Top 4 Collections specialist Jobs in Ocala Fl

Utility Billing and Customer Solutions Specialist
Bay Laurel Center CDD —Ocala, FL
- $19.03 - $29.85 an hour
- Full-time
- CPR Certification
- Writing skills
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Insurance Billing Specialist
Fakhoury Medical and Chiropractic Center —Ocala, FL
- $18 - $20 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Employee discount
- Flexible schedule
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4d
Loan Sales Specialist
OneMain Financial —Ocala, FL
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays

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Insurance Billing Specialist
Fakhoury Medical and Chiropractic Center —Ocala, FL
Must be an independent worker who needs little to no supervision. Previous experience in insurance PIP billing and collections.
$18 - $20 an hour
Quick Apply
4d
Medical Insurance Billing Specialist
Accent Physician Specialists —Gainesville, FL
Provide exceptional customer service by addressing patient inquiries related to billing and insurance coverage promptly and professionally.
$16 - $23 an hour
Quick Apply
1d

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Collectors - Estate Care Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely…
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2d
Medical Billing and Accounts Receivable Specialist
I Am Boundless, Inc. —Worthington, OH
Driver’s license and insurable driving record, if applicable. Adheres to company policies and procedures in addition to regulations, laws and other requirements…
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Utility Billing and Customer Solutions Specialist

Bay Laurel Center CDD -
Ocala, FL

Quick Apply

Job Details

Full-time
$19.03 - $29.85 an hour
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

CPR Certification
Customer communication
Direct client contact
High school diploma or GED
Driver's License
First Aid Certification
American Red Cross CPR Certification
ACH

Full Job Description

MAJOR FUNCTIONS
This is a front-line administrative position that provides basic and semi-complex accounting and/or utility billing functions. Employees in this position will perform customer service to the members of the general public in matters related to applications for water and/or wastewater service, responding to customer utility billing inquiries and complaints, and processing of billing and collection and recording of utility payments.

UTILITY BILLING AND CUSTOMER SOLUTIONS SPECIALIST
BILLING AND COLLECTIONS

Processes monthly utility statements.
Accurately processes utility payments and deposits.
Daily bank runs.
Reviews overdue accounts and prepares correspondence related to collections.
Maintains customers’ accounts and files on a daily basis.
Prepares clear and comprehensive reports.
Monitors meter inventory.

PAYABLES

Processes invoices.
Issues purchase orders.
Maintains vendor files.
Issues annual tax related documentation.
Handles petty cash.

SERVICE RELATED

The primary contact for customers.
Receives and processes applications for service for residential and commercial properties.
Processes daily work orders.
Performs data entry for new meter installations and replacements.
Processes monthly meter reading.
Ability to analyze customer ledgers and reports.
Demonstrates clear and concise written and verbal communication.
Works efficiently and tactfully in a demanding high stress environment
Works well in a team environment.
Maintains professional appearance.

NON-ESSENTIAL JOB FUNCTIONS

Performs general custodial duties to keep work area clean and orderly.
Occasional travel to training seminars.
Performs other related duties as assigned.

SUPERVISION
This position has no supervisory responsibility.

PHYSICAL DEMANDS

Required to sit for prolonged periods of time.
May on occasion require lifting, carrying, pushing, and/or pulling less than twenty (20) pounds without assistance.
Acceptable eyesight (with or without correction).
Acceptable hearing (with or without hearing aid).
Ability to communicate both orally and in writing.

(Reasonable accommodations will be made for otherwise qualified individuals with a disability.)

BENEFITS AND PERKS

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Eligible employees enjoy medical, dental, vision, life, short-term disability, and long-term disability insurance, along with optional supplemental coverage including accident, cancer, critical illness, and hospital confinement plans.

In addition, we value and reward our employees through paid holidays, generous paid time off, a retirement plan with employer matching contributions, length-of-service bonuses, and opportunities for professional growth and advancement within the organization.

Utility Billing and Customer Solutions Specialist I

Utility Billing and Customer Solutions Specialist II

Accredited high school diploma OR possession of an acceptable equivalency diploma

Required

Valid Florida driver’s license

Required

American Red Cross CPR/First Aid Certificate

Required

Training / Experience Requirements

Previous customer service preferred (utility experience preferred):

Demonstrated general office and computer skills.

Cash drawer, banking, or accounting experience preferred.

Previous customer service required (utility experience preferred):

Customer service

Work orders

New meter installs

Upload and download meters on a monthly basis

Analyze the meter exception reports

Disconnection/ Reconnection

Estimating usage

Residential Transfers of service

Residential Security Deposits / Refund requests

Processes e-lockbox payments, credit card payments and check verification

Adjustments

Assist with end of month tasks

Responsible duties

Customer service

Work orders

New meter installs

Upload and download meters on a monthly basis

Analyze the meter exception reports

Disconnection/ Reconnection

Estimating usage

Residential Transfers of service

Residential Security Deposits / Refund requests

Processes e-lockbox payments, credit card payments and check verification

Adjustments

Assist with end of month tasks

Billing

Penalties

Collections

Accounts Receivable

ACH

Estoppels

Commercial Transfer of Service

Commercial Security Deposits

ERC calculations

Journal Entries

Accounts payable

Meter inventory

Per Capita / Connections

Backflow Testing Notification

Assist with the monthly regulatory reports

Experience (years)

0-1

2-3

Quick Apply

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collections specialist jobs in ocala fl

Utility Billing and Customer Solutions Specialist

Insurance Billing Specialist

Loan Sales Specialist

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