Top 950 Customer care manager Jobs in Oakland Nj

Customer Service Manager, Airport Customer Experience
American Airlines —Newark, NJ
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
4h
Customer Success Manager
FreshlyDried —Harrison, NJ
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Communication skills
- Employee discount
Quick Apply
Customer Success & Solutions Manager
SGS —Fairfield, NJ
- $95,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Product management
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Manager, Customer Experience
Phillip Jeffries —Fairfield, NJ
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Leadership
- Paid holidays
- Health insurance
Quick Apply
3d
Manager, Customer Journey
Avis Budget Group —Parsippany-Troy Hills, NJ
- $150,000 - $175,000 a year
- Full-time
- 5 years
- Analysis skills
- Senior level
- Disability insurance
- Dental insurance
Quick Apply
13d
Customer Success Manager
Wallenius Wilhelmsen —Parsippany-Troy Hills, NJ
- $120,000 - $145,000 a year
- 5 years
- Engineering
- Office
- Disability insurance
- Health insurance
Customer Service Manager, Airport Customer Operations
American Airlines —New York, NY
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6d
Customer Supply Chain Manager, CVS
Opella Healthcare Group —Morristown, NJ
- $115,000 - $160,000 a year
- Full-time
- Remote
- 7 years
- Bachelor of Science
- Mentoring
13d
Customer Service Manager
Hobby Lobby —Paramus, NJ
- $20.15 - $21.15 an hour
- Full-time
- Computer literacy
- Team management
- Computer skills
- Paid holidays
- Disability insurance
Customer Service Manager
LEW Environmental Services, LLC —Mine Hill, NJ
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Tax Manager or Director - Private Client Services
PKF O'Connor Davies —Woodcliff Lake, NJ
- $100,000 - $150,000 a year
- Hybrid work
- 7 years
- Management
- CPA
- Profit sharing
- Health savings account
Quick Apply
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —New York, NY
- Full-time
- Mid-level
- Office
- Finance
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
TeleCloud —Morristown, NJ
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Dental insurance
12d
Associate Customer Experience Manager (Bilingual- Mandarin)
FOTILE AMERICA LLC —Parsippany-Troy Hills, NJ
- From $70,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
Client Care Coordinator
Holisticare —Monsey, NY
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Spanish
- Bachelor of Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Relationship Manager - Millburn, NJ
Charles Schwab —Millburn, NJ
- $32.79 - $67.07 an hour
- Mid-level
- Office
- Supervising experience
- Paid parental leave
- Employee stock purchase plan
Client Manager
Mission Staffing —New York, NY
- $66,291.41 - $79,834.82 a year
- Full-time
- Mid-level
- Office
- Business development
- Employee assistance program
Quick Apply
Manager, Client Services
Valley National Bank —New York, NY
- $73,700 - $125,800 a year
- 5 years
- Office
- High school diploma or GED
Quick Apply
Client Care Coordinator - DHS WPR LMSW
Praxis Housing Initiatives —New York, NY
- $68,500 a year
- Full-time
- Bilingual
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Market Risk Manager, Futures
Macquarie Group Limited —New York, NY
- $181,000 - $225,000 a year
- Full-time
- 5 years
- Office
- Finance
- Paid parental leave
- Health savings account

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Customer Service Manager, Airport Customer Experience

American Airlines -
Newark, NJ

Apply Now

Job Details

$51,000 - $86,500 a year
4 hours ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Benefits from day one
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
The pay range for this role is $51,000 to $86,500, taking into account the qualifications and experience of the selected candidate.

What you'll do

Drives operational excellence
Creates an environment that cares for our frontline team members and celebrates the team successes
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Promotes an environment of mutual respect and trust between frontline team members
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications

Skills, Licenses & Certifications

Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Strong decision making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Applicable valid driver’s license as required by local authorities, if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

customer care manager jobs in oakland nj

Customer Service Manager, Airport Customer Experience

Customer Success Manager

Customer Success & Solutions Manager

Senior Manager, Customer Experience

Manager, Customer Journey

Customer Success Manager

Customer Service Manager, Airport Customer Operations

Customer Supply Chain Manager, CVS

Customer Service Manager

Customer Service Manager

Tax Manager or Director - Private Client Services

Registered Client Administrative Manager

Customer Success Manager

Associate Customer Experience Manager (Bilingual- Mandarin)

Client Care Coordinator

Client Relationship Manager - Millburn, NJ

Client Manager

Manager, Client Services

Client Care Coordinator - DHS WPR LMSW

Client Market Risk Manager, Futures

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Intro

Why you'll love this job

What you'll do

All you'll need for success

What you'll get

Feel free to be yourself at American

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