About Cardea Health:
Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations.
Misson Statement:
Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. Compassionate care for vulnerable populations.
Workplace Culture:
Cardea is dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We value unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.
Our Cardea CARE(S) Values include:
Compassion
Big heart, steady presence
Accountability
We own it: the work, the follow-through, the impact.
Respect
We assume good intent and keep it real
Engagement
We lean in and figure it out together.
Support
We’ve got each other across roles, teams, and sites.
These values guide how we care for residents, collaborate with colleagues, and represent Cardea Health in the community.
Primary Work Location:
This position supports multiple Cardea Health Interim Housing Programs and requires regular travel between assigned locations.
Cardea's interim housing programs provide temporary housing, stabilization services, clinical support, care coordination, case management, and connections to permanent housing opportunities for individuals experiencing homelessness.
Employees in these roles should expect frequent collaboration with residents, healthcare providers, social service agencies, community partners, and multidisciplinary teams.
Job Summary:
The Senior Maintenance Technician serves as the department's lead field technician and provides advanced maintenance expertise across Cardea Health facilities. Working closely with the Facilities Manager, this position performs complex repairs, leads maintenance projects, assists with departmental coordination, and helps ensure consistent quality, safety, and operational standards across sites.
The Senior Maintenance Technician serves as a technical resource and mentor for Maintenance Technicians and Maintenance Associates, providing coaching, guidance, and hands-on training while helping to maintain safe, functional, and welcoming environments for residents, staff, and visitors.
Essential Duties and Responsibilities:
Perform advanced maintenance and repair work involving electrical, plumbing, HVAC, carpentry, drywall, painting, and other building systems within scope of training and qualifications.
Diagnose and troubleshoot complex facility, equipment, and building system issues.
Lead complex maintenance projects, renovations, and repair assignments from planning through completion.
Provide day-to-day guidance, training, and mentorship to Maintenance Associates and Facilities Technicians.
Assist with assigning, prioritizing, and coordinating maintenance work orders and daily tasks.
Review completed work to ensure quality standards, code compliance, and safe work practices.
Coordinate and monitor outside contractors, vendors, and service providers performing work on Cardea Health properties.
Assist the Facilities Manager with preventative maintenance planning and execution.
Complete, review, and maintain accurate work order documentation within the MaintainX maintenance management system.
Support inventory management of tools, equipment, supplies, and replacement parts.
Conduct inspections of buildings, grounds, equipment, vehicles, and systems to identify maintenance needs.
Respond to urgent and emergency maintenance situations, including occasional after-hours needs.
Promote and model safe work practices and ensure proper use of personal protective equipment (PPE).
Assist with department process improvements, workflow development, and operational efficiency initiatives.
Travel between Cardea Health locations to support maintenance operations and special projects.
Collaborate with program staff and leadership to minimize operational disruptions and maintain resident safety.
Perform other duties as assigned.
Minimum Qualifications:
Minimum seven (7) years of facilities, building, property, healthcare, hospitality, commercial, or related maintenance experience.
Valid California Driver License with an acceptable driving record.
Reliable personal vehicle available for travel between Cardea Health locations.
Current automobile insurance.
Advanced knowledge of building systems, maintenance practices, and repair techniques.
Demonstrated experience troubleshooting electrical, plumbing, HVAC, carpentry, drywall, and general facility issues.
Experience providing leadership, mentorship, training, or work direction to maintenance staff.
Strong problem-solving, critical thinking, and diagnostic skills.
Excellent organizational, communication, and time-management abilities.
Ability to work independently while managing multiple priorities across locations.
Preferred Qualifications:
OSHA safety certification.
HVAC, electrical, plumbing, or building maintenance certifications.
Contractor's License.
Experience using computerized maintenance management systems (CMMS), including MaintainX.
Experience working in supportive housing, healthcare, hospitality, shelter, or residential environments.
Experience serving vulnerable or marginalized populations.
Physical Requirements:
This position requires significant mobility and regular presence within program environments.
Essential physical activities may include:
Frequent standing and walking throughout housing sites.
Responding to program or participant needs in various environments.
Navigating stairways, hallways, outdoor spaces, and community settings.
Assisting with program operations, room preparation, supply movement, or emergency response activities.
Frequent bending, stooping, reaching, and crouching.
Ability to lift, carry, push, or pull up to 50 pounds with or without reasonable accommodation.
Work Environment:
Cardea Health program locations operate within supportive housing, interim housing, medical respite, and community-based environments serving individuals experiencing homelessness and other vulnerable populations.
Employees may interact with individuals experiencing:
Cardea Health is committed to trauma-informed, person-centered, and harm-reduction-oriented service delivery. Employees are expected to interact with residents, visitors, community partners, and colleagues in a professional, respectful, and compassionate manner. Given the population we serve, employees may interact with or provide services to individuals who may have co-occurring medical, behavioral health or substance use conditions.
Benefits:
We offer access to competitive and comprehensive healthcare benefits such as: Medical, dental, vision, EAP, life insurance, long-term disability, HSA or FSA, Dependent Care FSA, voluntary benefits, paid sick leave, paid vacation time, birthday time off, and 401(k) with up to 3.5% employer match.
Benefit eligibility varies based on employment status, scheduled hours, and plan requirements. Full-time employees are generally eligible for employer-sponsored benefit contributions. Eligible part-time employees may participate in available benefit programs subject to plan terms. Per diem employees are generally not eligible for employer-sponsored benefits except as required by applicable federal, state, or local law or as otherwise provided under applicable benefit plans.
Screening Requirements:
Criminal background screening, national criminal records search, healthcare sanctions screening, employment verification, education verification, license verification, MVR (where applicable), and reference checks may be required during screening.
Fair Chance Hiring Statement:
Qualified applicants with arrest and conviction records will be considered for employment in accordance with applicable federal, state, and local laws. A background check may be required following a conditional offer of employment. Please do not let this requirement discourage you from applying. We encourage candidates from all backgrounds and experiences to apply and will evaluate applicants fairly and individually.
Encouragement to Apply:
We recognize that no candidate meets every qualification. If you are excited about this role, we encourage you to apply even if your experience does not perfectly match every requirement.
Cardea Health is an Equal Opportunity Employer:
Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.
This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.
