Top 177 Patient representative Jobs in Oakland Park, Fl

Customer Service Representative
HALLANDALE PHARMACY —Fort Lauderdale, FL
- $18 - $20 an hour
- Full-time
- Bilingual
- Background check
- Sales
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative – Warm Inbound Patient Inquiries
Gentle Dental Group —Coral Springs, FL
- $15 - $18 an hour
- Part-time
- Background check
- In-person
- Communication skills
- Professional development assistance
- Flexible schedule
Quick Apply
Patient Service Representative
American Vision Group Your Eye Specialists —Plantation, FL
- From $16 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
3d
Patient (Member) Success Specialist
PeopleOne Health —Deerfield Beach, FL
- $48,637 - $66,875 a year
- Full-time
- Remote
- High school diploma or GED
- Travel
- In-person
Quick Apply
22h
Patient Access Representative 1 (On-Site) Ft Lauderdale (H) - Ft Lauderdale
University of Miami —Fort Lauderdale, FL
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Patient Engagement Representative
Pediatric Associates —Plantation, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
Patient Registration Representative
University of Miami —Plantation, FL
- Full-time
- Computer literacy
- High school diploma or GED
- Math
- Health insurance
- Dental insurance
Patient Representative Part-Time
MD Now —Plantation, FL
- Part-time
- Urgent Care
- Travel
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
1d
Dental Patient Access Representative
Broward Community —Pompano Beach, FL
- Full-time
- Background check
- Dental office
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
14d
HEALTH INFORMATION MGMT CLERK
Broward Community —Lauderhill, FL
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
Patient Access Rep - Outpt. Reg. - Per Diem
Holy Cross Hospital —Fort Lauderdale, FL
- Part-time
- High school diploma or GED
- Organizational skills
- Associate's degree
5h
Patient Liaison
Prenuvo —Boca Raton, FL
- $20 - $25 an hour
- Weekends as needed
- Background check
- Clinic
- US work authorization
- Commuter assistance
- Health insurance
Quick Apply
1d
Patient Access Representative
Broward Community —Hollywood, FL
- Full-time
- Background check
- Computer literacy
- Basic math
- Paid holidays
- Dental insurance
Quick Apply
6d
Patient Access Representative/Scheduler
3t Radiology & Research —Coconut Creek, FL
- $18 - $20 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Patient Access - Online Scheduling Representative
Elevate ENT Partners —Miami Lakes, FL
- Remote
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
8h
Patient Representative Coordinator
GUIDEWELL SANITAS I LLC —Lauderhill, FL
- Weekends as needed
- Spanish
- Computer literacy
- English
Quick Apply
Patient Representative Call Center
Mount Sinai Medical Center - Florida —Miami, FL
- Full-time
- Hybrid work
- Spanish
- Hospital
- English
- Wellness program
- Disability insurance
Quick Apply
6d
Patient Representative- BHMC- ER- FT- Nights- #32258
Broward Health —Fort Lauderdale, FL
- Full-time
- Military encouraged
- ER
- Entry level
Patient Access Representative 2 (On-Site) - Deerfield Beach, FL
University of Miami —Deerfield Beach, FL
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
13d
Patient Representative Coordinator
Sanitas Medical Center —Plantation, FL
- Weekends as needed
- Spanish
- Computer literacy
- English
Quick Apply

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Customer Service Representative

HALLANDALE PHARMACY
Fort Lauderdale, FL

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Bilingual
Customer service
Pharmacy Technician License
High school diploma or GED
Continuous improvement
Client services

Full Job Description

Job Summary
The Customer Service Representative (CSR) plays a pivotal role in ensuring an exceptional patient experience within a large compound pharmacy setting. This position involves interacting with patients, healthcare providers, and internal teams to address inquiries, process orders, and provide accurate information about custom-compounded medications and services. The CSR will demonstrate professionalism, empathy, and a strong understanding of pharmacy operations. This position reports to the Customer Service Manager and is responsible for the following but not limited to:

Responsibilities

Customer Interaction:

Answer incoming calls and emails from patients, healthcare providers, and caregivers.
Provide accurate and clear information regarding compounded medications, services, and prescription processing.
Resolve customer concerns promptly and professionally, escalating issues to supervisors when necessary.

Prescription Coordination:

Assist with the intake and processing of prescription orders, ensuring all required information is accurate and complete.
Verify patient information, insurance details, and prescription validity in compliance with regulations.

Order Management:

Track and monitor the status of prescriptions and deliveries, ensuring timely updates are provided to customers.
Coordinate with pharmacists and technicians to ensure accurate preparation and delivery of medications.

Regulatory Compliance:

Maintain patient confidentiality in adherence to HIPAA regulations and company policies.
Stay informed about pharmacy and compounding industry regulations to ensure accurate communication.

Problem Solving:

Address billing, insurance, or payment issues with professionalism and discretion.
Provide solutions for medication-related concerns, such as delays or substitutions, in collaboration with pharmacists.

Documentation & Reporting:

Maintain accurate records of customer interactions, inquiries, and resolutions using the pharmacy’s CRM or database system.
Generate reports on customer service metrics and feedback to support continuous improvement initiatives.

Skills

Proven experience in customer service or client services, preferably in a call center environment.
Strong verbal and written communication skills, with the ability to convey information clearly.
Bilingual abilities are a plus, enhancing communication with diverse clientele.
Proficient in analyzing customer needs and providing effective solutions.
Familiarity with sales techniques and strategies is advantageous.
Ability to type efficiently for data entry tasks while maintaining attention to detail.
A positive attitude and a commitment to delivering excellent customer experiences.

Education & EXPERIENCE :

High school diploma or equivalent required; an Associate’s or Bachelor’s degree is preferred but not required.
A minimum of 2 years’ experience leading others within a Data Entry role or related experience.
Must possess an active, Pharmacy Technician (Florida) license.

Physical Requirements:

Prolonged periods of sitting at desk and working on computer.
Prolonged periods of sitting, computer use, and phone communication.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Ability to Commute:

Fort Lauderdale, FL 33312 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in oakland park, fl

Customer Service Representative

Customer Service Representative – Warm Inbound Patient Inquiries

Patient Service Representative

Patient (Member) Success Specialist

Patient Access Representative 1 (On-Site) Ft Lauderdale (H) - Ft Lauderdale

Patient Engagement Representative

Patient Registration Representative

Patient Representative Part-Time

Dental Patient Access Representative

HEALTH INFORMATION MGMT CLERK

Patient Access Rep - Outpt. Reg. - Per Diem

Patient Liaison

Patient Access Representative

Patient Access Representative/Scheduler

Patient Access - Online Scheduling Representative

Patient Representative Coordinator

Patient Representative Call Center

Patient Representative- BHMC- ER- FT- Nights- #32258

Patient Access Representative 2 (On-Site) - Deerfield Beach, FL

Patient Representative Coordinator

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