Patient Services Representative
Mercy —O'Fallon, MO
- Full-time
- Hospital
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Patient Access Representative
SSM Health —Saint Charles, MO
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
- Paid parental leave
- Health insurance
8d
Patient Service Representative - Pediatrics
Mercy —Saint Peters, MO
- Full-time
- Hospital
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Remote - Insurance Services Representative I
Mercy —Chesterfield, MO
- Full-time
- Remote
- Customer service
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Rep II
BJC HealthCare —O'Fallon, MO
- $17.50 - $23.88 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Patient Access Rep I
BJC HealthCare —Saint Peters, MO
- $17.25 - $22.33 an hour
- 12 hour shift
- Hospital
- HIPAA
- No experience needed
- Disability insurance
- Health insurance
Call Center Representative (Telecom)
SSM Health —Bridgeton, MO
- Part-time
- Hospital
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
Customer Service Representative - St. Charles County
Missouri Farm Bureau Services —Saint Peters, MO
- Email
- Office
- High school diploma or GED
- Organizational skills
Patient Access Representative I
SSM Health —Bridgeton, MO
- Full-time
- Hospital
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
4d
Electronic Services Representative
First Community Credit Union —Chesterfield, MO
- Urgently hiring
- Communication skills
- Entry level
Quick Apply
Planet Fitness Front Desk Representative
Planet Fitness —Saint Peters, MO
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
3d
Insurance Services Rep I/Full-time/Onsite - Mercy Hospital STL
Mercy —Chesterfield, MO
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Patient Service Representative - Adult Psychiatry (F/T Days)
Mercy —Chesterfield, MO
- Full-time
- Psychiatry
- Hospital
- Administrative experience
- Paid parental leave
- Health insurance
Full Time - Patient Service Representative - Chesterfield Valley
Mercy —Chesterfield, MO
- Full-time
- Hospital
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
9d
Account Representative - State Farm Agent Team Member
Jay Maitland - State Farm Agent —O'Fallon, MO
- $40,000 - $80,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid holidays
- 401(k)
Quick Apply
Front Desk/Patient Care Coordinator
Iverson Tomasino Goerss Eyecare —O'Fallon, MO
- $17 - $18 an hour
- Full-time
- Private practice
- No experience needed
- In-person
- Health insurance
- 401(k)
Quick Apply
11d
Technical Support Specialist
National Information Solutions Cooperative (NISC) —Lake Saint Louis, MO
- Choose your own hours
- Hybrid work
- Research
- Office
- Windows
9d
Service Center Representative - Part-time - 75181
St. Charles Community College —Dardenne Prairie, MO
- From $17.05 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Organizational skills
Quick Apply
Associate Billing Analyst
Spectrum —Maryland Heights, MO
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Writing skills
- Work from home
- Opportunities for advancement
MERCHANDISER
KEG 1 Missouri, LLC —Saint Charles, MO
- $18.00 - $18.50 an hour
- Full-time
- Sales
- Merchandising
- No experience needed
- Mileage reimbursement
- Paid holidays

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Patient Services Representative

Mercy -
O'Fallon, MO

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Computer operation
Customer communication
Patient question and concern management
Word processing
Writing skills
Client inquiry handling
In-person customer service
Patient demographics
Patient complaint handling
Incident Escalation
Medical scheduling
High school diploma or GED
Clinical data entry
Health insurance knowledge
Medical billing
Clinical confidentiality policies
Patient registration
Escalation handling
Medical terminology
Quality data entry
Customer data entry

Full Job Description

O Fallon, Missouri
Clinical Support
Other Allied Health
Regular
Full-time
Mercy Hospital St Louis
JR263355

Job Description

Find your calling at Mercy!

The Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.

Position Details:

Minimum Qualifications
Education: High school diploma or equivalent.
Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.

Skills, Knowledge and Abilities:

Knowledge of medical terminology, insurance practices, and billing procedures.
Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
Proficiency in basic computer skills, including data entry and word processing.
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
Problem resolution skills - ability to address patient concerns, complaints, and issues in a professional and timely manner, escalating complex problems to appropriate personnel when necessary.

Physical Requirements:

Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
Position requires standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply Now

Refine Your Search

member services representative jobs in o'fallon, mo

Patient Services Representative

Patient Access Representative

Patient Service Representative - Pediatrics

Remote - Insurance Services Representative I

Patient Access Rep II

Patient Access Rep I

Call Center Representative (Telecom)

Customer Service Representative - St. Charles County

Patient Access Representative I

Electronic Services Representative

Planet Fitness Front Desk Representative

Insurance Services Rep I/Full-time/Onsite - Mercy Hospital STL

Patient Service Representative - Adult Psychiatry (F/T Days)

Full Time - Patient Service Representative - Chesterfield Valley

Account Representative - State Farm Agent Team Member

Front Desk/Patient Care Coordinator

Technical Support Specialist

Service Center Representative - Part-time - 75181

Associate Billing Analyst

MERCHANDISER

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Job Description

Find your calling at Mercy!

Position Details:

Why Mercy?

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