full-Time, Year-Round

Peak Weekend Schedule (May-Nov): Must have uncompromising availability for long event shifts during peak season (May – November), including mandatory 12+ hour operational days on Fridays and Saturdays.

Off-Season (Nov-April) - Flexible weekday schedule

Pay Rate: $30.00 per hour

Position Overview

Gilbertsville Farmhouse is a premier, luxury wedding and private event resort. We are seeking a warm, highly organized, and aesthetic-obsessed Guest Experience Manager to own the complete guest journey from booking to checkout.

In this dual-focus role, you will command the pre-event reservation process and serve as our primary front-of-house host on event weekends. You will lead our Guest Services team, attend to all guest inquiries and concerns, and maintain a relentless "hospitality eye" for property perfection—ensuring pillows are fluffed, outdoor seating is aligned, lighting and music reflect the perfect mood, and every corner of the estate feels stage-ready for our couples and their guests.

Key Responsibilities

1. Booking Administration & Pre-Arrival Concierge

Reservation Management: Oversee guest lodging allocations, rooming lists, and online booking portals for wedding parties and resort guests.
Pre-Arrival Communication: Serve as the primary point of contact for guests prior to arrival—answering questions, accommodating special requests, managing dietary/accessibility needs, and sending welcoming pre-arrival information.
Check-In Logistics: Prepare room keys, welcome packets, and check-in schedules to guarantee a smooth, zero-friction arrival experience.

2. Weekend Host & Guest Relations Command

Front-of-House Leadership: Command the guest check-in and checkout processes on event weekends, greeting VIPs and establishing a warm, luxury atmosphere from the moment guests step onto the property.
Guest Concierge & Issue Resolution: Act as the primary, empathetic point of contact for all on-site guest concerns or emergency requests, resolving issues swiftly with grace and a high-touch standard of service.
On-Site Coordination: Work alongside the Event Director to ensure wedding guests, families, and VIPs are informed, guided, and seamlessly transported across the property during event windows.

3. Estate Aesthetics & "The Luxury Eye"

Property Audits: Conduct continuous walkthroughs of public areas, lounges, fire pits, patios, and lodging corridors throughout the weekend to ensure 5-star presentation.
Detail Perfection: Maintain an obsession with physical presentation—fluffing pillows, aligning outdoor lounge furniture, adjusting ambient lighting and music levels throughout the day/night, and ensuring fire pits and lawn spaces are prepped and inviting.
Final Room Inspections: Perform final "guest-eye" spot checks on guest rooms following housekeeping preparation, ensuring amenities are staged perfectly before keys are handed over.

4. Guest Services Team Leadership

Staff Supervision: Direct, mentor, and lead our Guest Services Attendants and shuttle drivers during weekend operations.
Standards & Accountability: Ensure the guest services team maintains pristine uniform standards, professional demeanor, and strict adherence to resort safety and service protocols.

What Success Looks Like

5-Star Guest Satisfaction: Guests and couples consistently rave about the effortless check-in process, warm hospitality, and rapid resolution of any requests.
Pristine Estate Presentation: Public spaces remain continuously picture-perfect, cozy, and thoughtfully lit/arranged throughout the entire duration of the event weekend.
Flawless Booking Records: Rooming lists and lodging assignments are 100% accurate, eliminating double-bookings or arrival delays.
Empowered Front-of-House Team: Guest Services Attendants operate with energy, clear direction, and exceptional professionalism under your leadership.

Requirements & Qualifications

2–4+ years of experience in front desk management, boutique hotel operations, luxury concierge services, or high-end resort guest relations.
Refined Hospitality Eye: An innate passion for detail, aesthetics, ambiance, and high-touch customer service.
Technical Savvy: Proficiency with Property Management Systems (PMS), reservation software, and general digital administration tools.
Strong Interpersonal Skills: Exceptional written and verbal communication skills; calm and diplomatic under pressure.
Weekend Availability: Uncompromising weekend availability (Fridays–Sundays) throughout the peak event season (May–November), offset by a lighter administrative schedule during the winter season.

Pay: From $30.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

front desk jobs in norwich, ny

Guest Experience Manager

Front Desk Receptionist

Retail Banking Administrator

Front Office Receptionist – Veterinary Practice

Administrative Assistant

Medical Office Coordinator

Concierge, Receptionist

Office Assistant 1 (Provisional & Temporary) (Pool) - SUNY Oneonta

Hotel Night Auditor

Program Assistant

Yoga Teacher - Lakeview

Coordinator of Nursing Administration CMH

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