Top 8 Desk technician Jobs in Odessa, Tx

Service Desk Technician
Targa Resources —Midland, TX
- Mid-level
- Office
- Windows
10d
Help Desk Technician
FLATLAND HOLDINGS LLC —Midland, TX
- Computer Science
- Research
- Mid-level
Quick Apply
3d
Help Desk Technician I
Ranger Energy Services —Midland, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Desktop Specialist
Computer Transition Services, LLC —Midland, TX
- From $20 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
9d
PT IT Customer Service Technician
MIDLAND COLLEGE —Midland, TX
- $15.50 an hour
- Extended hours
- Classroom
- Clean driving record
- Office

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IT Support Engineer L1
Brenntag North America LLC —Midland, TX
High school diploma or GED required; Associate's or bachelor’s degree in IT, Computer Science, or related field preferred (We are flexible with this, the person…
Quick Apply
10d
IT Desktop Technician II (Onsite: Odessa, TX)
Halliburton —Odessa, TX
2 years of experience in a PC related field which includes experience in hardware configuration. Skills are typically acquired through possession of a A+…
Up to $32 an hour
9d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Help Desk Technician
American business solutions inc —Columbus, OH
Engineers design and develop solutions for joiner/mover/leaver scenarios in both custom software and commercial off-the-shelf solutions.
Quick Apply
4d

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Service Desk Technician

Targa Resources -
Midland, TX

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Job Details

10 days ago

Qualifications

Desktop computer repair
Field service equipment repair
Customer communication
Mobile device support
Laptop (troubleshooting support)
Incident management software
In-person customer service
Employee relationship building
Windows
Printer (troubleshooting support)
Microsoft Office
Driver's License
Internal employee customer service
Cloud-based systems
On-site repair services (office equipment)
Driving
Desktop (troubleshooting support)
Office equipment installation
Incident management operations support
Customer support ticket management
ServiceNow
System deployment
Desktop administration
Equipment inventory management
Peripheral hardware support
Ticketing system technical support
Mobile devices

Full Job Description

POSITION SUMMARY

This role is an integral part of the IT Infrastructure team. The Deskside Support Technician provides hands-on, onsite technical support to users across multiple company locations, with a strong focus on traveling by vehicle to remote offices, plants, and field sites. This position is ideal for a technician who is comfortable working independently, managing a mobile support schedule, and delivering timely deskside service in a multi-site environment. This role requires strong technical troubleshooting skills, safety conscious travel between locations, and the ability to represent IT professionally while supporting users in person

JOB FUNCTIONS & KEY RESPONISBILITIES

Provide deskside technical support for end users across multiple company locations, including regular travel to remote offices, operational facilities, and field sites.
Drive to remote locations to respond to incidents, complete scheduled support visits, deploy equipment, and resolve onsite technical issues that cannot be handled remotely.
Serve as a primary point of contact for onsite support requests submitted through ServiceNow (SNOW), the Call Center, or local business leadership, and ensure incidents and requests are properly logged, updated, and resolved within the platform.
Perform hands-on troubleshooting, diagnosis, repair, and resolution of hardware, software, network, printer, peripheral, and mobile device issues in the field.
Support users in person with desktops, laptops, monitors, docking stations, conferencing equipment, scanners, mobile devices, and other endpoint technologies.
Plan and manage daily or weekly travel routes to efficiently support multiple locations while balancing urgent incidents, project work, and preventative support tasks.
Install, replace, image, configure, and deploy endpoint devices at remote and local sites, including deskside setups, workstation moves, and refresh activities.
Monitor and manage assigned tickets in SNOW to ensure timely follow-up, accurate status updates, clear communication, and resolution within defined SLA targets.
Escalate complex issues to next-level support teams while coordinating onsite access, user communication, and local validation of fixes.
Maintain accurate documentation of site visits, work performed, inventory usage, device deployments, and recurring technical issues.
Build strong working relationships with employees and site contacts across all supported locations to deliver consistent, high-quality customer service.
Perform other duties as assigned.

MINIMUM ESESNTIAL QUALIFICATIONS

Minimum of 3+ years of related IT support, deskside support, or field service experience.
Strong analytical, troubleshooting, and problem-solving skills with attention to detail.
Broad knowledge of end-user computing technologies, including Microsoft Windows, Office 365, laptops, desktops, printers, peripherals, and mobile devices.
Hands-on experience imaging, deploying, replacing, and supporting endpoint devices in an onsite user environment.
Demonstrated ability to work independently while traveling between multiple support locations with minimal supervision.
Valid driver’s license and the ability to safely and consistently drive to remote locations as part of the normal workday.
Willingness and ability to travel frequently to multiple company sites, including remote locations that may require extended drive time.
Strong written and verbal communication skills with the ability to interact effectively with technical and non-technical users in person.
Experience using SNOW or a similar IT service management platform for incident, request, asset, and change tracking.
Ability to prioritize tasks, manage a mobile workload, and work effectively in a fast-paced support environment.
Positive attitude with a strong sense of ownership and customer service.
Ability to ask thoughtful, clarifying questions to understand business needs and resolve issues efficiently onsite.
Experience supporting users in a deskside, field support, or multi-site environment.
Experience with Microsoft Intune, Endpoint Manager, SCCM, or similar endpoint management platforms.
Experience with Office 365 administration and cloud-based services.
Advanced troubleshooting skills across hardware, software, printers, conferencing tools, and peripheral devices.
Experience coordinating equipment deployments, refreshes, or onsite support visits across multiple locations.
Willingness and ability to lift up to 50 pounds.
Willingness and ability to travel up to 80% of the time.
Regular and reliable attendance.

PREFERRED EXPERIENCE

Experience supporting infrastructure in industrial, energy, or operationally critical environments.
Experience working in a geographically distributed organization.
Experience in a public company environment supporting SOX regulated systems and controls.

EQUAL EMPLOYMENT OPPORTUNITY:

Targa Resources provides equal employment opportunities pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Targa’s policies and applicable law. We value the unique contributions that every employee based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, brings to their role with Targa.

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desk technician jobs in odessa, tx

Service Desk Technician

Help Desk Technician

Help Desk Technician I

Desktop Specialist

PT IT Customer Service Technician

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