Top 135 guest service agent Jobs in ocoee, fl

Marketing Guest Experience Representative
Hilton Grand Vacations —Orlando, FL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
17h
Front Office Agent
International Drive Hotel —Orlando, FL
- $16 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Guest Service Associate
Marriott's Harbour Lake —Orlando, FL
- $20.05 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
4d
Front Desk Agent
Holiday Inn —Orlando, FL
- $15.00 - $15.50 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
18h
Front Desk Agent
Hilton Garden Inn - Winter Park —Winter Park, FL
- $14 - $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
7d
Front Desk Agent - Part Time
KW PROPERTY MANAGEMENT & CONSULTING —Orlando, FL
- $18 an hour
- Part-time
- Spanish
- English
- Mid-level
Quick Apply
Front Desk Agent
I-Drive Hotel —Orlando, FL
- $16 - $18 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Clerk
Hilton Grand Vacations —Winter Garden, FL
- Full-time
- Writing skills
- English
- Typing
- Employee stock purchase plan
- Health insurance
1d
Guest Service Agent - Waldorf Astoria Orlando
Hilton —Orlando, FL
- $20.09 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
2d
Guest Services Associate
Marriott's Grande Vista —Orlando, FL
- $20.05 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
3d
Hotel Guest Service Agent
Hilton Orlando/ Altamonte Springs —Altamonte Springs, FL
- From $15 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Hotel Guest Service Rep - PT Homewood nearest Universal
Homewood Suites by Hilton - nearest Universal Orlando —Orlando, FL
- $16.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Courtyard by Marriott Orlando Downtown —Orlando, FL
- $16.50 - $17.00 an hour
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
9d
Guest Service Agent
Hilton Garden Inn and Home 2 Suite Orlando —Orlando, FL
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Orlando, FL
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
Holiday Inn Across from Universal —Orlando, FL
- $16.38 - $16.83 an hour
- Weekends as needed
- Bilingual
- Hotel
- Conflict management
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Wyndham Lake Buena Vista Disney Springs Resort —Lake Buena Vista, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
YEDLA LLC —Winter Garden, FL
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Marriott Orlando Downtown —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Employee discount
Quick Apply
Front Office Agent
Kompose Boutique Resort at Theme Parks —Kissimmee, FL
- $16 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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guest service agent jobs near ocoee, fl

Marketing Guest Experience Representative

Hilton Grand Vacations -
Orlando, FL

Apply Now

Job Details

17 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Word embeddings
High school diploma or GED
Individual consumer customer service

Full Job Description

We are currently seeking team members who are passionate about building lasting vacation memories for guests.

If you enjoy helping guests make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

As a Marketing Guest Experience Representative, you will have the opportunity provides full marketing support to the operation, to include administrative support, program assistance, event coordination, and all departmental reports.

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

What will I be doing?

Prepares and submit all room block assignments.
Communicates with front desk, housekeeping and maintenance on room status and assignment moves.
Orders and tracks marketing collateral pieces for site’s operation.
Checks in all guests according to front desk standards and procedures. This includes but is not limited to procuring credit card information from guest, assigning keys, parking passes, additional guest information, signing proper forms.
Provides guest with resort and or area information in the event the agent is occupied with room checks or another client.
Assists with events information and forms that need to be signed.
Provides and updates the master list with tour status and room information.
Prepares arrivals report for In-House Marketing.
Attends all meetings regarding program.
Performs marketing guest recovery, to include guest appeasement preparation & delivery and guest calls.
Provides outstanding customer service.

What are we looking for….

We believe that at the core of our company’s success are our Team Members! To fulfill this role optimally, you must possess the following minimum qualifications and experience:

High School Diploma/GED
Able to work flexible schedules including mornings, evenings, weekends and holidays
Proficient with Microsoft Word, Excel and Outlook
Excellent written and verbal communication skills with strong sense of customer service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous Vacation Ownership and guest relations experience

We offer an extraordinary benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply Now

Refine Your Search

guest service agent jobs in ocoee, fl

Marketing Guest Experience Representative

Front Office Agent

Guest Service Associate

Front Desk Agent

Front Desk Agent

Front Desk Agent - Part Time

Front Desk Agent

Front Desk Clerk

Guest Service Agent - Waldorf Astoria Orlando

Guest Services Associate

Hotel Guest Service Agent

Hotel Guest Service Rep - PT Homewood nearest Universal

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Office Agent

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