Top 1791 Customer care manager ii ocala, fl Jobs in Ocala, Fl

Customer Care Manager II - Ocala, FL
Pulte Home Company, LLC —Ocala, FL
- Full-time
- Construction site
- Computer literacy
- Mid-level
Area Manager II - Ocala, FL
Amazon.com Services LLC —Ocala, FL
- $70,000 - $90,900 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Master Licensed Electrician (Florida)
Commercial Industrial Corp —Ocala, FL
- $73,000 - $94,000 a year
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Physician Assistant
StatMed Urgent Care —Ocala, FL
- $65 - $70 an hour
- Full-time
- BLS Certification
- Urgent Care
- Mid-level
Quick Apply
Test Engineer - Fluids | New Glenn (Mid to Senior | D and 3rd Shift)
Blue Origin —Florida
- Background check
- Management
- Schematics
- Paid parental leave
- Paid holidays
Advanced Practice Registered Nurse
Central Florida Heart Center —Ocala, FL
- Full-time
- Private practice
- Hospital
- Inpatient
- Health insurance
- Dental insurance
Quick Apply
Vice President, Legal & Compliance
BrightShore Mortgage, Inc. —Ocala, FL
- Full-time
- Background check
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
FedEx CDL-A Team Driver - $1800 to $2600 weekly
ARC Logistics —Ocala, FL
- $1,800 - $2,600 a week
- Full-time
- Background check
- Dedicated
- No touch freight
- Health insurance
- Dental insurance
Quick Apply
Infusion Nurse Practitioner - Part Time
Infuse One —Ocala, FL
- $40 - $50 an hour
- Part-time
- Spanish
- Nursing
- RN License
- Paid time off
- Flexible schedule
Quick Apply
Clinic Manager PT-Physical Therapist -Full-Time-Outpatient Clinic-Ocala, FL $10K Sign-On Bonus
CORA Physical Therapy —Ocala, FL
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Disability insurance
Quick Apply
Apartment Maintenance Technician
Carlton Arms of Ocala —Ocala, FL
- $28 - $31 an hour
- Weekends as needed
- Clean driving record
- Inventory management
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Physical Therapist $10,000 Sign on Bonus
Lady Lake Specialty Care Center —Lady Lake, FL
- $79,040 a year
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- Rehabilitation center
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant / Scribe
Arbor Medical Group —The Villages, FL
- $16 - $18 an hour
- Full-time
- Vital signs
- Internal Medicine
- Research
Quick Apply
11d
Construction Tradesman
Insite Building Services, LLC —Ocala, FL
- $20 - $27 an hour
- Full-time
- Carpentry
- Background check
- Construction site
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Tech
Jackrabbit AC —Ocala, FL
- $80,000 - $120,000 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
11h
Business Development Manager, Infrastructure Division
Brick City Metals —Ocala, FL
- $100,000 a year
- Full-time
- Construction site
- 5 years
- Residential
- Paid holidays
- Health insurance
Quick Apply
CDL-A Team Driver | FedEx Ground | $100K/Year
Way Routes Inc —Ocala, FL
- From $0.80 per mile
- Full-time
- Clean driving record
- No touch freight
- CDL A
- Paid holidays
- Health insurance
Quick Apply
7d
COTA Inpatient
Strive Rehab —Ocala, FL
- $25 - $35 an hour
- Full-time
- CPR Certification
- Hospital
- BLS Certification
- Continuing education credits
- Health savings account
Quick Apply
Physical Therapist Assistant - Multi Sites- Mileage Reimbursement $5K Sign-on Bonus Outpatient Clinic, The Villages, FL
CORA Physical Therapy —The Villages, FL
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Mileage reimbursement
Quick Apply
General Dentist - Lady Lake, Florida
Dental Care at Hammock Oaks —Lady Lake, FL
- Full-time
- Dental office
- Doctoral degree
- Current TB test
- Health insurance
- Paid time off
Quick Apply
10d

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customer care manager ii ocala, fl jobs near ocala, fl

Customer Care Manager II - Ocala, FL

Pulte Home Company, LLC -
Ocala, FL

Apply Now

Job Details

Full-time

Qualifications

Cost management
Customer follow-ups
Computer operation
Customer communication
Defect resolution root cause analysis
Outdoor work experience
Defect analysis
Construction warranty administration
In-person customer service
Cost control
High school diploma or GED
Driver's License
Driving
Conflict management
Warranty issues management
Computer skills
Failure analysis

Full Job Description

Build a Career That Builds Your Future — with PulteGroup!

Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place.

As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.

For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact

Primary Job Responsibilities

Conduct in-person homeowner assessments on an as-needed basis:
- Determine if a corrective work order is needed
- Lead root-cause analysis
Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator.
Manage trades to completion of service requests to customers’ satisfaction.
Perform minor service-related tasks (e.g., adjustments, repairs), as requested.
Establish and maintain positive customer relationships.
Responsible for the build quality confirmation of the home before delivery to the customer.
Determine trade accountability for back charges and field purchase orders (FPOs).
Authorize payment for work performed up to approval limits.
Follow applicable legal protocol and process necessary workflow.
Responsible for customer satisfaction metrics related to customers serviced.
Drive repeat and referral business by improving customer loyalty through managing feedback and survey responses.
Other duties as assigned.

Management Responsibilities

Not applicable

Scope

Decision Impact: Division
Department Responsibility: Single
Budgetary Responsibility: No
Direct Reports: No
Indirect Reports: No
Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects. Must be able to climb ladders, scaffolding, and other means to reach and observe all areas of the building. Ability to work in various weather conditions – heat, rain, cold, etc.

Required Education/Experience

Minimum High School Diploma or equivalent
Bachelor’s Degree preferred
Minimum of 1-2 years of customer service, warranty experience, or equivalent preferred

Required Licensing, Registration and/or Certifications

Valid driver’s license as driving is an essential function of this position

Required Skills/Knowledge

Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types
Committed to delivering high-quality service and diligent follow-up
Basic construction skills and knowledge
Excellent communication and listening skills
Analytical ability necessary to perform root cause analysis
Ability to manage warranty/customer service processes
Basic computer literacy
Skilled in conflict resolution to address customer concerns effectively
Knowledge of cost management principles and practices

Additional Information

This is a professional customer facing role. Team members will follow division specific dress code requirements

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

This Organization Participates in e-Verify

Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.

California Privacy Policy

Apply Now

Refine Your Search

customer care manager ii ocala, fl jobs in ocala, fl

Customer Care Manager II - Ocala, FL

Area Manager II - Ocala, FL

Master Licensed Electrician (Florida)

Physician Assistant

Test Engineer - Fluids | New Glenn (Mid to Senior | D and 3rd Shift)

Advanced Practice Registered Nurse

Vice President, Legal & Compliance

FedEx CDL-A Team Driver - $1800 to $2600 weekly

Infusion Nurse Practitioner - Part Time

Clinic Manager PT-Physical Therapist -Full-Time-Outpatient Clinic-Ocala, FL $10K Sign-On Bonus

Apartment Maintenance Technician

Physical Therapist $10,000 Sign on Bonus

Medical Assistant / Scribe

Construction Tradesman

HVAC Service Tech

Business Development Manager, Infrastructure Division

CDL-A Team Driver | FedEx Ground | $100K/Year

COTA Inpatient

Physical Therapist Assistant - Multi Sites- Mileage Reimbursement $5K Sign-on Bonus Outpatient Clinic, The Villages, FL

General Dentist - Lady Lake, Florida

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This Organization Participates in e-Verify

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