Top 428 Call center representative Jobs in Ohio

Inbound Sales Representative
Entyre Inc. —Columbus, OH
- $28 - $30 an hour
- Overtime
- Google Workspace
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Phoenix 3 Consulting —Twinsburg, OH
- $23.33 - $28.10 an hour
- Full-time
- Computer literacy
- Writing skills
- Analysis skills
Quick Apply
Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Independence, OH
- $18.29 - $20.33 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
Quick Apply
Call Center Representative
Home Genius Exteriors —Akron, OH
- $17.50 an hour
- Full-time
- Entry level
- Paid training
- Health insurance
Quick Apply
Solutions Center Representative
Tailored Management —Grandview Heights, OH
- $19 an hour
- 8 hour shift
- Hybrid work
- Sales
- Computer literacy
- Pass drug screening
- Dental insurance
Quick Apply
3d
Inbound Contacts Representative
Humana —Ohio
- $39,000 - $49,400 a year
- 8 hour shift
- Remote
- HIPAA
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
3d
Technical Support Representative
CVS Health —Ohio
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Inbound Contact Representative
Centerwell —Ohio
- $38,000 - $45,800 a year
- Full-time
- Remote
- Spanish
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
1d
Medical Center Representative - Call Team (Remote)
Dayton Center For Neurological Disorders Inc —Ohio
- $17.50 - $23.00 an hour
- Full-time
- Current TB test
- Medical office experience
- Pass drug screening
- Profit sharing
- Disability insurance
Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)
CVS Health —Ohio
- $17.00 - $31.30 an hour
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Residential
- Health insurance
- Dental insurance
2d
Customer Service Rep - Remote- East Coast
Guest Supply —Ohio
- $16.83 - $25.29 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Hazardous Materials Call Center Support Specialist
3E —Cleveland, OH
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick Apply
4d
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Columbus, OH
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative/Dispatcher/Scheduler/Quality Control
Access 2 Interpreters, LLC. —Columbus, OH
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Free parking
- Profit sharing
Quick Apply
11d
Benefits Call Center Representative
Conduent Business Services, LLC —Ohio
- $17 an hour
- Email
- Background check
- 18 years or older
- Pass drug screening
- Paid holidays
- Disability insurance
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
1d
Call Center Representative
Foxfruit —Cleveland, OH
- $3,800 - $4,450 a month
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
2d
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Care Team Representative
Sedgwick —New Albany, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance

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Inbound Sales Representative

Entyre Inc. -
Columbus, OH

Quick Apply

Job Details

Full-time
$28 - $30 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Google Workspace
Interpersonal skills
Process improvement
Bachelor's degree
Attention to detail
Associate's degree

Full Job Description

About the Role

We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care’s program.

This is not a passive customer service role. The right person will be warm, clear, and highly organized, while also having the judgment and sales instincts to move clients to the next step. Many families we support are navigating healthcare, Medicaid, documentation, reimbursement, and onboarding requirements for the first time. This role requires someone who can explain complicated processes simply, build trust quickly, and keep clients moving forward.

You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation.

Key Responsibilities

Serve as the primary point of contact for inbound calls, voicemails, text messages, and client inquiries.
Build rapport quickly with prospective and current clients by being warm, professional, and clear.
Assess client needs, determine eligibility-related next steps, and guide clients through the onboarding process.
Use strong follow-up and sales instincts to encourage clients to complete required steps, submit documents, schedule appointments, or move to the next stage.
Explain Entyre Care’s program, Medicaid waivers, service appointments, billing, background checks, reimbursement expectations, and related processes in a way clients can understand.
Manage high-volume inbound communication while maintaining accuracy, professionalism, and urgency.
Track client status, next steps, open issues, and follow-up needs in the appropriate systems.
Maintain accurate and up-to-date client contact information, records, notes, and documentation.
Identify issues, troubleshoot basic problems, and escalate appropriately to Billing, Compliance, Admin, Clinical, or other internal teams.
Coordinate communications related to payment discrepancies, discharges, reimbursement procedures, and other client-facing operational issues.
Follow established processes while using good judgment when situations are unclear or complex.
Help improve scripts, workflows, FAQs, and communication processes as recurring client questions or bottlenecks arise.

Qualifications

1–3 years of experience in inbound sales, customer service, healthcare administration, client intake, call center operations, client support, or a related role.
Strong verbal and written communication skills, with the ability to explain complex processes clearly and professionally.
Personable, empathetic, and confident on the phone.
Strong follow-up instincts and comfort guiding clients toward a decision or next step.
High attention to detail and ability to maintain clean, accurate records.
Organized and able to manage multiple client conversations, tasks, systems, and deadlines at once.
Comfortable working in a fast-paced environment with frequent interruptions and shifting priorities.
Strong problem-solving skills, including the ability to identify the real issue behind a client’s question.
Comfortable navigating multiple systems, databases, spreadsheets, and web-based platforms.
Able to handle sensitive or confidential information with professionalism.
Familiarity with Medicaid, healthcare services, waivers, billing, compliance, or reimbursement processes is preferred but not required.
Proficiency with Microsoft Office, Google Workspace, CRM systems, or similar tools.
Ability to work flexible hours or overtime as business needs require.
Associate’s or bachelor’s degree preferred, or equivalent relevant experience.

How We Operate – Non-Negotiable:

“Insanely Great” for Families – Delivered Now: Relentlessly solve caregiver needs with excellence and speed.
Speed is King – Ruthless Focus: Eliminate distractions and execute on critical objectives with urgency.
Raise the Bar: Demand A-player performance and continuous improvement from yourself and your team.
The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
Act Like Owners – Bold Bets, Fast Action: Take initiative, make bold decisions, and move fast to drive results for families.

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in ohio

Inbound Sales Representative

Customer Service Associate

Call Center Representative - Collections

Call Center Representative

Solutions Center Representative

Inbound Contacts Representative

Technical Support Representative

Inbound Contact Representative

Medical Center Representative - Call Team (Remote)

Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)

Customer Service Rep - Remote- East Coast

Hazardous Materials Call Center Support Specialist

Inbound Sales Representative (Remote/Eastern Time)

Call Center Representative/Dispatcher/Scheduler/Quality Control

Benefits Call Center Representative

Enrollment Administrator - Customer Support for Learning and Development

Medical Call Center Agent

Call Center Representative

Customer Care Representative - Cardio Partners - Remote

Care Team Representative

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