Top 188 Service manager Jobs in O'fallon, Mo

US Service Manager
Diagraph —Saint Charles, MO
- $111,000 - $185,000 a year
- Full-time
- Engineering
- ERP systems
- Office
13d
Maintenance Supervisor
Rushmore Management —Florissant, MO
- $28 - $32 an hour
- Full-time
- Background check
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
1d
Service Leader
Chipotle —O'Fallon, MO
- Fast casual restaurant
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Dietary Manager
Confidential —St. Louis, MO
- From $40,000 a year
- Urgently hiring
- Mid-level
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Account Manager (Diagnostic Imaging Equipment/Service/Parts/Supplies)
MXR Imaging, Inc. —Missouri
- From $65,000 a year
- Full-time
- Background check
- English
- Mid-level
- Travel reimbursement
- Disability insurance
Quick Apply
Mortgage Loan Services Manager
Busey Bank —Creve Coeur, MO
- $75,000 - $115,000 a year
- Full-time
- 5 years
- Data analysis skills
- Office
- Profit sharing
- Wellness program
Quick Apply
Assistant Manager
RBM Partners LLC —Hazelwood, MO
- $20 - $24 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Dedicated Meta Technician Expert - Full Time
Channel Partners —St. Louis, MO
- $20 - $21 an hour
- Overtime
- Writing skills
- Merchandising
- High school diploma or GED
- Paid training
- Paid holidays
2d
Manager, Field Service
Rivian —Hazelwood, MO
- Full-time
- Clean driving record
- Schematics
- Writing skills
Quick Apply
Service Manager
Telle Tire & Auto Service Inc —Cottleville, MO
- $75,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Ability to walk for extended periods
Quick Apply
Service Center Manager
Express Care —Saint Peters, MO
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Flexible schedule
Service Manager
EquipmentShare —Warrenton, MO
- Monday to Friday
- Background check
- Clean driving record
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
7h
Experienced Automotive Service Manager
Midas - Legacy Golden Touch —Saint Peters, MO
- $1,000 - $2,000 a week
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Manager - Moscow Mills
SYDENSTRICKER NOBBE PARTNERS —Moscow Mills, MO
- Full-time
- Sales
- Dealership
- Heavy equipment operation
Quick Apply
7d
Service Manager - Multi-Location - Auto
5 Star Auto Plaza —Saint Charles, MO
- $75,000 - $90,000 a year
- Full-time
- Dealership
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Manager
Hobby Lobby —O'Fallon, MO
- $15.75 - $21.15 an hour
- Part-time
- Computer literacy
- Team management
- Computer skills
- Paid holidays
- Disability insurance
Service Manager
Texas Roadhouse —Saint Charles, MO
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
Service Supervisor
Tesla —Chesterfield, MO
- Overtime
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
5d
Manager, Enablement & Operations Customer Success, Services NAM
Mastercard —O'Fallon, MO
- $118,000 - $171,000 a year
- Online Application
- Training & development
- Senior level
- Paid jury duty
- Health savings account
Automotive Service Manager | Up to $125k Annually* & Weekends Off | Weldon Spring
Christian Brothers Automotive —O'Fallon, MO
- Up to $125,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
Quick Apply

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US Service Manager

Diagraph -
Saint Charles, MO

Apply Now

Job Details

Full-time
$111,000 - $185,000 a year
13 days ago

Qualifications

Managing technical support teams
Operational management
ERP systems
Sales management systems proficiency
Profit & Loss statement
CRM system proficiency
Technical Proficiency
Technical sales

Full Job Description

Job Description:

Responsibilities

Lead, develop, and recruit a high-performing integrated service organization, including Field Service, Technical Support, and front-line leadership, while fostering a culture centered on safety, accountability, continuous improvement, and ITW’s Core Values.

Drive an exceptional end-to-end customer experience by optimizing service delivery processes, establishing clear escalation paths, and ensuring responsive, high-quality support that minimizes customer downtime and strengthens long-term customer relationships.

Establish and monitor key service performance metrics, including First-Time Fix Rate, CSAT, response time, and repair effectiveness, using data and insights to drive operational improvements, service excellence, and customer satisfaction.

Own service revenue growth and profitability by developing and expanding value-added aftermarket offerings, including service contracts, extended warranties, training, remote support solutions, and other scalable service programs.

Lead commercial service strategies by optimizing pricing for labor, travel, contracts, training, and spare parts, while identifying new aftermarket revenue opportunities and increasing service contract attachment rates on new equipment sales.

Oversee field service operations, including technician scheduling, dispatching, utilization, safety compliance, RMA processes, and spare parts management, ensuring operational efficiency and consistent service execution across the organization.

Partner cross-functionally to share best practices, strengthen service capabilities, and support broader business growth, customer retention, and operational performance objectives.

Maintains focus on continuous improvement by applying the ITW Business Model and makes process improvement recommendations to management.

Position Qualification Requirements

Education: Bachelor’s degree in business, engineering or another related field is preferred.

Experience/Skills:

7+ years in service management, ideally within an industrial equipment or manufacturing environment.

Proven track record of managing a P&L and growing service revenue by selling value.

Proficiency with CRM/FSM (Field Service Management) software and ERP systems.

Exceptional ability to translate complex technical issues into clear, empathetic communication for customers.

Knowledge of Lean manufacturing concepts or projects based on the 80/20 principle is a plus.

Other Requirements and Conditions

Physical/Visual Activities or Demands: Physical/visual activities or demands that are commonly associated with the performance of the functions of this job.

While performing the duties of this job, the employee is frequently required to talk, hear, sit and type, occasionally twist/turn, reach above shoulder and outward, stand, walk, bend, and grasp with hands.

The employee must carry up to 50 pounds occasionally and push and pull up to 20 pounds occasionally.

Specific vision abilities required by this job include concentrated attention, close vision, far vision, depth perception, color vision, and the ability to bring objects into sharp focus.

Working Conditions: Working conditions commonly associated with the performance of the functions of this job. Typical Office and Travel will be dependent upon the home location of the individual.

Typical Office 40%

Plant Conditions 40%

Travel 20%

Machines, Tools, Equipment and Work Aids that may be representative but not all inclusive of those commonly associated with this position:

License(s)/Certification(s) Required: None

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

"Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

All activities, demands, conditions and requirements are linked to essential job functions.

As an Equal Opportunity/Affirmative Action Employer, ITW Marking & Coding does not discriminate in hiring or in the terms and conditions of employment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, arrest record, citizenship or other categories protected by federal, state or local laws. EOE/M/F/Vet/Disability

Compensation Information:

The salary range for this position is $111,000–$185,000. Actual compensation will be determined based on factors such as relevant experience, skills, qualifications, geographic location (if applicable), and internal equity.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Apply Now

Refine Your Search

service manager jobs in o'fallon, mo

US Service Manager

Maintenance Supervisor

Service Leader

Dietary Manager

Account Manager (Diagnostic Imaging Equipment/Service/Parts/Supplies)

Mortgage Loan Services Manager

Assistant Manager

Dedicated Meta Technician Expert - Full Time

Manager, Field Service

Service Manager

Service Center Manager

Service Manager

Experienced Automotive Service Manager

Service Manager - Moscow Mills

Service Manager - Multi-Location - Auto

Customer Service Manager

Service Manager

Service Supervisor

Manager, Enablement & Operations Customer Success, Services NAM

Automotive Service Manager | Up to $125k Annually* & Weekends Off | Weldon Spring

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