Top 3368 Clinical support staff Jobs in Oakland, Ca

Human Service Specialist
La Clinica de La Raza —Oakland, CA
- $24.92 - $32.70 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Patient Services Assistant II (4723C), Optometry Clinic #86925
University of California Berkeley —Berkeley, CA
- $27.68 an hour
- Full-time
- Word processing
- HIPAA
- Mid-level
- Paid time off
Clinical Office Assistant
La Clinica de La Raza —Alameda, CA
- $23.04 - $30.23 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Clinical Office Assistant (Temporary F/T)
La Clinica de La Raza —Oakland, CA
- $23.04 an hour
- Temporary
- 1 year
- Communication skills
- Entry level
Quick Apply
Practice Coordinator
University of California San Francisco —Oakland, CA
- Full-time
- Spanish
- Microsoft Outlook
- Hospital
Medical Driver: New Supportive Housing Program
CARDEA HEALTH —Oakland, CA
- $25 - $30 an hour
- Hotel
- Fair chance
- Entry level
- Commuter assistance
- Disability insurance
Clinical Office Assistant (On call)
La Clinica de La Raza —Oakland, CA
- $22.92 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Per Diem Hospital Assistant 2
University of California San Francisco —Oakland, CA
- Per diem
- Oracle
- Mid-level
- Organizational skills
Patient Care Technician
Mindful Health Solutions —San Francisco, CA
- $25.00 - $26.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Psychiatry
- Paid training
Quick Apply
Cancer Center New Patient Administrative Specialist II
Stanford Health Care —Newark, CA
- $32.56 - $36.66 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Scheduling Coordinator
LIFELONG MEDICAL CARE —Richmond, CA
- $26.00 - $26.02 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Organizational skills
Quick Apply
7d
Clinical Assistant
iHealth Labs —San Leandro, CA
- Google Workspace
- Computer literacy
- Clinic
Quick Apply
Administrative Coordinator, Center for Emerging and Neglected Diseases (4722C) #87907
University of California Berkeley —Berkeley, CA
- $30.58 - $43.80 an hour
- Full-time
- Customer service
- Word processing
- Mid-level
8d
Surgery Coordinator/Scheduler
University of California San Francisco —San Francisco, CA
- Spanish
- Microsoft Excel
- Microsoft Outlook
Eligibility Coordinator
LA FAMILIA —Hayward, CA
- $30.77 - $35.90 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)
Stanford Health Care —Newark, CA
- $30.68 - $34.58 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Military encouraged
Triage Assistant
LIFELONG MEDICAL CARE —Oakland, CA
- $22.00 - $24.34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Coordinator
University of California San Francisco —San Francisco, CA
- Full-time
- Spanish
- Google Workspace
- Hospital
Staff Research Associate 1 (9613C), Helen Wills Neuroscience Institute #86040
University of California Berkeley —Berkeley, CA
- $28.69 - $29.36 an hour
- Full-time
- Mid-level
- University
- Neurology
Emergency Room Technician
Sutter Health —San Francisco, CA
- $37.73 - $52.82 an hour
- Part-time
- Anatomy knowledge
- Microsoft Outlook
- BLS Certification
5d

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Human Service Specialist

La Clinica de La Raza -
Oakland, CA

Quick Apply

Job Details

Full-time
$24.92 - $32.70 an hour

Qualifications

1 year
Communication skills
Entry level

Full Job Description

Who we are: La Clínica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a health-home for the many that have been denied access to care. As health care activists, we are dedicated to ensuring that individuals who do not have healthcare coverage receive the same quality healthcare as those who do. From our genesis as a community health center in 1971, we understood that we cannot heal our communities without also addressing the economic and social factors that affect health. Many times, this requires that we go outside and provide services in other settings that link individuals to our health center for preventive and primary care. Over 90,000 individuals come to La Clínica because it is a welcoming place that addresses the whole person, coordinating and connecting them to a broad network of services to improve and maintain their health and well-being. While we are still known for our activism and spirit of social justice, we are also proud to have grown into a sophisticated provider of primary health care services with 35 sites across Alameda, Contra Costa and Solano counties.

Exceptional frontline service: We are looking for Human Service Specialists (HSS) who are inspired to deliver a first-rate experience to our most valued stakeholders: our patients. As some of the first people to encounter our patients, Human Service Specialists are entrusted with welcoming them and ensuring that the visit is memorable and hassle-free.

Human Service Specialists take pride and ownership of patient interaction and do this by assisting individuals and families to enroll in or maintain health coverage. They are valuable resources to our patients as they help determine initial and on-going eligibility for programs such as Medi-Cal, Healthy Families, F-Pact, pre-natal programs and other assistance programs. The ideal candidate has a passion for service. To be successful, you need to enjoy interacting with people from diverse backgrounds, to feel energized by a fast-paced clinic environment, and remain calm under pressure. Human Service Specialists should have a track record of impeccable attendance, good performance and serving others while being friendly and helpful in seeking ways to support other colleagues.

Major Areas of Responsibility include but are not limited to:

Customer Service

Greet visitors, ascertain purpose of visit, and register patients in the appropriate electronic system
Determine source of payment by verifying program eligibility in government or insurance plans
Hear and resolve patient complaints or escalate appropriately
Participate in problem-solving to assure targets for revenue and customer satisfaction are met
Answer telephone inquiries and provide information or route incoming telephone calls to the appropriate person or department

General Office Duties

Perform general office duties such as sorting mail, filing and photocopying
Receive and route messages or documents, such as laboratory results, to appropriate staff
Retrieve and enter data into medical records system
Assist patients in completing forms
Operate standard office equipment including computer, calculator, fax and copy machines
Screen and monitor requests, completing or routing as assigned
Inventory stock, order, and verify receipt of medical, lab, or office supplies or equipment
Perform record keeping duties as required

Commitment to Quality

Contribute to a welcoming clinical space and healthy work environment through proactive relationship building, direct communication, and practicing sound judgment
Communicate and work effectively with all members of the care team to best serve patients
Participate fully in huddles, staff meetings, team building activities and assigned development opportunities
Adherence to La Clínica’s ethical and professional standards, including policies and procedures
Complete required trainings and policy acknowledgements in timeframes granted
Perform other related duties as required

Minimum Job Requirements

Knowledge

Knowledge of basic medical/dental terminology and office procedures and processes
Effective approaches to customer service delivery
Modern medical office and computer systems and applications, especially MS Word, Outlook
Knowledge of Electronic Health Records and Electronic Practice Management systems preferred
Knowledge of general practice and procedures of bookkeeping, accounting, auditing, and computer systems

Abilities

Demonstrated good judgment in identifying effective solutions or approaches to customer service related problems
Ability to maintain strict confidentiality regarding patient information
Clear and effective written and verbal communication skills in English
Ability to follow oral and written instructions
Bilingual in English and Spanish preferred (or Specify Language)
Ability to perform arithmetic calculations

Minimum typing speed of 25-30 wpm
Self-motivated and able to work independently as well as collectively to complete daily tasks
Ability to perform detailed administrative work methodically with speed and accuracy
Demonstrate flexibility and ability to accept changes gracefully
Ability to work professionally and collaboratively in team environment
Ability to work across cultures and demonstrate support of diversity, equity and inclusion.
Ability to participate with other staff in Saturday and evening rotation

Other Certifications and Experience

High school diploma/equivalent
One year of experience in a clinical or similar professional office setting
Meet all health clearances required for healthcare settings
Experience with public medical assistance programs (Medi-Cal, Disability, etc.) including eligibility criteria; or credit and collection work for medical assistance through personal interview
Certification in Application Assistance (CAA) preferred

Quick Apply

Refine Your Search

clinical support staff jobs in oakland, ca

Human Service Specialist

Patient Services Assistant II (4723C), Optometry Clinic #86925

Clinical Office Assistant

Clinical Office Assistant (Temporary F/T)

Practice Coordinator

Medical Driver: New Supportive Housing Program

Clinical Office Assistant (On call)

Per Diem Hospital Assistant 2

Patient Care Technician

Cancer Center New Patient Administrative Specialist II

Scheduling Coordinator

Clinical Assistant

Administrative Coordinator, Center for Emerging and Neglected Diseases (4722C) #87907

Surgery Coordinator/Scheduler

Eligibility Coordinator

Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)

Triage Assistant

Front Desk Coordinator

Staff Research Associate 1 (9613C), Helen Wills Neuroscience Institute #86040

Emergency Room Technician

I want to receive the latest job alert for clinical support staff in oakland, ca

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