Top 14940 Customer experience supervisor Jobs in Ohio

Customer Experience Supervisor
Lubrizol —Brecksville, OH
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
Manager, Chief Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Weekends as needed
- Background check
- Pass drug screening
- Ability to climb stairs
- AD&D insurance
- Disability insurance
Quick Apply
Value Stream Manager
Crane Aerospace & Electronics —Elyria, OH
- Full-time
- Background check
- Inventory management
- Pass drug screening
- Paid holidays
- Disability insurance
Dispatch and Field Supervisor
Caldo Concrete —Columbus, OH
- $65,000 - $85,000 a year
- 8 hour shift
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Estimator/Project Manager
House Doctors of Strongsville —Middleburg Heights, OH
- Up to $120,000 a year
- Full-time
- Construction site
- 5 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Project Manager - Construction
Mock Woodworking —Zanesville, OH
- From $70,000 a year
- Full-time
- Mid-level
- Project management
- In-person
- Profit sharing
- Relocation assistance
Quick Apply
6d
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Service Supervisor 3rd Shift
Complete Hydraulic Component Service —Bolivar, OH
- Full-time
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Quality Engineer Supervisor
Hydro Extrusion USA, LLC —Sidney, OH
- $90,000 - $120,000 a year
- Full-time
- Background check
- Engineering
- Mentoring
- Health savings account
- Disability insurance
Supervisor Tooling
Yanfeng Automotive —Bryan, OH
- Full-time
- Travel
- Experience equivalent to degree accepted
- Senior level
8d
Diesel Engine Product Manager
Superior Diesel, Inc. —Seville, OH
- Full-time
- Marketing
- Engineering
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Branch Manager
Lifetime Quality Roofing —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Recruiting
- Fuel card
- Health insurance
Quick Apply
Software Engineering Manager
Spang & Company —Mentor, OH
- 7 years
- Master's degree
- JavaScript
- 401(k) matching
Quick Apply
Senior Estimator/Project Manager
J.D. Williamson Construction Co., Inc. —Tallmadge, OH
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Construction site
- Health insurance
- 401(k)
Quick Apply
Field Account Executive (Territory Manager) - Columbus
Culligan Quench —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
Quick Apply
Sales Manager - Ready Mix Concrete - Cincinnati, OH
Smyrna Ready Mix, LLC —Cincinnati, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Production Supervisor - Night Shift
Associated Materials Innovations —West Salem, OH
- Overtime
- Bachelor of Science
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Benefit Success Manager
ClaimLinx —Cincinnati, OH
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Estimator/ Installation Manager
RITE RUG CO —Columbus, OH
- $65,000 - $80,000 a year
- Management
- Mid-level
Field Service Manager Columbus, OH (Heath)
BearCom —Worthington, OH
- On call
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply

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Customer Experience Supervisor

Lubrizol -
Brecksville, OH

Apply Now

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Safety equipment provided

Qualifications

Managing teams in a customer support role
Team leadership
SAP
Bachelor's degree
Data-driven problem-solving
Productivity software
Technical Proficiency
Stakeholder management

Full Job Description

Job Type: Full-time. 4 days on-site, 1 flex day each week

Location: Brecksville, OH to start, and transitioning to Wickliffe, OH in 2028.

As Lubrizol approaches its centennial in 2028, our Wickliffe campus will become the unified home of Lubrizol’s global headquarters, integrating Lubrizol’s Brecksville site capabilities and employees to the Wickliffe campus.

Shape the Future with Us.

At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion.

As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

How You’ll Make an Impact

As a Customer Experience Supervisor, you'll drive excellence in customer service operations while strengthening the connection between supply chain, production, and customer-facing teams. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing, and enhance modern life. In this role, you will:

Lead and develop a team of Customer Experience Representatives, ensuring high performance, accountability, and engagement.

Ensure compliance with global standards set by the Center of Excellence and Supply Chain teams.

Identify, develop, and implement process improvements that enhance efficiency, accuracy, and cost-effectiveness.

Maintain a customer portfolio to stay connected to daily operations and uphold a strong customer-first mindset.

Manage the order-to-cash cycle, ensuring timely processing, shipment, and invoicing.

Evaluate supply plans against customer demand to optimize service levels.

Leverage data analytics to identify trends and potential service disruptions.

Provide insights to Master Production Schedulers to optimize service.

Collaborate with Commercial, Technical, and Sales teams to ensure seamless customer experience.

Manage stakeholder expectations through proactive communication.

Optimize inventory levels through analysis of slow-moving materials.

Lead reporting cadence including open orders and performance metrics.

Participate in customer visits alongside commercial teams.

Required Qualifications that Enable Your Success

Bachelor’s degree from an accredited university or college; technical preferred.

Minimum two (2) years of supply chain, commercial, customer service experience, or other relevant professional experience.

Leadership experience.

Strong understanding of supply chain and logistics processes.

Proficiency with Microsoft Office and SAP.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Attention to detail and continuous improvement mindset.

Ability to manage multiple priorities.

Preferred Qualifications that Drive You Forward

MBA or advanced degree.

Experience in operations such as R&D, manufacturing, or transportation.

Experience leading teams in customer service or supply chain.

Your Work Environment

Standing, walking, or operating equipment for extended periods

Working in a lab or manufacturing setting with appropriate PPE provided

Use of computers and digital tools in an office or hybrid environment

Occasional lifting or movement of materials

Adherence to safety protocols and ergonomic standards

We continuously invest in our facilities and technologies to ensure they support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience.

Benefits that Empower You

Competitive salary with performance-based bonus plans

401(k) match + Age-Weighted Defined Contribution

Comprehensive medical, dental & vision coverage

Health Savings Account (HSA)

Paid holidays, vacation, and parental leave

Flexible work environment

Learning and development opportunities

Career and professional growth

Inclusive culture and vibrant community engagement

Learn more at https://benefits.lubrizol.com/!

Lubrizol: Imagined for Life. Enabled by Science. ™ Delivered by You.

For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions—from engine oils, performance coatings, and skincare to medical devices and plumbing systems —are powered by the expertise, passion, and commitment of people like you.

We tackle the world’s toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world—brought to life by science and, most importantly, delivered by you.

Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.

We win because of you. Let’s build the future together.

#LI-CM1 #LBZUS

Job Segment: Logistics, Supply Chain, Supply, MBA, Plumbing, Operations, Management, Manufacturing

Apply Now

Refine Your Search

customer experience supervisor jobs in ohio

Customer Experience Supervisor

Manager, Chief Engineer, NA

Value Stream Manager

Dispatch and Field Supervisor

Estimator/Project Manager

Project Manager - Construction

IT Application Manager

Service Supervisor 3rd Shift

Quality Engineer Supervisor

Supervisor Tooling

Diesel Engine Product Manager

Branch Manager

Software Engineering Manager

Senior Estimator/Project Manager

Field Account Executive (Territory Manager) - Columbus

Sales Manager - Ready Mix Concrete - Cincinnati, OH

Production Supervisor - Night Shift

Benefit Success Manager

Estimator/ Installation Manager

Field Service Manager Columbus, OH (Heath)

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