Top 30 Desktop support technician Jobs in Novi, Mi

IT Regional Service Technician
The 20 —Novi, MI
- Full-time
- Hybrid work
- Mid-level
- Travel
- Communication skills
- Health savings account
- Health insurance
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2d
Level 1 IT Support Technician
UBX Cloud —Madison Heights, MI
- $36,000 - $40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Trade school
- Paid time off
- Opportunities for advancement
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14d
Service Desk Technician Level 2
Auxiom LLC —Rochester, MI
- $55,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
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Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
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IT Systems Engineer - Tier 3
STACK Cybersecurity —Livonia, MI
- $80,000 - $120,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Health insurance
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IT Support Technician - III
Value IT Consulting —Troy, MI
- $70,000 - $85,000 a year
- Temporary
- Clean driving record
- 5 years
- Windows
- Health insurance
- Dental insurance
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1d
Desktop Support Technician II
Wayne Health —Detroit, MI
- Full-time
- Hospital
- Computer literacy
- HIPAA
13d
Help Desk Technician
Care Solution —Detroit, MI
- $23 - $26 an hour
- Call employer
- Customer service
- Mid-level
- Windows
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1d
Field Service Technician – Desktop Support
Cognizant —Detroit, MI
- Full-time
- Mid-level
- Office
- Windows
IT Coordinator - LHCM
Pioneer Health Care Management Inc —Bingham Farms, MI
- Part-time
- Computer science
- Computer Science
- HIPAA
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8d
IT Technician
UTEC —Troy, MI
- $30,000 - $50,000 a year
- Computer science
- Computer Science
- Mid-level
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6d
Field Services engineer VIP - Desktop Support
Cognizant —Detroit, MI
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
RETAIL COMPUTER TECHNICIAN
Micro Center —Madison Heights, MI
- $15 - $35 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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1d
Support Technician
NuWave Technology Partners LLC —Detroit, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Support Technician - Microsoft 365, AD & Migration Support
Proactive Technology Management —Royal Oak, MI
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
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Systems Administrator
Intrinsic Manufacturing and Processing —Lake Orion, MI
- $55,000 - $60,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
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1d
Field service engineer (Desktop ,AV, Mobility )
Cognizant —Detroit, MI
- Full-time
- Mid-level
- Office
- Windows
Field Services PC Technician I
Getronics —Detroit, MI
- $21 - $23 an hour
- Full-time
- Customer service
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
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Field service engineer
Cognizant —Detroit, MI
- Full-time
- Mid-level
- Office
- Windows
Field Service Technician I
Quest International —Detroit, MI
- $24 - $29 an hour
- Overtime
- Customer service
- Windows
- Ability to lift 50 pounds
Quick Apply
5d

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desktop support technician jobs near novi, mi

IT Regional Service Technician

The 20
Novi, MI

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Job Details

Full-time
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Opportunities for advancement

Qualifications

Mid-level
Communication skills

Full Job Description

The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure.

We’re looking for a well-rounded Regional Service Technician who brings both hands-on technical expertise and strong communication skills to the table. This role blends the responsibilities of a bench technician with the adaptability required to support all aspects of a modern computing environment. You'll serve as a key point of contact for diagnosing and resolving issues related to workstations, hardware, software, networks, and more — both remotely and on-site.

Service Area: Detroit Metro Area

Travel Requirements: Onsite to local client’s premises

Key Responsibilities:

Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support.
Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction.
Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals.
Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions.
Perform complete hardware repair, maintenance, and security tasks—from cleaning and component replacement to in-depth diagnostics.
Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts.
Install, reinstall, repair, and configure software, including operating systems, antivirus/security tools, and office productivity suites.
Back up data and perform system restores as needed to maintain functionality.
Test solutions for accuracy, document work, and provide recommendations for ongoing system health.

Qualifications:

Practical experience with hardware assembly, disassembly, maintenance, and repair.
Strong knowledge of Windows OS (installation, recovery, setup, updates) and major software suites (e.g., Microsoft Office).
Familiarity with antivirus, security, and firewall technologies, including installation and recovery.
Working knowledge of business networking, including Active Directory, Group Policy, file sharing, and server applications (Exchange, MS Server).
Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus removal.
Ability to identify and diagnose failed hardware components.
Valid Driver’s License.

Preferred Education and Experience:

A+, Net+, and Sec+ certifications, or equivalent experience
Experience with all modern operating systems
Deep understanding of business networking
Deep understanding of Active Directory, Group Policy, File Sharing, etc.
General understanding of technology related to small-medium businesses
Virtualization experience is a plus!

Benefits:

Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
Competitive 401(k) participation with up to 4% contribution match
Certification reimbursement to support your continued development
Meaningful opportunities for advancement within a growing organization
A culture built on drive, accountability, collaboration, and excellence

Physical Requirements:

The physical requirements below describe the essential job functions needed to complete this job.

Consistent hand and finger dexterity necessary to operate computer equipment
Consistently required to sit, stand, walk, talk, hear, and see
Routine use of hands to type
Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
Occasional need to walk around the office
Consistent vision abilities required; close vision, depth perception, and ability to focus
Ability to travel dependent on company needs
Occasional need to lift and/or move up to 30 pounds

Work Environment/Conditions:

The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
Work is in an open office environment with steady conversation and interruption

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

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Refine Your Search

desktop support technician jobs in novi, mi

IT Regional Service Technician

Level 1 IT Support Technician

Service Desk Technician Level 2

Entry Level MSP Technician (Help Desk)

IT Systems Engineer - Tier 3

IT Support Technician - III

Desktop Support Technician II

Help Desk Technician

Field Service Technician – Desktop Support

IT Coordinator - LHCM

IT Technician

Field Services engineer VIP - Desktop Support

RETAIL COMPUTER TECHNICIAN

Support Technician

IT Support Technician - Microsoft 365, AD & Migration Support

Systems Administrator

Field service engineer (Desktop ,AV, Mobility )

Field Services PC Technician I

Field service engineer

Field Service Technician I

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