JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Jones Lang LaSalle (NYSE: JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying, or investing in real estate. JLL is an industry leader in property and corporate facility management services with a global portfolio. For further information, please visit our website, www.jll.com.
As a Facilities Support Coordinator, you will serve as a vital connection between our Facility Management team, clients, and vendors, ensuring seamless operations across our integrated facility management platform. This role combines administrative expertise with hands-on coordination of facility services, where you'll manage technology platforms, analyze performance data, and drive continuous improvement initiatives. You'll play a key part in delivering exceptional client satisfaction while supporting cost-saving initiatives and maintaining high service standards. This is an excellent opportunity to contribute to JLL's commitment to creating exceptional workplace experiences while developing your career in facility management with a global industry leader.
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Monitor and provide general support for Integrated Facility Management (IFM) services, ensuring continuous oversight of operations and service delivery across assigned facilities
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Administer and maintain technology platforms including SharePoint and Corrigo, ensuring data accuracy, proper documentation, and effective work order dispatch coordination
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Coordinate facility maintenance and waste management services with building management companies and third-party vendors, scheduling service activities and resolving issues related to HVAC, elevators, janitorial services, and general building systems
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Prepare performance reports and manage databases that support the IFM platform, analyzing data to identify trends, forecast results, and turn insights into actionable improvements for client value
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Serve as the primary interface between clients and vendors, ensuring appropriate follow-up, minimal disruption during service delivery, and excellent communication across all stakeholders
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Support budget analysis and reporting by researching variances, identifying financial issues, and contributing to facility-specific cost savings targets that drive account-level savings goals
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Lead continuous improvement initiatives by identifying opportunities to enhance processes, systems, and overall client satisfaction while supporting special projects and events as assigned
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Minimum of 5 years of experience in facilities administrative support
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Proficiency in Microsoft Office Suite with advanced Excel skills, including data analysis, reporting, and database management capabilities
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Demonstrated strong organizational and interpersonal skills with a proven customer service focus and ability to build positive client relationships
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Advanced written communication skills with exceptional spelling, grammar, and punctuation, plus strong verbal communication abilities
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Proven ability to work independently with minimal supervision while prioritizing and managing multiple projects efficiently to meet deadlines
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Ability to read, understand, and apply Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to daily work activities
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Self-starter with strong team collaboration skills and ability to work effectively with integrated and virtual teams
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Bachelor's degree in Business Administration, Facility Management, or related field
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Experience using facility management software platforms such as Corrigo, SharePoint, or similar CMMS/IWMS systems
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Knowledge of building systems including HVAC, electrical, plumbing, and general maintenance operations
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Experience supporting vendor management, contract administration, and sourcing activities
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Familiarity with budget management, financial reporting, and variance analysis in a facility management context
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Previous experience in a remote work environment with demonstrated ability to maintain productivity and communication
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Track record of implementing process improvements and contributing to cost savings initiatives
Position 100% Remote
Work Shift: 1st Shift, Monday–Friday, 7:30 AM – 4:30 PM
Salary/Comp: $60,000 - $70,000
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
60,000.00 – 70,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –Tampa, FL
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
