Top 221 Front desk manager Jobs in Oakland, Ca

Lead Concierge
Stratton Amenities —Oakland, CA
- $24 - $25 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
- Health insurance
- Dental insurance
Patient Experience Coordinator OR Manager / Front Desk
Azure Sky Chiropractic —Oakland, CA
- $25 - $30 an hour
- Part-time
- Private practice
- Inventory management
- Customer service
Quick Apply
4d
AHD X-Ray Receptionist
Alameda Health System —Alameda, CA
- $34.70 - $43.96 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
Front Desk Supervisor
Sonesta —Emeryville, CA
- $31.40 - $32.00 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
Front Office Manager
Marriott International, Inc —San Francisco, CA
- $89,000 - $111,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
13d
Front Office Coordinator/Clinic Attendant
LIFELONG MEDICAL CARE —Oakland, CA
- $21.84 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Kimpton Alton Hotel —San Francisco, CA
- $36.06 - $37.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Assistant Front Office Manager/Reservation Manager - Doubletree by Hilton Berkeley Marina
Crescent Hotels & Resorts LLC —Berkeley, CA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
7d
Full-time Front Desk Manager
The Argonaut, a Noble House Hotel —San Francisco, CA
- $75,000 a year
- Full-time
- Mid-level
- Hotel
- Recruiting
- Commuter assistance
- Paid holidays
4d
Front Office Manager - Doubletree by Hilton Berkeley Marina
DoubleTree by Hilton Berkeley Marina —Berkeley, CA
- Weekends as needed
- Mid-level
- Hotel
- Training & development
- On-the-job training
Quick Apply
Front Office Manager
Courtyard by Marriott Richmond —Richmond, CA
- $70,500 a year
- Weekends as needed
- Mid-level
- Office
- Hotel
- Dental insurance
- Paid time off
Quick Apply
1d
Front Desk Agent/Concierge
Inn at the Presidio —San Francisco, CA
- $31.75 an hour
- Part-time
- Entry level
- Resort
Quick Apply
10d
Front Office Manager
Hyatt Regency San Francisco Downtown SOMA —San Francisco, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Hotel
Front Desk Supervisor
Marriott San Ramon —San Ramon, CA
- $23.50 - $25.50 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Asst. Front Office Manager
Sheraton Four Points Pleasanton —Pleasanton, CA
- $71,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
11d
Front Office Manager - Parc 55 San Francisco - a Hilton Hotel
Hilton —San Francisco, CA
- $80,000 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Office Manager
CHAOS Industries —San Francisco, CA
- $100,000 - $130,000 a year
- Mid-level
- Office
- Administrative experience
- Health savings account
- Relocation assistance
Quick Apply
Front Desk
Clarion Hotel - Concord —Concord, CA
- Full-time
- Computer literacy
- Basic math
- Hotel
Front Desk Supervisor
Marriott International, Inc —Burlingame, CA
- $34.25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk/Receptionist/Code Enforcement
San Lorenzo Village Homes Association —San Lorenzo, CA
- $25 - $27 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
8d

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front desk manager jobs near oakland, ca

Lead Concierge

Stratton Amenities -
Oakland, CA

Apply Now

Job Details

$24 - $25 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodation
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Pay range: $24–$25 per hour
Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

front desk manager jobs in oakland, ca

Lead Concierge

Patient Experience Coordinator OR Manager / Front Desk

AHD X-Ray Receptionist

Front Desk Supervisor

Front Office Manager

Front Office Coordinator/Clinic Attendant

Front Desk Agent

Assistant Front Office Manager/Reservation Manager - Doubletree by Hilton Berkeley Marina

Full-time Front Desk Manager

Front Office Manager - Doubletree by Hilton Berkeley Marina

Front Office Manager

Front Desk Agent/Concierge

Front Office Manager

Front Desk Supervisor

Asst. Front Office Manager

Front Office Manager - Parc 55 San Francisco - a Hilton Hotel

Office Manager

Front Desk

Front Desk Supervisor

Front Desk/Receptionist/Code Enforcement

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