Top 185 Business operations manager Jobs in Ohio

Sales Operations Manager
Ericson Manufacturing —Willoughby, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Marketing
- 5 years
- Health savings account
- Paid holidays
Quick Apply
2d
Operations Manager
T.R. Gear Landscaping —Dayton, OH
- Full-time
- Microsoft Word
- Background check
- Spanish
- Paid holidays
- Disability insurance
Quick Apply
General Manager – Aircraft Maintenance & Avionics Operations
TLC Aviation —Swanton, OH
- Full-time
- Customer service
- 5 years
- Bachelor's degree
- Paid holidays
- Relocation assistance
Quick Apply
Sales Operations Manager
The Judge Group —Perry, OH
- $160,000 - $180,000 a year
- Full-time
- Sales
- Engineering
- 3 years
Quick Apply
14d
Senior HR Operations Manager - Component Repair Services
StandardAero —Cincinnati, OH
- Full-time
- Master's degree
- Bachelor's degree
- US work authorization
- AD&D insurance
- Disability insurance
4d
National Account Operations Manager
Pleasant Valley Corporation —Medina, OH
- 8 hour shift
- PMP
- Bachelor's degree
- Business Administration
Quick Apply
Bilingual Operations Manager – Valet Trash Services
CPR Industries, LLC —Columbus, OH
- $60,000 - $65,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Landscape Operations Manager
Perfection Landscapes —Chagrin Falls, OH
- $55,000 - $72,000 a year
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing —Dayton, OH
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
1d
West Regional Manager of Operations
Roto-Rooter Plumbing & Drain —Medina, OH
- $120,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Residential
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
10d
Sales and Operations Management Trainee
Penske Truck Leasing —Gahanna, OH
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
1d
Senior Operations Manager (Relocation Required)
Carvana —Elyria, OH
- Background check
- 18 years or older
- Clean driving record
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Brookpark, OH
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
Operations Manager
TWO MEN AND A TRUCK® —Canton, OH
- From $50,000 a year
- On call
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Operations Manager
Weidmann Electrical Technology Inc (Wicor) —Urbana, OH
- Full-time
- Engineering
- 11+ years
- Master's degree
- Health savings account
- AD&D insurance
Quick Apply
Operations Manager (2nd Shift)
ODW Logistics Inc —Lockbourne, OH
- Customer service
- Mid-level
- Analysis skills
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Gahanna, OH
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
2d
Manager of Operations (Cleveland, Ohio / Hybrid)
FreedomCare —Cleveland, OH
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Health insurance
- Retirement plan
Quick Apply
Business Team Manager - Operations
Rogue Fitness —Columbus, OH
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
Operations Manager
Custom Assembly Inc —Toledo, OH
- $80,000 - $100,000 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Mentoring
- Dental insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for business operations manager in ohio

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business operations manager jobs near ohio

Sales Operations Manager

Ericson Manufacturing -
Willoughby, OH

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Performance dashboard reports
Staff supervision
Microsoft Outlook
Sales analytics & reporting tools
Managing teams in a customer support role
Dashboard creation
ERP systems
Dashboard creation support
Sales team management
Sales management systems proficiency
Leading team collaboration initiatives
CRM system proficiency
Sales leadership
Sales automation technologies
Cross-functional communication

Full Job Description

Sales Operations Manager

Overview: We are seeking an experienced Sales Operations Manager who will be responsible for leading Inside Sales and Customer Service operations while driving process excellence, CRM effectiveness, sales analytics, lead management, quoting discipline, and revenue growth support. This role serves as the operational backbone of the sales organization by managing customer service personnel, inside sales representatives, lead-management processes, sales reporting, forecasting support, and HubSpot CRM administration.

The ideal candidate combines strong leadership skills with hands-on experience in customer service, inside sales, CRM management, data quality, and business analytics. This individual will ensure timely customer response, accurate sales information, consistent CRM usage, clean opportunity tracking, and continuous improvement across the sales administration process.

Key Responsibilities:

Lead, coach, develop, and hold accountable the Inside Sales and Customer Service teams.
Establish department goals, KPI expectations, workflow standards, and service-level expectations.
Manage daily sales administration activities, quote support workflows, reporting rhythms, and process documentation.
Monitor sales pipeline activity, quote-to-order conversion, lead progression, open opportunities, and customer follow-up.
Prepare sales reports and support leadership with forecasting, planning, dashboards, and scorecards.
Serve as the primary administrator and subject matter expert for HubSpot CRM.
Maintain accurate CRM records, workflows, dashboards, reports, forms, pipelines, task views, and automation where appropriate.
Train employees on proper HubSpot usage, including tracking emails, logging activity, creating tasks, updating deals, and using templates or snippets.
Oversee customer service activities, including customer inquiries, order status requests, issue escalation, and complaint resolution coordination.
Collaborate with Sales, Marketing, Operations, Finance, Engineering, Accounting, and Product Management to improve communication, customer response, reporting accuracy, and process effectiveness.
Develop and support lead intake, assignment, qualification, follow-up, and closure processes.
Identify recurring customer or process issues and recommend improvements that increase speed, accuracy, sales effectiveness, and customer responsiveness.

Minimum Qualifications:

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field; equivalent experience may be considered.
Minimum of five years of experience in Inside Sales, Customer Service, Sales Operations, or a related leadership role.
Minimum of three years of staff management or team leadership experience.
Advanced proficiency with HubSpot CRM, including contact, company, and deal management; tasks; activity tracking; dashboards; reports; templates; and workflow concepts.
Strong Microsoft Office skills, especially Excel for reporting and analysis.
Experience working with ERP systems in a business-to-business or manufacturing environment.
Strong analytical, organizational, problem-solving, and communication skills.
Ability to work cross-functionally with Sales, Marketing, Operations, Finance, Engineering, and Product Management.

Preferred Qualifications:

Experience in manufacturing, electrical products, industrial distribution, or contractor supply channels.
HubSpot Sales Hub certification or equivalent practical CRM administration experience.
Experience aligning CRM, ERP, Outlook, marketing platforms, and business intelligence tools.
Experience with Power BI, advanced Excel dashboards, or similar reporting tools.
Lean, Six Sigma, continuous improvement, or business process documentation experience.

Benefits:

Medical, dental and vision Insurance
401(k)
401(k) Matching
Health Savings Account
Company Paid Life Insurance
Voluntary Life Insurance
Company Paid Short-term & Long-term Disability
Paid vacation & holidays

Ericson Manufacturing Company engineers and manufactures temporary power, lighting and electrical safety products for commercial/industrial construction, facility maintenance and other industries. Family owned and operated since 1918, our mission is to safeguard jobsites with quality and innovative solutions with a commitment to products made in the USA that provide ease of use and longevity in the field.

Ericson offers a competitive compensation and benefit program.

Want to learn more about Ericson? Check out our website: www.ericson.com

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):
*
How many years of experience do you have in sales operations, inside sales, customer service, or a related business function?
*
Do you have experience working in a manufacturing, industrial, electrical products, or B2B distribution environment?

What is your desired salary?
Do you want to tell us anything else about yourself?

Work Location: Hybrid remote in Willoughby, OH 44094

Quick Apply

Refine Your Search

business operations manager jobs in ohio

Sales Operations Manager

Operations Manager

General Manager – Aircraft Maintenance & Avionics Operations

Sales Operations Manager

Senior HR Operations Manager - Component Repair Services

National Account Operations Manager

Bilingual Operations Manager – Valet Trash Services

Landscape Operations Manager

Sales and Operations Management Trainee

West Regional Manager of Operations

Sales and Operations Management Trainee

Senior Operations Manager (Relocation Required)

Sales and Operations Management Trainee

Operations Manager

Operations Manager

Operations Manager (2nd Shift)

Sales and Operations Management Trainee

Manager of Operations (Cleveland, Ohio / Hybrid)

Business Team Manager - Operations

Operations Manager

I want to receive the latest job alert for business operations manager in ohio

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected