Top 103 La clinica de la raza Jobs in Oakland, Ca

Human Service Specialist
La Clinica de La Raza —Oakland, CA
- $24.92 - $32.70 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
8d
Clinical Office Assistant (On call)
La Clinica de La Raza —Oakland, CA
- $22.92 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Volunteer at La Clinica Dental Children's Hospital Oakland
La Clinica de La Raza —Oakland, CA
- Children
- Pediatrics
- Entry level
Quick Apply
Clinical Office Assistant
La Clinica de La Raza —Concord, CA
- $23.04 - $30.23 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Patient Navigator I/II
La Clinica de La Raza —Vallejo, CA
- $27.08 - $39.62 an hour
- Full-time
- Analysis skills
- 2 years
- Communication skills
Quick Apply
Clinical Office Assistant (Temporary F/T)
La Clinica de La Raza —Oakland, CA
- $23.04 an hour
- Temporary
- 1 year
- Communication skills
- Entry level
Quick Apply
Integrated Behavioral Health Clinician I/II (.80 FTE)
La Clinica de La Raza —Oakland, CA
- $62,462 - $97,988 a year
- Part-time
- Psychiatry
- Mid-level
- Children
- Loan repayment program
Quick Apply
Davis Pediatric Volunteer
La Clinica de La Raza —Oakland, CA
- Pediatrics
- Entry level
Quick Apply
Billing Specialist I (.20 FTE)
La Clinica de La Raza —Oakland, CA
- $24.92 - $32.70 an hour
- Part-time
- Hybrid work
- 3 years
- Communication skills
- Entry level
Quick Apply
Clinical Office Assistant (On-call)
La Clinica de La Raza —Union City, CA
- $22.15 - $29.06 an hour
- On call
- 1 year
- Communication skills
- Entry level
Quick Apply
Behavioral Health Clinician I/II
La Clinica de La Raza —Oakland, CA
- $78,077 - $122,486 a year
- Full-time
- Adults
- Mid-level
- Children
- Loan repayment program
Quick Apply
Clinic Manager I
La Clinica de La Raza —Oakland, CA
- $96,203 - $111,565 a year
- Part-time
- Mid-level
- 1 year
Quick Apply
Clinical Office Assistant (Temporary Full- Time)
La Clinica de La Raza —Concord, CA
- $23.04 an hour
- Temporary
- 1 year
- Communication skills
- Entry level
Quick Apply
12d
Shadow
La Clinica de La Raza —Oakland, CA
- Full-time
- Background check
- 18 years or older
- Current TB test
- COVID-19 protective measures
Quick Apply
Shadowing- 95th Medical
La Clinica de La Raza —Oakland, CA
- Full-time
- Background check
- 18 years or older
- Current TB test
- COVID-19 protective measures
Quick Apply
Clinic Supervisor
La Clinica de La Raza —Vallejo, CA
- $80,490 - $93,344 a year
- Full-time
- Mid-level
Quick Apply
Lead RN
La Clinica de La Raza —Oakland, CA
- $42.79 - $58.27 an hour
- Call employer
- Urgent Care
- Mid-level
- Ob/Gyn
- Loan repayment program
- Flexible schedule
Quick Apply
Oakland Tech SBHC- Health Educator I/II
La Clinica de La Raza —Oakland, CA
- $27.08 - $39.62 an hour
- Weekends as needed
- 2 years
- Communication skills
- Entry level
Quick Apply
4d
Clinical Office Assistant (Temporary Full Time)
La Clinica de La Raza —Concord, CA
- $23.04 an hour
- Temporary
- 1 year
- Communication skills
- Entry level
Quick Apply
12d
Clinical Office Assistant (On- call)
La Clinica de La Raza —Union City, CA
- $23.04 an hour
- On call
- 1 year
- Communication skills
- Entry level
Quick Apply

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Human Service Specialist

La Clinica de La Raza -
Oakland, CA

Quick Apply

Job Details

Full-time
$24.92 - $32.70 an hour
8 days ago

Qualifications

1 year
Communication skills
Entry level

Full Job Description

Who we are: La Clínica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a health-home for the many that have been denied access to care. As health care activists, we are dedicated to ensuring that individuals who do not have healthcare coverage receive the same quality healthcare as those who do. From our genesis as a community health center in 1971, we understood that we cannot heal our communities without also addressing the economic and social factors that affect health. Many times, this requires that we go outside and provide services in other settings that link individuals to our health center for preventive and primary care. Over 90,000 individuals come to La Clínica because it is a welcoming place that addresses the whole person, coordinating and connecting them to a broad network of services to improve and maintain their health and well-being. While we are still known for our activism and spirit of social justice, we are also proud to have grown into a sophisticated provider of primary health care services with 35 sites across Alameda, Contra Costa and Solano counties.

Exceptional frontline service: We are looking for Human Service Specialists (HSS) who are inspired to deliver a first-rate experience to our most valued stakeholders: our patients. As some of the first people to encounter our patients, Human Service Specialists are entrusted with welcoming them and ensuring that the visit is memorable and hassle-free.

Human Service Specialists take pride and ownership of patient interaction and do this by assisting individuals and families to enroll in or maintain health coverage. They are valuable resources to our patients as they help determine initial and on-going eligibility for programs such as Medi-Cal, Healthy Families, F-Pact, pre-natal programs and other assistance programs. The ideal candidate has a passion for service. To be successful, you need to enjoy interacting with people from diverse backgrounds, to feel energized by a fast-paced clinic environment, and remain calm under pressure. Human Service Specialists should have a track record of impeccable attendance, good performance and serving others while being friendly and helpful in seeking ways to support other colleagues.

Major Areas of Responsibility include but are not limited to:

Customer Service

Greet visitors, ascertain purpose of visit, and register patients in the appropriate electronic system
Determine source of payment by verifying program eligibility in government or insurance plans
Hear and resolve patient complaints or escalate appropriately
Participate in problem-solving to assure targets for revenue and customer satisfaction are met
Answer telephone inquiries and provide information or route incoming telephone calls to the appropriate person or department

General Office Duties

Perform general office duties such as sorting mail, filing and photocopying
Receive and route messages or documents, such as laboratory results, to appropriate staff
Retrieve and enter data into medical records system
Assist patients in completing forms
Operate standard office equipment including computer, calculator, fax and copy machines
Screen and monitor requests, completing or routing as assigned
Inventory stock, order, and verify receipt of medical, lab, or office supplies or equipment
Perform record keeping duties as required

Commitment to Quality

Contribute to a welcoming clinical space and healthy work environment through proactive relationship building, direct communication, and practicing sound judgment
Communicate and work effectively with all members of the care team to best serve patients
Participate fully in huddles, staff meetings, team building activities and assigned development opportunities
Adherence to La Clínica’s ethical and professional standards, including policies and procedures
Complete required trainings and policy acknowledgements in timeframes granted
Perform other related duties as required

Minimum Job Requirements

Knowledge

Knowledge of basic medical/dental terminology and office procedures and processes
Effective approaches to customer service delivery
Modern medical office and computer systems and applications, especially MS Word, Outlook
Knowledge of Electronic Health Records and Electronic Practice Management systems preferred
Knowledge of general practice and procedures of bookkeeping, accounting, auditing, and computer systems

Abilities

Demonstrated good judgment in identifying effective solutions or approaches to customer service related problems
Ability to maintain strict confidentiality regarding patient information
Clear and effective written and verbal communication skills in English
Ability to follow oral and written instructions
Bilingual in English and Spanish preferred (or Specify Language)
Ability to perform arithmetic calculations

Minimum typing speed of 25-30 wpm
Self-motivated and able to work independently as well as collectively to complete daily tasks
Ability to perform detailed administrative work methodically with speed and accuracy
Demonstrate flexibility and ability to accept changes gracefully
Ability to work professionally and collaboratively in team environment
Ability to work across cultures and demonstrate support of diversity, equity and inclusion.
Ability to participate with other staff in Saturday and evening rotation

Other Certifications and Experience

High school diploma/equivalent
One year of experience in a clinical or similar professional office setting
Meet all health clearances required for healthcare settings
Experience with public medical assistance programs (Medi-Cal, Disability, etc.) including eligibility criteria; or credit and collection work for medical assistance through personal interview
Certification in Application Assistance (CAA) preferred

Quick Apply

Refine Your Search

la clinica de la raza jobs in oakland, ca

Human Service Specialist

Clinical Office Assistant (On call)

Volunteer at La Clinica Dental Children's Hospital Oakland

Clinical Office Assistant

Patient Navigator I/II

Clinical Office Assistant (Temporary F/T)

Integrated Behavioral Health Clinician I/II (.80 FTE)

Davis Pediatric Volunteer

Billing Specialist I (.20 FTE)

Clinical Office Assistant (On-call)

Behavioral Health Clinician I/II

Clinic Manager I

Clinical Office Assistant (Temporary Full- Time)

Shadow

Shadowing- 95th Medical

Clinic Supervisor

Lead RN

Oakland Tech SBHC- Health Educator I/II

Clinical Office Assistant (Temporary Full Time)

Clinical Office Assistant (On- call)

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