Top 73 Financial services remote customer support Jobs in Ohio

Contact Center Customer Experience Specialist - Cardmember Services
U.S. Bank National Association —Ohio
- $20 an hour
- Weekends as needed
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Employer Services Account Representative
OPERS —Columbus, OH
- From $26.74 an hour
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
- Free parking
- Paid holidays
Quick Apply
7d
Client Advocate
greenpath, inc. —Columbus, OH
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Employer Services Account Representative
Ohio Public Employees Retirement System —Columbus, OH
- From $26.74 an hour
- Hybrid work
- Writing skills
- Research
- Mid-level
- Free parking
- Paid holidays
7d
Customer Support ($19/hr W2 - USC & GC only)
Kellton Tech —Columbus, OH
- $19 an hour
- Contract
- Entry level
Quick Apply
Customer Service Specialist
defi AUTO LLC —Columbus, OH
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
4d
Senior Customer Contact Specialist
Upstart Network, Inc. —Easton, OH
- $25.48 an hour
- Full-time
- Remote
- Travel
- 1 year
- Senior level
- Health savings account
- Employee stock purchase plan
3d
Client Success Specialist
greenpath, inc. —Columbus, OH
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
14d
Client Service Representative-Life/DI
Ameritas —Cincinnati, OH
- $18.72 - $29.95 an hour
- Hybrid work
- Office
- US work authorization
- Experience equivalent to degree accepted
- Paid parental leave
- Health savings account
Quick Apply
4h
Sr. Customer Success Representative
Concora Credit Inc. —Akron, OH
- 8 hour shift
- 11+ years
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
Fraud Hotline Agent
KeyBank National Association —Cleveland, OH
- $18.75 - $25.00 an hour
- Urgently hiring
- Remote
- High school diploma or GED
- Analysis skills
- In-person
11h
Sales Operation Support Specialist
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Research
- Mid-level
Contact Center Customer Experience Specialist - 24hr (Bilingual - Spanish)
U.S. Bank National Association —Ohio
- $20.00 - $22.50 an hour
- Remote
- Spanish
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
4d
Retirement Customer Support Specialist
Protective —Cincinnati, OH
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
CSC Colleague Resource Center- DAS-1
Huntington Bank —Columbus, OH
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
7d
Representative, Retirement Solutions Center
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Finance
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
Claims Representative
General Electric Credit Union —Cincinnati, OH
- Office
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Member Care Advocate - Part Time Call Center
CME Federal Credit Union —Columbus, OH
- $19.30 - $24.12 an hour
- Part-time
- High school diploma or GED
- 2 years
- Communication skills
- Paid holidays
- Paid time off
Customer Service Representative - Call Center - Mortgages
Equity Resources, Inc —Columbus, OH
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
4d
Client Service Professional - 401K
Charles Schwab —Richfield, OH
- $25.43 an hour
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan

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Contact Center Customer Experience Specialist - Cardmember Services

U.S. Bank National Association -
Ohio

Apply Now

Job Details

$20 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Adoption assistance
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues.

Pay - $20/hourly

We are hiring for our August 31st Class!

Work Schedule: Shifts are assigned between 7:15AM and 3:30PM CT.

The schedule for this team includes weekend shifts, both Saturday and Sunday, every other weekend. A varying day off will be given in the middle of the week to compensate for the weekends worked.

Shifts beginning at 12:30PM local time or later receive a 10% shift differential.

Basic Qualifications

High school diploma or equivalent
Typically, at least 18 months of customer service or related experience

Preferred Skills/Experience

Effective problem-solving and negotiation skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Proven time management skills and ability to multitask
Experience interacting positively with unsatisfied customers
Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

This is a remote position with preference for candidates residing near the following hubs:

Cincinnati, OH
Milwaukee, WI
Twin Cities, MN
St. Louis, MO
Atlanta, GA
Charlotte, NC
Phoenix/Tempe, AZ

Location expectations
This role is designated as U.S. home-based remote.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Apply Now

Refine Your Search

financial services remote customer support jobs in ohio

Contact Center Customer Experience Specialist - Cardmember Services

Employer Services Account Representative

Client Advocate

Employer Services Account Representative

Customer Support ($19/hr W2 - USC & GC only)

Customer Service Specialist

Senior Customer Contact Specialist

Client Success Specialist

Client Service Representative-Life/DI

Sr. Customer Success Representative

Fraud Hotline Agent

Sales Operation Support Specialist

Contact Center Customer Experience Specialist - 24hr (Bilingual - Spanish)

Retirement Customer Support Specialist

CSC Colleague Resource Center- DAS-1

Representative, Retirement Solutions Center

Claims Representative

Member Care Advocate - Part Time Call Center

Customer Service Representative - Call Center - Mortgages

Client Service Professional - 401K

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