Top 33 Customer support & client services managers Jobs in Oceanside, Ca

Manager, Customer Service Repairs and Returns | Titleist
Acushnet Golf —Carlsbad, CA
- $101,727 - $129,537 a year
- Full-time
- 5 years
- High school diploma or GED
- Analysis skills
- Health savings account
- Flexible spending account
12d
Manager Customer Service
Graybar Electric Company, Inc. —San Diego, CA
- $95,000 a year
- Full-time
- 5 years
- Mentoring
- Senior level
- Profit sharing
- Paid holidays
Quick Apply
6d
Customer Support Supervisor - Environmental Solutions
Republic Services —Escondido, CA
- $82,600 - $113,650 a year
- Full-time
- 5 years
- Team management
- Contracts
- AD&D insurance
- Employee stock purchase plan
Customer Service Manager
Winchester Interconnect —San Marcos, CA
- Up to $116,000 a year
- Microsoft Word
- Marketing
- Office
Quick Apply
4d
Group Manager, Customer Success
Intuit —San Diego, CA
- $171,000 - $231,500 a year
- 7 years
- English
- Finance
Branch Operations Supervisor - Commercial Lines
Insurance Office of America, Inc. —Oceanside, CA
- $95,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
E-Commerce Customer Service & Operations Manager
Pro Teeth Guard —San Marcos, CA
- $63,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
19h
Quality Assurance Manager
North South Consulting Group —Camp Pendleton, CA
- Full-time
- HIPAA
- Mid-level
- 3 years
Quick Apply
Site Lead - Camp Pendleton
STRUCTION SOLUTIONS —Camp Pendleton, CA
- Contract
- Military
- Mid-level
- High school diploma or GED
Quick Apply
8d
Senior Manager, Customer Success (Money)
Intuit —San Diego, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Loan Originator Success Manager
C2 Financial —San Diego, CA
- $75,000 - $140,000 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Director of Customer Experience
SaaSMAX —San Diego, CA
- Product management
- Senior level
Regional Vendor Manager
Kellermeyer Bergensons Services —Oceanside, CA
- $65,000 - $85,000 a year
- Weekends as needed
- 5 years
- Analysis skills
- Travel
Quick Apply
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Intuit —San Diego, CA
- $131,000 - $221,500 a year
- Full-time
- 8 years
- Bachelor's degree
- Travel
Director, Oncology Customer Experience
Hologic —San Diego, CA
- $151,200 - $268,800 a year
- Management
- HIPAA
- Bachelor's degree
Technical Support Manager
Cohu, Inc. —San Diego, CA
- Extended hours
- Microsoft Excel
- Oracle
- Bachelor of Science
Head of Core & Premium Accountant Support
Intuit —San Diego, CA
- 11+ years
- Bachelor's degree
- Experience equivalent to degree accepted
Principal CX Strategy Leader, AI-Powered Onboarding
Intuit —San Diego, CA
- $185,000 - $280,000 a year
- Bachelor's degree
- QuickBooks
- Experience equivalent to degree accepted
Group Manager - QuickBooks CX - Foundational Experiences
Intuit —San Diego, CA
- $219,500 - $297,000 a year
- Analysis skills
- Bachelor's degree
- Product management
Staff CX Professional, QuickBooks Live Service Strategy
Intuit —San Diego, CA
- $160,000 - $227,000 a year
- 6 years
- Bachelor's degree
- Product management

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customer support & client services managers jobs near oceanside, ca

Manager, Customer Service Repairs and Returns | Titleist

Acushnet Golf -
Carlsbad, CA

Apply Now

Job Details

Full-time
$101,727 - $129,537 a year
12 days ago

Benefits

Health savings account
Flexible spending account
Paid time off
401(k) matching
Pet insurance

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

Where Performance Meets Purpose

Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.

What You Will Be Doing

The Manager, Customer Service Repairs and Returns leads the customer service team supporting repairs, warranties, and returns while overseeing all West Coast Returned Goods operations. This role is responsible for delivering exceptional customer and account experiences by managing repair and returns processes, authorizing domestic and international golf club credit returns, and resolving complex warranty and return escalations. The manager partners closely with Production, Quality Assurance, Engineering, Sales, and Customer Service teams to identify product trends, improve operational performance, and ensure inventory accuracy across returned goods and repair locations. In addition, this leader provides cross-functional support and mentorship to the DTC team on warranty solutions and repair services, supports emerging sales channels and marketing initiatives, drives reporting and forecasting efforts, leverages enterprise systems such as SAP and Cognos, and champions continuous process improvement to enhance efficiency, service quality, and customer satisfaction.

What You Bring

5+ years of customer service experience, including 2+ years in a team lead or supervisory role.
High school diploma or equivalent required. College degree preferred.
Experience using SAP and Cognos for reporting, analysis, and operational support.
Strong leadership, coaching, and team development skills.
Ability to manage competing priorities and resolve complex customer issues.
Comfortable working in a fast-paced environment and collaborating across multiple departments.

#LI-LB1 #LI-Onsite

Our Commitment to You

At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.

Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.

Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

Pay Range: $101,727.00-$129,537.00

Ready to Make an Impact?

Join us at Acushnet Company and be part of a team that values excellence and innovation.

Interview Preparation Questions

Tell me about a time you led a team through a challenging customer escalation involving a warranty, repair, or returns dispute.
This role requires close collaboration with Production, Quality, Engineering, and Customer Service teams to identify trends and improve processes. Can you share an example of a process improvement initiative you led?

EEO and Additional Statements

Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.
Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.
Acushnet Company participates is E-Verify.
Global Candidate Privacy Notice

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Refine Your Search

customer support & client services managers jobs in oceanside, ca

Manager, Customer Service Repairs and Returns | Titleist

Manager Customer Service

Customer Support Supervisor - Environmental Solutions

Customer Service Manager

Group Manager, Customer Success

Branch Operations Supervisor - Commercial Lines

E-Commerce Customer Service & Operations Manager

Quality Assurance Manager

Site Lead - Camp Pendleton

Senior Manager, Customer Success (Money)

Loan Originator Success Manager

Director of Customer Experience

Regional Vendor Manager

Sr. Manager, Next Level Help, Intuit Enterprise Suite

Director, Oncology Customer Experience

Technical Support Manager

Head of Core & Premium Accountant Support

Principal CX Strategy Leader, AI-Powered Onboarding

Group Manager - QuickBooks CX - Foundational Experiences

Staff CX Professional, QuickBooks Live Service Strategy

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