Top 9956 Benefits representative Jobs in Ohio

Customer Care Representative I, II
Elevance Health —Mason, OH
- 8 hour shift
- Data analysis skills
- Research
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Customer Success Representative I (CSR I)
Etactics, Inc. —Hudson, OH
- From $20 an hour
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Independence, OH
- $20.33 - $24.78 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
Quick Apply
Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Claims Account Representative 2
State of Ohio - Attorney General —Ohio
- $23.90 - $28.99 an hour
- Multiple hires
- Hybrid work
- Background check
- Basic math
- Pass drug screening
- Paid holidays
- Health insurance
8d
Healthcare Call Center Representative - Remote
Gainwell Technologies —Ohio
- $29,100 - $41,600 a year
- Full-time
- Remote
- HIPAA
- Research
- Organizational skills
- Travel reimbursement
- Profit sharing
2d
Call Center Representative - Roadside Assistance
AAA East Central —Independence, OH
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
Representative, Support Center
Molina Healthcare —Ohio
- $14.00 - $24.02 an hour
- Overtime
- Sales
- HIPAA
- Communication skills
- Health insurance
12d
Representative Needed for Inbound Customer Service Role
Disabled Veteran Solutions —Ohio
- $18 - $19 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
3d
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Customer Service Representative I
Versant Health —Ohio
- $17.75 - $21.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Medicaid Eligibility Specialist
Cuyahoga County Board of Developmental Disabilities —Highland Hills, OH
- $56,385 - $63,000 a year
- Online Application
- Hybrid work
- Pass drug screening
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
Professional Services Representative
Delta Dental of Michigan —Ohio
- Full-time
- Remote
- Sales
- Customer service
- Word processing
- Dental insurance
- Opportunities for advancement
8d
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Akron, OH
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Dental insurance
Quick Apply
2d
Customer Service Representative
Eaton —Euclid, OH
- $71,000 - $105,000 a year
- Background check
- Microsoft Outlook
- Writing skills
- Retirement plan
IT Support Service Representative
Swagelok Company —Solon, OH
- Overtime
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
Quick Apply
Claims - Field Claims Representative
The Cincinnati Insurance Companies —Cleveland, OH
- $57,000 - $90,000 a year
- Day shift
- Mid-level
- Driver's License
- Bachelor's degree
- Paid time off
- 401(k) matching
Service Center Representative
Sedgwick —Seven Hills, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Health savings account
- Disability insurance
Call Center/Customer Service Rep
Automated Health Systems —Dayton, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply

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Customer Care Representative I, II

Elevance Health -
Mason, OH

Apply Now

Job Details

Contract

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

Research

Full Job Description

Customer Care Representative I, II

Mason, Ohio

Location: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

This position will have on-site training Monday-Friday for the first 8 weeks, onsite post training (Nesting) for additional 6 weeks. You must have 100% attendance during the full duration of training.

Start date: 8/31/2026

Training hours: 8am - 5 pm EST
Post Training: Ability to work any 8-hour shift M-F between 8 am and 11 pm EST, possible weekend OT as needed

How you will make an impact:

Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Proficient in all basic customer service functions.
Receives and places follow-up telephone calls / e-mails to answer customer questions.
Outbound calls are conducted in the ZipDrug business are.
Inquiries may also be on a walk-in basis.
May require deviation from standard practices and procedures with the assistance of a computerized system.
Seeks, understands and responds to the needs and expectations of internal and external customers.

Here's what Elevance Health offers:

A career path with opportunity for growth
Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Annual incentive bonus and annual increases plan based on performance.

At Elevance Health, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.

Minimum Requirements:

CCR I: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

CCR II: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

The majority of each day will be spent on the phone. Ability to work from home with hard-wired internet access and a quiet and private workspace strongly preferred.
A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact preferred.
A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns preferred.
A composed individual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer preferred.
Have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred.
Flexible and quick learner, willing to adapt to changing customer and business needs preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

benefits representative jobs in ohio

Customer Care Representative I, II

Customer Success Representative I (CSR I)

Call Center Representative - Collections

Patient Account Representative (Customer Service)

Claims Account Representative 2

Healthcare Call Center Representative - Remote

Call Center Representative - Roadside Assistance

Representative, Support Center

Representative Needed for Inbound Customer Service Role

Customer Care Representative II

Customer Service Representative I

Medicaid Eligibility Specialist

Professional Services Representative

Customer Care Representative - Cardio Partners - Remote

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Customer Service Representative

IT Support Service Representative

Claims - Field Claims Representative

Service Center Representative

Call Center/Customer Service Rep

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