Top 77 Customer care representative Jobs in Ocala, Fl

Customer Service Representative
Ingersoll Rand —Ocala, FL
- Full-time
- Marketing
- Mid-level
- Finance
- Health insurance
- Dental insurance
3d
Customer Service Representative
LIBERTY COMPANY INSURANCE BROKERS LLC —Ocala, FL
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Staff Assistant
The Orthopaedic Institute —Ocala, FL
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
Quick Apply
Front Desk / Medical Assistant / Receptionist for Urgent Care
American Urgent Care And Walk In Cl —Wildwood, FL
- $20 - $25 an hour
- Full-time
- Urgent Care
- English
- Communication skills
- 401(k) matching
Quick Apply
Retail Merchandise Associate
HomeGoods —Ocala, FL
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
4d
Pharmaceutical Sales Rep
Immune Biopharma —Ocala, FL
- $87,440 - $117,240 a year
- Full-time
- Communication skills
- Marketing
- Entry level
Quick Apply
Pharma Account Detail Rep
Access Pharmaceutical —Ocala, FL
- Call employer
- Fair chance
- Communication skills
- Entry level
Medical Orthopedic Rep
Crown Medical, Inc. —Ocala, FL
- $91,235 - $122,486 a year
- Full-time
- Driver's License
- Organizational skills
- Communication skills
Quick Apply
Inside Sales Representative
Dexter —Ocala, FL
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- 2 years
- Profit sharing
- Health savings account
Quick Apply
Sales Representative
Admiral Furniture —Ocala, FL
- Full-time
- Clean driving record
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
HVAC Internal Sales Representative
Coast to Coast Heating & Air LLC —Ocala, FL
- $52,000 - $150,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
7d
Outside Sales Representative
UniFirst —Florida
- Full-time
- Clean driving record
- Driver's License
- Driving
- Fuel card
- Paid holidays
23h
Patient Service Representative @ Advanced Dental Care of Ocala
Dental Care Alliance —Ocala, FL
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
8d
Counter Sales Representative
Tropic Supply Inc —Ocala, FL
- Full-time
- Warehouse
- Ability to lift 75 pounds
- Entry level
- Disability insurance
- Health insurance
Quick Apply
8d
RECEPTIONIST
The Orthopaedic Institute —The Villages, FL
- Full-time
- OSHA
- Writing skills
- HIPAA
Quick Apply
2d
Customer Service Representative
Circle K —Ocala, FL
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Administrative Specialist III - Engineering
City of Ocala, FL —Ocala, FL
- $39,630 - $52,610 a year
- Full-time
- Clean driving record
- Word processing
- Basic math
- Paid holidays
- Disability insurance
3d
Sales Representative
Bay View Bins —Ocala, FL
- $55,000 - $130,000 a year
- Part-time
- Residential
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
Medical Records Representative
TLC Outpatient Surgery & Laser Center (10621) —Lady Lake, FL
- PRN
- Surgery
- High school diploma or GED
- Computer skills
Retail Assistant
Camp Margaritaville Resort Orange Lake —Citra, FL
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
- Wellness program
- Commuter assistance
Quick Apply

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Customer Service Representative

Ingersoll Rand -
Ocala, FL

Apply Now

Job Details

Full-time
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer relationship building
Managing clients in a customer support role
Sales management systems proficiency
CRM system proficiency
Productivity software
Associate's degree
Technical Proficiency
Stakeholder management

Full Job Description

BH Job ID: 4862

SF Job Req ID: 19894

Job Title: Customer Service Representative (CSR)
Location: Ocala, Florida
Employment Type: Full-Time

About Us
Ingersoll Rand is a global provider of mission-critical flow creation and industrial solutions. Driven by an entrepreneurial spirit and ownership mindset, we are dedicated to helping make life better for our employees, customers, and communities. Customers rely on us for our technology-driven excellence across more than 40 respected brands, delivering products and services that excel in even the most complex and demanding environments. For more information, visit www.IRCO.com.

Job Overview:
The Customer Service Representative (CSR) is responsible for managing the customer experience by supporting and coordinating operational transactions for our Compression Systems and Services Air Treatment business (CSS). This role serves as the primary liaison between channel partners, customers, and internal operations teams to ensure efficient order management, timely delivery, and exceptional customer satisfaction. The CSR coordinates order flow activities across manufacturing sites while proactively communicating order status, resolving issues, and strengthening customer relationships.

Responsibilities:

Serve as the key liaison between assigned Channel Partners and operations teams to ensure timely delivery of products and services.
Manage customer expectations through proactive communication regarding delivery commitments, order status updates, and issue resolution.
Develop and maintain strong relationships with key accounts and distribution partners.
Manage customer orders from placement through invoicing across multiple channels, including phone, email, EDI, websites, and other ordering platforms.
Monitor sales order bookings and backlog while addressing holds, quote discrepancies, delivery dates, and purchase order errors.
Provide high-quality customer support through the effective use of SAP, Salesforce, and CRM tools related to order fulfillment and customer activity.
Coordinate order cancellations with suppliers and customers to minimize inventory discrepancies and excess stock.
Support and train distributors on order entry applications and processes.
Lead cross-functional projects and influence stakeholders without direct authority.
Identify and implement process improvements utilizing Ingersoll Rand Lean methodologies, including MDI, 9-Step Problem Solving, and Rapid Improvement Events (RIEs).
Ensure compliance with all company policies, procedures, and operating standards.

Requirements:

Associate Degree in Business, Marketing, Supply Chain, Finance, or a related field required; Bachelor's Degree preferred.
Minimum of 2 years of higher education and/or 1-2 years of experience in a customer-facing role.
Proficiency with Microsoft Office applications and experience working within ERP systems.
Strong customer service, communication, and relationship management skills.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.

Core Competencies:

Customer Focus: Proven experience in a customer-facing role, with prior exposure to service-oriented environments preferred.
Teamwork & Collaboration: Ability to build strong relationships across internal teams and customer organizations.
Problem Solving: Uses analytical thinking and sound judgment to identify root causes and develop effective solutions.
Change Leadership: Challenges existing processes, supports continuous improvement initiatives, and helps drive organizational change.
Customer Advocacy: Builds trust-based relationships and consistently delivers value-driven customer solutions.
Communication: Communicates clearly and effectively with both technical and non-technical audiences.
Active Listening: Demonstrates patience, attentiveness, and the ability to understand and respond to customer concerns.
Organizational Agility: Understands organizational processes, systems, and stakeholder relationships to achieve results.
Operational Awareness: Knowledge of manufacturing operations, supply chain processes, and demand flow concepts is beneficial.

Preferences:

Bachelor's Degree in Business, Supply Chain, Marketing, Finance, or a related field.
Experience in a manufacturing, industrial, or service-focused environment.
Experience in Salesforce and SAP preferred.
Previous experience conducting customer or distributor training programs.

What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership, encouraging employees to take responsibility for our company's success, our communities, and our environment. Our comprehensive benefits package is designed to support your health, well-being, and professional growth while empowering you to make an impact.

Our range of benefits includes:

Empowering Culture: Encouraging ownership, innovation, and community involvement.
Health Care Options: Comprehensive medical, dental, vision, and life insurance coverage.
Wellness Programs: Resources and programs that support physical and mental well-being.
Retirement Savings: Competitive retirement and savings programs to help secure your future.
Employee Stock Programs: Opportunities to share in the company's success.
Paid Time Off: Time to recharge and maintain work-life balance.
Career Development: Ongoing opportunities for learning, growth, and advancement.

Ingersoll Rand is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands. For more information, visit www.IRCO.com.

Apply Now

Refine Your Search

customer care representative jobs in ocala, fl

Customer Service Representative

Customer Service Representative

Staff Assistant

Front Desk / Medical Assistant / Receptionist for Urgent Care

Retail Merchandise Associate

Pharmaceutical Sales Rep

Pharma Account Detail Rep

Medical Orthopedic Rep

Inside Sales Representative

Sales Representative

HVAC Internal Sales Representative

Outside Sales Representative

Patient Service Representative @ Advanced Dental Care of Ocala

Counter Sales Representative

RECEPTIONIST

Customer Service Representative

Administrative Specialist III - Engineering

Sales Representative

Medical Records Representative

Retail Assistant

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