Top 70 Call center representative Jobs in O'fallon, Il

Evening Dispatch Solutions Representative
ACCEL ENTERTAINMENT —Collinsville, IL
- $19 - $22 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —St. Louis, MO
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
8d
Medical Debt Collections Call Center Agent
Parallon —St. Louis, MO
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Customer Relations Specialist
BETTER BUSINESS BUREAU —St. Louis, MO
- $39,000 - $44,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —St. Louis, MO
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Call Center Rep- Evenings
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
8d
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —St. Louis, MO
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Call Center Rep (PT Evenings)
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Customer Care Representative - Grove Office (On-Site)
Medical Transportation Management (MTM, Inc.) —St. Louis, MO
- $18 an hour
- Full-time
- Computer literacy
- Typing
- In-person
- Wellness program
- Continuing education credits
Quick Apply
Retail Support Specialist
DSI —St. Louis, MO
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
13d
EOC Support Analyst
Tierpoint —St. Louis, MO
- $23 an hour
- Weekends as needed
- Office
- Windows
- 2 years
Customer Service Representative
Koetting Insurance and Resource Agency LLC —Germantown, IL
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Dental insurance
- Vision insurance
Quick Apply
5d
Sales Development Rep | Remote | Base + Commission
Meyer Laboratory LLC —St. Louis, MO
- $38,000 - $75,000 a year
- Full-time
- Business development
- Organizational skills
- Computer skills
- Paid training
- Disability insurance
Quick Apply
8d
Patient Support Representative
Affinia Healthcare —St. Louis, MO
- Full-time
- Word processing
- Medical office experience
- Organizational skills
- 403(b) matching
- Paid holidays
Quick Apply
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —St. Louis, MO
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Network Operations Center Support Analyst
Global Enterprise Services, LLC —Swansea, IL
- Microsoft Outlook
- High school
- Military
Quick Apply
Call Center Agent
Neighbors Credit Union —St. Louis, MO
- $16.93 - $25.39 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
Remote Phone Sales Representative (Permanent Lighting)
Homeguard 360 —St. Louis, MO
- $50,000 - $150,000 a year
- Part-time
- Remote
- Fair chance
- Communication skills
- Entry level
Quick Apply
9d
Call Center Representative
GatherN Business Partners —St. Louis, MO
- $18 - $26 an hour
- Full-time
- Computer literacy
- In-person
- Communication skills
- Paid training
- Dental insurance
Quick Apply
1d
Customer Service Representative
Tiger Home Services —Collinsville, IL
- From $18 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
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Evening Dispatch Solutions Representative

ACCEL ENTERTAINMENT -
Collinsville, IL

Quick Apply

Job Details

Full-time
$19 - $22 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Report preparation
Customer communication
Spreadsheets

Full Job Description

About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit www.accelentertainment.com.

Job Description:

Job Highlights:

Starting Pay: $19-$22 (depending on experience)
Night Shift/Weekend Schedule - this schedule is set
Health Insurance (Plus Vision and Dental)
401(k) with Employer Match
Hybrid Schedule after 90 days

Overview:

The primary responsibilities of this position include, but are not limited to, receiving in-bound service calls, troubleshooting issues, coordinating the dispatch of field personnel, ensuring field personnel are notified of new jobs, documenting the corrective steps taken, as well as assisting in other areas as needed.

DUTIES AND RESPONSIBILITIES

Receive medium to high volume in-bound customer and location calls
Open customer and location cases to initiate and track inbound calls until all issues are resolved
Respond to customer and location calls by assessing issues and providing appropriate guidance to resolution
Dispatch service calls to Amusement Technicians to address and/or resolve technical customer issues in the field
Effectively manage challenging customers over the phone and escalate more complex customer issues to technical staff
Assess the logistic aspects of technicians, customers, and their locations, in each region throughout the East Coast
Update all status logs to ensure all cases are being dispatched properly and in a timely manner
Ensure all technicians are documenting their hours and accept their jobs to accurately reflect all dispatched calls
Provide exceptional customer service level commitments for response times, product knowledge, and problem-solving solutions
Work with all Service Solutions teams in a collaborative and professional manner to ensure efficiency of operations respectfully
Continuously seek process improvement and improving customer experience
Utilize Microsoft Excel and Outlook, Salesforce, Field Service Lightning, Bomgar, FortiClient, and VNC Viewer software
Undertakes additional tasks and duties as needed to support team goals and business needs.

QUALIFICATIONS

2 to 3 years of dispatch or call center experience
Proficient in Microsoft Word, Outlook, and Excel
Ability to prepare reports and business correspondence
Excellent written and verbal communication skills
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Versatility and willingness to work within constantly changing priorities
Minimum of 21 years of age

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequently required to stand, sit, walk, talk, and hear
Continually required to utilize hand and finger dexterity, including use of a keyboard
Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
Noise level in the work environment is usually moderate to loud

#AEGAMING

Base Pay Range:

$19-$21 per hour

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

call center representative jobs in o'fallon, il

Evening Dispatch Solutions Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Medical Debt Collections Call Center Agent

Customer Relations Specialist

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Call Center Rep- Evenings

Seasonal (Temporary) Customer Service Call Center Agent

Call Center Rep (PT Evenings)

Customer Care Representative - Grove Office (On-Site)

Retail Support Specialist

EOC Support Analyst

Customer Service Representative

Sales Development Rep | Remote | Base + Commission

Patient Support Representative

Inbound Sales Representative (Remote/Central Time)

Network Operations Center Support Analyst

Call Center Agent

Remote Phone Sales Representative (Permanent Lighting)

Call Center Representative

Customer Service Representative

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