Top 11 Help desk support Jobs in Ocala, Fl

Desktop Administrator
Empath Health —Ocala, FL
- On call
- Computer Science
- Mid-level
- Office
- Continuing education credits
- Health insurance
10d
IT Support Specialist I
Langley Health Services —Ocala, FL
- Email
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Customer Relations Specialist
Orkin —Ocala, FL
- $17 - $20 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Employee stock purchase plan
- Paid holidays

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IT Support Specialist I
Langley Health Services —Ocala, FL
Help desk: 2 years (Preferred). Associate degree in computer science or; _*Position is based in Marion County and covers 5 sites in Marion, Citrus and Sumter…
$18.50 an hour
Quick Apply
4d
Specialist I, Technology Support
Lake-Sumter State College —Leesburg, FL
An associate's degree in a related field is preferred. Assist with configuration of VLANS, Responsible for software licensing, hardware inventory, and related…
$42,000 a year
10d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
2d

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Desktop Administrator

Empath Health -
Ocala, FL

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Job Details

10 days ago

Benefits

Continuing education credits
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Driver's License
ITIL implementation
IT department experience

Full Job Description

Empath Health is seeking a Desktop Support Administrator is responsible for providing technical support and maintaining desktop and mobile device systems for colleagues within their service area and as needed, across the organization. This position involves installing software and updates, configuring system settings, and troubleshooting hardware and software issues. The Desktop Support Administrator responds to incoming ticket requests, calls, and walk-in requests and when needed, travels to other sites to provide on-site, deskside support to the client. In addition, this position will perform service desk functions, on-site functionals tasks, and be available to support clients through participation in on-call rotation.

What you'll Do

Applies technical knowledge to support end-users for desktops, laptops, and mobile devices as well as telecom services, email service, and all IT client provided services.
Creates and implements solutions to correct and prevent ongoing systems issues, to minimize disruptions to the productivity of the end-user.
Performs physical inventory of laptops and other equipment, accessories, and parts to ensure configuration and inventory management database entries are complete and accurate.
Participates in on-call rotation.
May be required to travel between facilities.

Why Join Empath Health?

Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

Associate’s or Bachelor’s degree in Computer science or related field with 3 or more years of experience in a corporate Information Technology department providing end-user support over a wide range of systems. Or, an equivalent level of education and experience.
Microsoft Certification on Office Applications, Windows, 7, 8, and/or 10 strongly preferred.; CompTia A+ Certification strongly preferred.
Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
Experience with end-user IT support (e.g., Windows operating systems, PC hardware, antivirus tools. personal firewall tools, web browser, MS Office applications).
Must be available for and participate in on-call rotation overnight and weekends.
Ability to work on-site and travel between locations as needed. Has a valid active driver’s license, reliable transportation, and auto insurance.

What You’ll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

help desk support jobs in ocala, fl

Desktop Administrator

IT Support Specialist I

Customer Relations Specialist

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