Top 4743 Product support Jobs in O'fallon, Mo

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Technical Support Specialist
National Information Solutions Cooperative (NISC) —Lake Saint Louis, MO
- Choose your own hours
- Hybrid work
- Research
- Office
- Windows
8d
Entry Level Chemist
HarveStaff —Chesterfield, MO
- $24.14 - $32.14 an hour
- Bachelor's degree
- Criminal background check
- Organizational skills
Quick Apply
12d
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Saint Peters, MO
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Junior SQL Developer
Automotive Product Consultants LLC —O'Fallon, MO
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Chesterfield, MO
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Personal Shopper - Sam's
Sam's Club —Wentzville, MO
- $18 - $26 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Robotics Warehouse Associate
Amazon Warehouse —Saint Peters, MO
- $19.00 - $21.90 an hour
- Overtime
- 18 years or older
- Military encouraged
- Entry level
- Flextime
- On-the-job training
Helpdesk Analyst Co-op
TRUE MANUFACTURING GROUP —O'Fallon, MO
- Temporary
- Background check
- Microsoft Excel
- Microsoft Outlook
19h
Order Management Specialist
Compana Pet Brands —Chesterfield, MO
- Hybrid work
- ERP systems
- English
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Procurement Agent (Procurement Admin)
Boeing —Berkeley, MO
- $88,400 - $109,200 a year
- Customer service
- Military
- Mid-level
- Travel reimbursement
- Health savings account
1d
Associate IT Support Technician
Leonardo DRS —Bridgeton, MO
- $23 - $26 an hour
- Mid-level
- Continuous improvement
- Communication skills
- Paid parental leave
- Health savings account
4d
Product App Support- Hybrid- Earth City, MO
Cognizant —Earth City, MO
- $46,000 - $48,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
2d
Customer Service Representative - Electrical
Graybar Electric Company, Inc. —Chesterfield, MO
- $24.63 an hour
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Warehouse Helper
Asphalt Cowboys Trucking, LLC —St. Louis, MO
- $23.20 - $28.00 an hour
- Part-time
- Ability to walk for extended periods
- Warehouse
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
1d
STRUCTURES & INTERIORS ENGINEER
GoJet Airlines —Bridgeton, MO
- Weekends as needed
- OSHA
- Ability to walk for extended periods
- Basic math
Quick Apply
Senior Application Engineer
Confidential —Maryland Heights, MO
- $120,000 - $150,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Support Specialist (Onsite-Chesterfield)
Blink Health —Chesterfield, MO
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Free parking
- Commuter assistance
Quick Apply
Electrician
Graphic Packaging International-Pacific, MO —Pacific, MO
- $40 - $42 an hour
- Full-time
- Sanitation
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Bilingual Spanish Pharmacist
Blink Health —Chesterfield, MO
- Full-time
- Spanish
- English
- Data entry
- Paid parental leave
- Paid holidays
Quick Apply

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product support jobs near o'fallon, mo

Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

product support jobs in o'fallon, mo

Application Support Analyst I (Remote Position)

Technical Support Specialist

Entry Level Chemist

IT Support Associate II, Ops Tech Solutions (OTS)

Junior SQL Developer

IT Support Engineer I, Ops Tech Solutions (OTS)

Personal Shopper - Sam's

Robotics Warehouse Associate

Helpdesk Analyst Co-op

Order Management Specialist

Procurement Agent (Procurement Admin)

Associate IT Support Technician

Product App Support- Hybrid- Earth City, MO

Customer Service Representative - Electrical

Warehouse Helper

STRUCTURES & INTERIORS ENGINEER

Senior Application Engineer

Bilingual Customer Support Specialist (Onsite-Chesterfield)

Electrician

Bilingual Spanish Pharmacist

I want to receive the latest job alert for product support in o'fallon, mo

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