Top 10011 Department manager Jobs in Oak Point, Tx

Head of Customer Service
Envirotainer —Irving, TX
- $96,000 - $112,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
FBO Operations Manager-Aviation
Sky Harbour —Addison, TX
- $90,000 - $110,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Environment Health and Safety Manager
Manner Polymers —McKinney, TX
- Full-time
- Background check
- CPR Certification
- Pass drug screening
Quick Apply
7d
General Manager
Whitestone Hospitality Management- AC Las Colinas —Irving, TX
- Full-time
- Writing skills
- Mid-level
- 3 years
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Operations Project Manager
S&B Industry, Inc. —Fort Worth, TX
- $70,000 - $85,000 a year
- Full-time
- Background check
- Data analysis skills
- English
- Health insurance
- Dental insurance
Quick Apply
Dispatch Manager - Technician Routing
Kings III Emergency Communications —Coppell, TX
- $80,000 - $90,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Office Manager
Texas Floor Source —Allen, TX
- From $50,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager/Admin Assistant
Larkspur at Twin Creeks —Allen, TX
- $23 - $26 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
12d
Customer Service Department Manager
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
3h
Department Manager
REI (Recreational Equipment Inc.) —Southlake, TX
- $23.47 - $29.36 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
HOA (Onsite) Community Manager
Assured Management Inc —Aubrey, TX
- Full-time
- Mid-level
- Contracts
- In-person
Quick Apply
5d
Facilities Manager
Andy B s Entertainment —Denton, TX
- Full-time
- 18 years or older
- Pass drug screening
- Mid-level
14h
Performance Manager
Metro One Loss Prevention Services Group (Guard Division), Inc. —Plano, TX
- $80,000 - $85,000 a year
- Online Application
- Mid-level
- Team management
- Travel
- Health insurance
- Dental insurance
Quick Apply
Service Drive Manager
Prosper Ford —Prosper, TX
- $10,000 - $15,000 a month
- Full-time
- Dealership
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
WILEY X INC —Frisco, TX
- $81,500 - $125,000 a year
- Full-time
- 5 years
- Engineering
- Ability to lift 50 pounds
Quick Apply
Clinic Operations Manager 2
Baylor Scott & White Health —McKinney, TX
- Mid-level
- Clinic
- Recruiting
- Health insurance
- Tuition reimbursement
Manager, Early Talent Development
Keurig Dr Pepper —Frisco, TX
- $120,000 - $140,000 a year
- Email
- 5 years
- Mid-level
- Bachelor's degree
- Mileage reimbursement
- Paid parental leave
Recreation Supervisor
City of Plano, Texas —Plano, TX
- $60,707.45 - $91,061.18 a year
- Full-time
- Management
- Customer service
- Mid-level
- Paid holidays
- Health insurance
13d
Police Records Supervisor
City of Plano, Texas —Plano, TX
- $30.65 an hour
- Full-time
- Mid-level
- Paid holidays
- Health insurance
14d
Delivery Manager - Irving, TX
Johnson Brothers - Maverick of Texas —Irving, TX
- $95,000 - $105,000 a year
- Full-time
- Management
- Mid-level
- CDL
- Health savings account
- Health insurance
Quick Apply
12d

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department manager jobs near oak point, tx

Head of Customer Service

Envirotainer -
Irving, TX

Quick Apply

Job Details

Full-time
$96,000 - $112,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing teams in a customer support role
Customer service
Logistics
English
Frontline customer support management
Team development
Bachelor's degree
Leadership
Call center management

Full Job Description

Job Summary

Envirotainer transports life-saving pharmaceuticals around the world with innovative temperature-controlled solutions.

With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there.

The Head of Customer Service – Americas is accountable for leading and developing the Americas Customer Experience organization and for delivering consistent, high-quality service performance across the region. We are looking for a person who is deeply customer-facing by instinct and experience. Someone who has personally built credibility with customers, understands what “great service” looks like in practice, and can translate customer needs into commercially sound, operationally executable decisions. The role combines: Customer experience leadership, commercial and financial judgement, performance management, and people leadership.

Responsibilities

Champion the end-to-end customer experience, ensuring consistent delivery of exceptional service across all customer touchpoints.
Analyze customer feedback, satisfaction scores, and service trends to identify opportunities for continuous improvement. Establish and monitor key performance indicators (KPIs) related to customer satisfaction, service quality, and customer effort.
Develop and implement customer experience initiatives that increase customer loyalty, retention, and advocacy. Partner with cross-functional teams to address customer pain points and improve operational processes. Work closely with Logistics, Service Network, Cold Chain Solutions, Finance, and other stakeholders to ensure seamless end-to-end execution and issue resolution.
Identify opportunities to increase customer lifetime value through consultative selling, cross-selling, and upselling strategies.
Coach team members on recognizing customer needs and recommending appropriate products, services, or solutions.
Develop performance metrics and incentive programs that balance customer satisfaction with revenue-generation objectives.
Utilize customer data and analytics to inform service strategies, improve customer retention, and support revenue growth initiatives.
Partner closely with Sales/Commercial to support strategic accounts, contract renewals, and service-level negotiations.
Make balanced decisions that protect service delivery while managing cost-to-serve and operational efficiency.
Drive invoice readiness through strong order quality and disciplined case resolution, supporting accurate and timely billing.
Define, implement, and continuously improve customer service processes, workflows, and operating models to ensure scalability and consistency.
Drive adoption of CRM tools, digital solutions, and automation to improve efficiency, visibility, and data quality.
Foster a culture aligned with Envirotainer’s values: Trustworthiness, Passion, Agility, and Team Spirit.

Experience

Bachelor’s degree (or equivalent experience) in Business, Operations, Supply Chain, or related field is required.
Minimum of 10 years in customer service, operations, or a related environment with increasing leadership responsibility.
Minimum 10 years of people leadership experience, preferably managing multi-location and/or remote teams. Ability to raise capability and standards through coaching and accountability.
Fluent English required; Spanish and/or Portuguese is an advantage.
Experience in logistics, cold chain, pharma, aviation freight, or other time-critical service environments is a strong advantage.
Strong analytical mindset with a track record of improving experience outcomes through data, KPIs, and structured continuous improvement.

Join us as we redefine excellence in customer service! Your leadership will shape memorable client experiences while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $96,000.00 - $112,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer service: 10 years (Required)
Leadership: 10 years (Required)
Logistics: 5 years (Preferred)
Call center management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

department manager jobs in oak point, tx

Head of Customer Service

FBO Operations Manager-Aviation

Environment Health and Safety Manager

General Manager

Operations Project Manager

Dispatch Manager - Technician Routing

Office Manager

Assistant Manager/Admin Assistant

Customer Service Department Manager

Department Manager

HOA (Onsite) Community Manager

Facilities Manager

Performance Manager

Service Drive Manager

Operations Manager

Clinic Operations Manager 2

Manager, Early Talent Development

Recreation Supervisor

Police Records Supervisor

Delivery Manager - Irving, TX

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