Top 197 Call center representative Jobs in Oakland, Nj

Bilingual Call Center Representative
TemPositions Group of Companies —New York, NY
- $25 - $32 an hour
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Representative Call Center Telecom
St. Joseph's Health —Woodland Park, NJ
- $15.92 - $24.66 an hour
- Full-time
- Remote
- No experience needed
- High school diploma or GED
- Children
- 403(b) matching
- Paid holidays
3d
Patient Access Rep I
University HealthCare Alliance —Newark, NJ
- $25.03 - $31.92 an hour
- Full-time
- Remote
- Basic math
- HIPAA
- No experience needed
Customer Service Representative / Call Center / Client Support
ADP —Florham Park, NJ
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Customer Care Representative
Flavor & Fragrance —Mahwah, NJ
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Call Center Representative
New York Psychotherapy and Counseling Center —Bronx, NY
- $20 - $21 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Medical office experience
- 403(b) matching
- Paid holidays
Quick Apply
4d
Implementation Specialist I / Client Onboarding
ADP —Florham Park, NJ
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- Entry level
- Wellness program
- Disability insurance
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
Quick Apply
9d
Customer Service Rep - Mortgage Services
Valley National Bank —Wayne, NJ
- $17.74 - $29.57 an hour
- Word processing
- Computer literacy
- Basic math
Quick Apply
Call Center Representative
Benecard Services Inc. —Clifton, NJ
- $39,000 - $41,000 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Contact Center Agent I
VNS Health —Manhattan, NY
- $17.49 - $21.80 an hour
- Per diem
- Remote
- English
- High school diploma or GED
- Bachelor's degree
Customer Support Coordinator
Culinary Depot —Ramsey, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
10d
Client Support Specialist
ADP —Parsippany-Troy Hills, NJ
- $17.02 - $30.14 an hour
- Overtime
- Spanish
- Military
- Writing skills
- Wellness program
- Disability insurance
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Call Center Agent - English (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Bilingual
- Computer literacy
- Mid-level
Quick Apply
8d
Customer Service Patient Representative - Outbound
MLM Hearing, LLC. —Parsippany-Troy Hills, NJ
- $17 - $24 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organizational skills
- Flexible schedule
Quick Apply
4d
Dispatch Support / Scheduler Assistant
HireNow Staffing —Union, NJ
- $23 an hour
- Full-time
- Hybrid work
- No experience needed
- Mid-level
- Administrative experience
Quick Apply
Inspection Support Rep II
Münchener Rückversicherungs-Gesellschaft —Wayne, NJ
- Hybrid work
- Writing skills
- Mid-level
- Office
- Free parking
- AD&D insurance
14h
NJ Personal Lines Insurance Customer Service Rep
David M Hundertmark Agency Inc —Pompton Lakes, NJ
- $40,000 - $56,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
Quick Apply
Inside Sales Representative (Cold Calling & Business Development)
Mainline Environmental —Mine Hill, NJ
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
8d

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Bilingual Call Center Representative

TemPositions Group of Companies -
New York, NY

Quick Apply

Job Details

Full-time
$25 - $32 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Employee discount
Prescription drug insurance

Qualifications

Spanish
English
High school diploma or GED
Client database systems
Typing
CRM system proficiency
Phone call management

Full Job Description

Description

TemPositions is supporting a high-volume government services account and seeking experienced, fully bilingual English/Spanish Call Center Representatives to serve as the first point of contact for NYC residents. In this role, you will handle a high volume of inbound citizen inquiries related to housing, public works, and transportation — with accuracy, composure, and efficiency. This is a demanding role requiring strong call center experience, CRM proficiency, and genuine fluency in both languages.

Position Details

Location: Fully Remote — Must currently live or have previously lived in New York City

Schedule: 40 hours/week. Weekend availability required. Days off fall between Tuesday and Thursday.

Shifts: Day or evening shifts available. Limited potential for overnight coverage (hours TBD).

Training: 3 weeks of paid training followed by a 4-week nesting period.

Start Date: TBD — Expected to move quickly with limited lead time.

Key Responsibilities

Handle a high volume of inbound calls from NYC residents requesting city services, information, or issue resolution.
Log and route service requests accurately into the client CRM and case management systems.
Identify resident needs using active listening and targeted probing questions to deliver accurate, efficient solutions.
Escalate urgent, sensitive, or complex inquiries to the appropriate agency or supervisor.
Meet performance metrics including Average Handle Time (AHT) and First Call Resolution (FCR).
Document all interactions thoroughly in the system immediately following each call.
Maintain composure and professionalism when handling frustrated or distressed callers.

Common Citizen Inquiries

Housing: Apartment maintenance, heat, or hot water complaints.
Vehicles & Parking: Towed vehicles, illegal parking, parking tickets, and camera violations.
City Services: Service request status updates and general directory assistance.
Community Issues: Neighbor noise complaints and worker feedback.

Minimum Qualifications

Language: Fully bilingual in English and Spanish — professional-level fluency required. Bilingual certification or formal testing preferred.
Experience: Minimum 3 years of call center experience, with demonstrated high-volume inbound experience (75+ calls/day preferred).
CRM: Proficiency in a CRM system is required (Microsoft Dynamics, Salesforce, Oracle, SAP, or equivalent). Candidates without CRM experience will not be considered.
Tech Skills: Ability to navigate multiple systems simultaneously. Typing speed of 50+ WPM required.
Remote Work: Reliable internet connection, quiet dedicated workspace, and prior remote call center or customer service experience required.
Education: High School Diploma or equivalent.
Residency: Must currently live or have previously lived in New York City.

Company Overview:

This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related positions. To learn more about employment opportunities, visit our website at www.tempositions.com.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Benefits:

We value the work our employees do and are committed to offering competitive pay along with access to benefits designed to support your health, financial well-being, and everyday life. Benefit availability varies based on assignment type, schedule, length of employment, and plan eligibility requirements.

Benefits available to eligible employees include health plan coverage, comprehensive medical options, group-rate dental and vision plans, prescription drug coverage, short-term disability, and a 401(k) plan. Employees can also access additional support and savings programs, including an Employee Assistance Program, childcare assistance, the Perks at Work employee discount program, paid holidays, and longevity pay bonuses.

Together, these offerings are designed to provide meaningful support while you build experience, earn income, and take on opportunities that fit your goals.

Quick Apply

Refine Your Search

call center representative jobs in oakland, nj

Bilingual Call Center Representative

Representative Call Center Telecom

Patient Access Rep I

Customer Service Representative / Call Center / Client Support

Customer Care Representative

Call Center Representative

Implementation Specialist I / Client Onboarding

Customer Service Specialist I #Full Time #Remote

Customer Service Rep - Mortgage Services

Call Center Representative

Contact Center Agent I

Customer Support Coordinator

Client Support Specialist

Call Center Representative - English & Spanish (Remote)

Call Center Agent - English (Remote)

Customer Service Patient Representative - Outbound

Dispatch Support / Scheduler Assistant

Inspection Support Rep II

NJ Personal Lines Insurance Customer Service Rep

Inside Sales Representative (Cold Calling & Business Development)

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