Top 714 program assistant Jobs in novi, mi

Virtual Automotive Diagnostic Software Support Specialist
HCL Technologies —Farmington Hills, MI
- $20 an hour
- Email
- Writing skills
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
13d
Technology Project Coordinator
Confidential —Clawson, MI
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- 5 years
- Health insurance
- Dental insurance
Quick Apply
9d
Autonomous Vehicle Support Specialist
TaskUs —Novi, MI
- From $23 an hour
- 8 hour shift
- Background check
- Customer service
- Pass drug screening
- Paid training
- Disability insurance
Quick Apply
3d
Corporate - Administrative Assistant, Treasury
RHP Properties —Farmington Hills, MI
- Microsoft Outlook
- Customer service
- Office
- Paid holidays
- Disability insurance
Quick Apply
3d
Administrative Assistant
Therapeutics, LLC —Pontiac, MI
- $18 - $21 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Addiction Medicine
Quick Apply
Proactive Services Administrative Assistant
BLM GROUP —Novi, MI
- $21 - $26 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Client Support & Digital Marketing Assistant (Part-Time, Ongoing)
Inque Media —Northville, MI
- From $17 an hour
- Part-time
- Remote
- Associate's degree
- Communication skills
- Entry level
- Work from home
Quick Apply
Office Assistant- Hardscape/ Landscape company
Custom touch outdoors —Northville, MI
- $18 - $25 an hour
- Part-time
- Hybrid work
- Google Workspace
- Office
- Residential
- Flexible schedule
Quick Apply
10d
Administrative Assistant
Vanguard Dealer Services —Northville, MI
- $22 an hour
- Dealership
- Computer literacy
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
3d
Office Assistant
Bright Spot Counseling —Farmington Hills, MI
- $22 - $28 an hour
- Full-time
- Customer service
- HIPAA
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Administrative Coordinator, Clinic
CNS Healthcare —Novi, MI
- $43,350 - $51,000 a year
- Microsoft Outlook
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Administrative Assistant to the Assistant Superintendent of Instruction
Northville Public Schools —Northville, MI
- $23.75 - $28.00 an hour
- Microsoft Excel
- Mid-level
- Office
Service Coordinator - Field Service Department - Administrative
MacAllister Machinery —Novi, MI
- $23.95 an hour
- Full-time
- Office
- Administrative experience
- Data entry
Quick Apply
Office Administrative Coordinator
Corporate Cleaning Group —Livonia, MI
- $20 - $22 an hour
- Full-time
- Background check
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant
Doyle & Associates, PLLC —Farmington Hills, MI
- $15 - $25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
1d
Fatherhood Program Specialist
Judson Center —Dearborn, MI
- Full-time
- Mid-level
- Office
- Driver's License
Quick Apply
Assistant Project Manager B
Rose Companies Employer LLC / RCE —Detroit, MI
- $75,000 - $85,000 a year
- Microsoft Excel
- Construction site
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Administrative Coordinator
Jewish Federation of Greater Ann Arbor —Ann Arbor, MI
- $45,000 - $55,000 a year
- Part-time
- Customer service
- Computer literacy
- Mid-level
- 401(k)
- Paid time off
Quick Apply
3d
Paraplanner/Financial Planner Assistant/Customer Service Support
Stroia Securities Services —Southgate, MI
- $20 - $25 an hour
- Part-time
- Background check
- 5 years
- Mid-level
- Health insurance
Quick Apply
Project Coordinator - Sterling Heights
CARE of Southeastern Michigan —Sterling Heights, MI
- $22 an hour
- Weekends as needed
- Public speaking
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Virtual Automotive Diagnostic Software Support Specialist

HCL Technologies -
Farmington Hills, MI

Quick Apply

Job Details

Full-time
$20 an hour
13 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Writing skills
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Typing
Productivity software
Standard operating procedures (SOPs)
Time management
Customer data entry

Full Job Description

Virtual Automotive Diagnostic Software Support Specialist

Location: Onsite in Farmington Hills, MI

Schedule: Monday – Saturday | 8:30 am – 5:00 pm; 11:30 am – 8:00 pm

Why This Job (Who You Are) You are passionate about the auto industry and problem solving

You are ready to get out of the cold garage and into a comfortable office with a steady paycheck and consistent schedule

You have a thirst to enhance your knowledge of OEM software modules and vehicle network communications You are looking to start your career (or your next career) with a Fortune 500 company

You take satisfaction in solving complex automotive software diagnostics and repairs What You’ll Do As a member of the Virtual Automotive Diagnostic Support team, you will provide direct support to original equipment manufacturer (OEM) automotive dealership technicians from our office in Farmington Hills, MI. You will assist in diagnosing software issues related to vehicle modules and systems.

You will supplement the escalation process through the OEM’s technical assistance center.

You will also: Provide initial response to the dealers, acknowledging the issue Leverage OEM remote diagnostic tools and processes, including workflows, repair manuals, and knowledge articles Provide a solution to the dealers and technicians over the phone and through a proprietary ticketing portal

Ensure seamless and friction-less issue closure with focus on the accurate and timely solution provided to the technicians Coordinate with OEM level 2 and level 3 engineering team on repair guidance. Seek support from and liaise with other Client departments concerned with diagnosis, primarily Engineering, Quality, OTA (Over-the-air) and other Client Customer Service Department.

Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets Respond and act in a timely professional manner any escalations received What We’re Looking For Required

Able to work shifts within our hours of operation: Monday: Friday, 8:30 AM – 8:00 PM ET o Saturday: 8:30 AM – 5:00 PM ET

Basic level automotive diagnostic and troubleshooting experience Comfort with Microsoft Office applications and (Intermediate typing skills (~25 WPM).

Multitasking in a fast-paced digital environment Attention to detail in capturing case information in a digital environment.

Being able to think critically about a customer's complaint and identify solutions based on SOPs and process guidelines.

Customer service experience. The ability to truly understand customers to strive for providing great service. Clear communication skills. The ability to communicate clearly when working with customers. Good writing with the ability to convey nuance. Usage of complete sentences and proper grammar.

High school diploma or equivalent Preferred

A love of cars Previous automotive diagnostic experience One or more years of contact support center experience Competencies

Strong analytical and problem-solving skills. You will be reading repair and wiring diagrams Communication Mastery Adaptability

Positive attitude Time management skills

Goal-oriented focus Willingness to learn Training & Growth

Four weeks of onsite training OEM-based training on various software modules

Exposure to OEM process workflows, diagnostic tools and repair manuals Direct contact with OEM engineers to solve highly complex diagnostic problems

Why This Job (Who You Are)

Meet HCLTech

We are a global technology company, home to more than 226,500+ people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technological services and products. We work with clients across all major verticals, providing industry solutions for Automotive, Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. Consolidated revenues as of for 12 months ending September 2025 totaled $14.2B.

Pay and Benefits Pay Range Minimum: $20 per hour

Pay Range Maximum: $20 per hour

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role may be eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Application Question(s):

Do you have automotive experince?

Location:

Farmington Hills, MI 48331 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

program assistant jobs in novi, mi

Virtual Automotive Diagnostic Software Support Specialist

Technology Project Coordinator

Autonomous Vehicle Support Specialist

Corporate - Administrative Assistant, Treasury

Administrative Assistant

Proactive Services Administrative Assistant

Client Support & Digital Marketing Assistant (Part-Time, Ongoing)

Office Assistant- Hardscape/ Landscape company

Administrative Assistant

Office Assistant

Administrative Coordinator, Clinic

Administrative Assistant to the Assistant Superintendent of Instruction

Service Coordinator - Field Service Department - Administrative

Office Administrative Coordinator

Administrative Assistant

Fatherhood Program Specialist

Assistant Project Manager B

Administrative Coordinator

Paraplanner/Financial Planner Assistant/Customer Service Support

Project Coordinator - Sterling Heights

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