Top 346 Network support Jobs in O'fallon, Mo

Client Services Specialist (IT Service Desk)
Pearl Solutions Group —Saint Charles, MO
- From $50,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Software Engineer II
Mastercard —O'Fallon, MO
- $92,000 - $147,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
- Paid jury duty
- Health savings account
Senior Software Engineer
Mastercard —O'Fallon, MO
- $115,000 - $184,000 a year
- Online Application
- Computer science
- Computer Science
- System design
- Paid jury duty
- Health savings account
8d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Chesterfield, MO
- $25 - $41 an hour
- Full-time
- Computer science
- Computer Science
- English
- Paid parental leave
- AD&D insurance
Associate Help Desk Technician
Boeing —Berkeley, MO
- $66,300 - $89,700 a year
- Microsoft Excel
- Microsoft Outlook
- Military
- Health savings account
- Disability insurance
Senior Site Reliability Engineer
Mastercard —O'Fallon, MO
- $96,000 - $163,000 a year
- Online Application
- Azure
- System design
- AWS
- Paid jury duty
- Health savings account
Lead Site Reliability Engineer
Mastercard —O'Fallon, MO
- $122,000 - $207,000 a year
- Online Application
- Computer science
- Computer Science
- Bachelor of Science
- Paid jury duty
- Health savings account
Manager, Software Engineering
Mastercard —O'Fallon, MO
- $140,000 - $231,000 a year
- Online Application
- Computer science
- Computer Science
- 11+ years
- Paid jury duty
- Health savings account
Senior Network Engineer – Pacific Region
Computer World Services —Pacific, MO
- Full-time
- Hybrid work
- Windows
- Bachelor's degree
- Mentoring
Network Engineer
Sybex —St. Louis, MO
- Part-time
- Azure
- System design
- Windows
Quick Apply
7d
Lead Technical Program Manager
Mastercard —O'Fallon, MO
- $122,000 - $207,000 a year
- Online Application
- System design
- Mentoring
- APIs
- Paid jury duty
- Health savings account
Lead Site Reliability Engineer-2
Mastercard —O'Fallon, MO
- $122,000 - $207,000 a year
- Online Application
- Computer science
- Computer Science
- Bachelor of Science
- Paid jury duty
- Health savings account
Senior Site Reliability Engineer
Mastercard —O'Fallon, MO
- $96,000 - $163,000 a year
- Online Application
- Azure
- System design
- AWS
- Paid jury duty
- Health savings account
Lead Site Reliability Engineer
Mastercard —O'Fallon, MO
- $122,000 - $207,000 a year
- Online Application
- Computer science
- Computer Science
- DevOps
- Paid jury duty
- Health savings account
Site Reliability Engineer II
Mastercard —O'Fallon, MO
- $76,000 - $127,000 a year
- Online Application
- Azure
- System design
- AWS
- Paid jury duty
- Health savings account
Senior Site Reliability Engineer
Mastercard —O'Fallon, MO
- $163,000 a year
- Online Application
- Computer Science
- Bachelor of Science
- System design
- Paid jury duty
- Health savings account
IT Director
Profiles —St. Louis, MO
- $110,000 - $130,000 a year
- Hybrid work
- Computer science
- Computer Science
- 11+ years
- Work from home
Quick Apply
Software Engineer II - Decision Management Program
Mastercard —O'Fallon, MO
- $92,000 - $147,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
- Paid jury duty
- Health savings account
1d
Senior Software Engineer
Mastercard —O'Fallon, MO
- $115,000 - $184,000 a year
- Online Application
- Computer science
- Computer Science
- System design
- Paid jury duty
- Health savings account
Senior Systems Administrator/Helpdesk Engineer
Leidos —St. Louis, MO
- $92,300 - $166,850 a year
- Full-time
- Azure
- 6 years
- Computer Science

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Client Services Specialist (IT Service Desk)

Pearl Solutions Group -
Saint Charles, MO

Quick Apply

Job Details

Full-time
From $50,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
IT user and group management
GPO
Software deployment
Windows
Network infrastructure
User training (technical support)
Driver's License
Cloud service support
Desktop (troubleshooting support)
Customer support ticket management
SharePoint
System deployment
Desktop administration
Ticketing system technical support

Full Job Description

A Client Services Specialists contributes to Pearl Solutions Group’s value of customer excellence by providing remote support to end users for our clients. This includes but is not limited to diagnosing hardware, software, virtualization infrastructure, backup services, telecommunications, and networking problems for LAN/WAN computing devices such as printers, scanners, laptops, desktops, VPN and networking equipment in a predominantly Microsoft environment. Employees will work an 8-hour shift between the hours of 7am and 5pm Monday through Friday (US Central Time).

The candidate must have a passion for technology and a true commitment to growing their technical skill set. They will be working on the latest technologies for clients as well as supporting existing environments.

To qualify for this position, the candidate must have basic understanding of all technical solutions that a small or medium business uses on a daily basis. The candidate must also desire to operate in a dynamic, growing environment that requires the use of products and tools that will be new to them. And a candidate must have the ability to communicate effectively with teammates as well as the end user.

Job Responsibilities

· Provide incident management, diagnosis, escalation, tracking, and resolution

· Provide outstanding customer service and a positive support experience by interfacing directly with clients on issues, communicating in a clear, concise manner both verbally and electronically

· Follow established processes and standards, identify, and propose improvements as necessary

· Maintain knowledge of desktop, server and network, and technologies

· Continually learning new technical skills on your own time

· Perform remote diagnostic tasks

· Virus/malware remediation

· Assist in developing technical documentation to improve training and service delivery

· Microsoft 365 User Management

Professional Qualifications

· Associates or Technical degree from a technical school preferred but not required

· Ability to explain technology to customers in simple, easy to understand language, both verbally and in electronic communications

· Passion for providing quality customer service (fix it right, the first time!)

· Detail oriented

· Strong written and verbal communication skills; ability to document the steps taken

· Passion for helping others

· Excellent follow up skills

· Excellent documentation skills, ability to write technical processes and procedures

· Proven troubleshooting skills, and ability to work through problems until solved

· Experience working with little guidance

· Experience working in a team environment

· Ability to handle multiple tasks quickly, managing 15-20 tickets a day

· Understanding of infrastructure / network security

· Driver’s license, and reliable transportation a must (may be asked to use company vehicle)

Technical Qualifications

· Experience working with any ticketing system

· Familiarity with Active Directory

· 1+ years of experience in deployment and support of the following:

o Microsoft Windows desktop operating systems

o Microsoft Office 2016 and greater

· 1+ years of Microsoft Windows Server experience including:

o Creating and managing GPOs

o Active Directory user maintenance

· Understanding of infrastructure / network security such as TCP/IP, Wireless and Firewalls

· 1+ years of working with and supporting Microsoft 365 applications (Outlook, Word, SharePoint, Teams, Excel, OneDrive)

· Some experience in Microsoft 365 administration

· Some of WAN/LAN/Firewall experience with WatchGuard, Cisco or similar products

A Client Services Specialist will work towards mastering the following:

· A+, Network+, Security+ Certifications

· ConnectWise Automate Service Technician

· ConnectWise Manage Engineer/Technician

· IT Glue Training

· Acronis Certified Engineer

· Microsoft 365 Fundamentals Certification

Salary / Benefits: This is a full-time salaried position with pay commensurate with experience. Medical / Dental / Vision / 401k / PTO

Our Mission: To provide best practice, enterprise grade IT services, solutions, and hardware to small to mid-size businesses with 30 – 300 technology workers. We add more value than expected with every interaction as we serve our customers in an honest and efficient way.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Quick Apply

Refine Your Search

network support jobs in o'fallon, mo

Client Services Specialist (IT Service Desk)

Software Engineer II

Senior Software Engineer

IT Support Engineer I, Ops Tech Solutions (OTS)

Associate Help Desk Technician

Senior Site Reliability Engineer

Lead Site Reliability Engineer

Manager, Software Engineering

Senior Network Engineer – Pacific Region

Network Engineer

Lead Technical Program Manager

Lead Site Reliability Engineer-2

Senior Site Reliability Engineer

Lead Site Reliability Engineer

Site Reliability Engineer II

Senior Site Reliability Engineer

IT Director

Software Engineer II - Decision Management Program

Senior Software Engineer

Senior Systems Administrator/Helpdesk Engineer

I want to receive the latest job alert for network support in o'fallon, mo

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