Top 21 It support specialist Jobs in Ocala Fl

Help Desk Technician - Marion
SMA Healthcare Inc —Ocala, FL
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Paid holidays
- Disability insurance
12d
IT Support Specialist I
Empath Health —Ocala, FL
- Windows
- Driver's License
- Geriatrics
- Continuing education credits
- Health insurance
3d
Sr. Help Desk Support Technician
ID Logistics —Ocala, FL
- $65,000 - $70,000 a year
- Monday to Friday
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
Service Desk Support Technician
Verteks Consulting —Ocala, FL
- $18 - $25 an hour
- Full-time
- Background check
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
NOC Technician
Wire3 —Ocala, FL
- $23 an hour
- Weekends as needed
- High school diploma or GED
- Analysis skills
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
2d
Information Technology Specialist
McCall Technology Group —Ocala, FL
- Computer Science
- Writing skills
- Mid-level
Field IT Operations Engineer
Green Thumb —Ocala, FL
- $75,000 - $90,000 a year
- On call
- Remote
- Construction site
- Mid-level
- Office
Quick Apply
2d
Teleradiology Applications Support Specialist
Reliance Management Services, LLC —Ocala, FL
- Weekends as needed
- Remote
- Mid-level
- Travel
- US work authorization
Quick Apply
Technical Support Engineer
OW Investors LLC —Ocala, FL
- Full-time
- Military
- Mid-level
- Windows
IT Programmer, AI Automation & Infrastructure Support Specialist
Intelligence Health Group Inc. —Ocala, FL
- $40,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
9d
IT Site Support Manager II
Chewy —Ocala, FL
- Weekends as needed
- Azure
- Computer Science
- Ability to walk for extended periods
2d
Geek Squad Agent (Retail Store)
Best Buy —Lady Lake, FL
- $15.50 - $20.15 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
1d

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Order Entry Specialist
Mercury Life Sciences —Ocala, FL
This role will be responsible for managing customer orders from initial entry through to fulfilment, while providing ongoing support to customers and internal…
$23.54 - $28.34 an hour
Quick Apply
1d
Clinical Support Specialist
Ocala Family Medical Center —Ocala, FL
This entry-level position—which may encompass front desk, phone operator, medical records clerk, Derm tech, or intake clerk responsibilities—serves as a vital…
$14 - $18 an hour
Quick Apply
1d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$23 - $25 an hour
Quick Apply
10d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply

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Help Desk Technician - Marion

SMA Healthcare Inc -
Ocala, FL

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Job Details

Full-time
12 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
403(b)

Qualifications

Non-technical user support
Phone communication
Spreadsheets
Employee relationship building
English
Driver's License
Desktop (troubleshooting support)
Desktop applications
Productivity software

Full Job Description

Top reasons to work for SMA Healthcare:

Career growth and advancement potential
Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance
Tuition Reimbursement
Paid Personal Leave and Paid Holidays
403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

Essential Job Functions:

Investigate and resolve minor computer software and hardware problems of users; receive telephone calls from users having problems using computer software and hardware or inquiring how to use specific software. Refer complex problems to appropriate staff member.
Talk to user to learn procedures followed and source of error by user. Answer questions, applying knowledge of computer software, hardware, and procedures.
Ask user to participate in diagnostic procedures using diagnostic software, or by listening to and following instructions.
Determine probable cause using written procedures and problem resolution software; forward or designate complex problems to appropriate staff member.
Talk to staff member (including programmers, analysts, and administrators) to discuss software errors as described by the user; call software and hardware vendors to request service regarding defective products.
Troubleshoots, maintains and repairs wired and wireless computer network and related systems, internet connections, telecommunications devices and related equipment.
Ability to respond to requests for technical assistance in person, via phone, and electronically.
Maintain record of calls received and the progress of the resolution process for each call.
Monitor unresolved problems. Communicate with supervisor and report unresolved problems in accordance with established escalation procedures.
Contact users to ensure their satisfaction with solutions to problems.
Produce monthly activity reports for departmental management.
Assists in the maintenance of agency inventory of IT related assets. Identifies when systems applications, hardware, components or other peripheral devices of the assigned systems are near exhausting expected life-cycles; recommends implementations of new technologies accordingly.
Provide technical support after normal work hours when necessary
Perform other duties as assigned.
Makes commitment to SMA's mission and core values the SMA Way
Abides by principles of EEO compliance and a workplace of dignity and respect.
Works cooperatively in a group/team setting.
Shows respect to others.
Takes guidance and direction from supervisors.
Arrives/Reports to work on time and ready to work.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education and/or Experience: Minimum of 2 years of help desk experience and minimum of an AA degree in a computer-related curriculum or equivalent work experience.

Knowledge/Skills/and Abilities:

A certification helpful.
Must possess excellent English speaking ability and must be able to speak clearly and concisely on the phone.
Excellent writing skills and ability to quickly diagnose and troubleshoot computer related issues.
Ability to evaluate, diagnose and develop solutions to potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users.
Ability to utilize personal computers, standard office equipment and standard software applications, e.g., word processors, database software, spreadsheet applications.
Ability to establish and maintain effective working relationships with employees, division and department heads, public/private sector contacts, and City administration.

Necessary Special Requirements: Possession of a valid Florida driver's license and acceptable driving record if required to drive Stewart-Marchman-Act Behavioral vehicle and/or use personal vehicle for SMA business. Proof of personal automobile insurance if the position requires you to drive your own vehicle for SMA business (does not include incidental use). Complete State of Florida mandatory level 2 background screening prior to start of employment if direct contact with children/adolescents, vulnerable adults, or the developmentally disabled may be involved. Complete Mandt training, CPR,First Aid and HIV/AIDS training during the first six (6) months of employment and updated if required.

Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary.

Application: This class specification is intended to identify the class and illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties whose performance may ever be required of such an employee or be used to limit the nature and extent of assignments such individuals may be given.

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Refine Your Search

it support specialist jobs in ocala fl

Help Desk Technician - Marion

IT Support Specialist I

Sr. Help Desk Support Technician

Service Desk Support Technician

NOC Technician

Information Technology Specialist

Field IT Operations Engineer

Teleradiology Applications Support Specialist

Technical Support Engineer

IT Programmer, AI Automation & Infrastructure Support Specialist

IT Site Support Manager II

Geek Squad Agent (Retail Store)

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