Top 83 Patient advocate Jobs in Ohio

PEC OPH/Patient Engagement Center Advocate
Eye Care Partners Career Opportunities —Dayton, OH
- $17 an hour
- Evenings as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
- Paid training
Quick Apply
5d
Patient and Family Financial Advocate
Dayton Children's Hospital —Dayton, OH
- Full-time
- Customer service
- Medical office experience
- Mid-level
Patient Navigator
AndHealth —Columbus, OH
- Full-time
- Mid-level
- Outpatient experience
- Bachelor's degree
- Health insurance
Quick Apply
Patient Navigator
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Background check
- Spanish
- Fingerprint clearance
Quick Apply
Patient Support Advocate, Ambulatory Pharmacy (Hybrid)
University Hospitals —Shaker Heights, OH
- $17.56 - $27.46 an hour
- Mid-level
- Analysis skills
- Bachelor's degree
2d
Patient Support Specialist
PrimaryOne Health —Columbus, OH
- Bilingual
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Patient Financial Advocate
Firstsource Healthcare —Warrensville Heights, OH
- $21 an hour
- Monday to Friday
- Customer service
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
PATIENT FINANCIAL ADVOCATE - HYBRID
Miami Valley Hospital —Dayton, OH
- Full-time
- Hospital
- Mid-level
- Windows
Patient Support Advocate, Bolwell Pharmacy
University Hospitals —Cleveland, OH
- $17.56 - $27.46 an hour
- Mid-level
- Analysis skills
- Bachelor's degree
Fertility Patient Care Navigator
Pinnacle Fertility —Westerville, OH
- $22 - $26 an hour
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
PATIENT FINANCIAL ADVOCATE- HYBRID
Miami Valley Hospital —Centerville, OH
- Full-time
- Hospital
- Mid-level
- Windows
Patient Navigator
Neighborhood Health Association —Toledo, OH
- $20 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Patient Care Liaison
Skilled Nursing of Ohio —Toledo, OH
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Mentoring
- Hospital experience
Quick Apply
Health Insurance Navigator
Southeast Healthcare —Columbus, OH
- Mid-level
- Driver's License
- Bachelor's degree
Quick Apply
Hospital Based Bilingual Patient Advocate
Elevate Patient Financial Solutions —Cincinnati, OH
- $19 - $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Hospital
- Paid holidays
- Health insurance
Quick Apply
Hospital Based Patient Advocate-Floater
Elevate Patient Financial Solutions —Akron, OH
- $18 - $23 an hour
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Patient Care Liaison
Stella Maris, Inc. (Drug and Alcohol Treatment Center) —Cleveland, OH
- $17 - $18 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
14d
Patient Care Advocate
NEOMED —Rootstown, OH
- $16.42 - $19.74 an hour
- Full-time
- Customer service
- High school diploma or GED
- Case management
- Health savings account
- Paid holidays
8d
Patient Advocate and Treatment Coordinator in a Private Practice
Oral Implants and Reconstructive Dentistry —Lewis Center, OH
- $17 - $25 an hour
- Full-time
- Private practice
- Entry level
- Dental insurance
- 401(k)
Quick Apply
23h
Patient Registration, Telephone Operator Liaison
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
9d

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PEC OPH/Patient Engagement Center Advocate

Eye Care Partners Career Opportunities -
Dayton, OH

Quick Apply

Job Details

$17 an hour
5 days ago

Benefits

Paid training

Qualifications

Computer operation
Confidential information handling
HIPAA compliance
Microsoft Outlook
Spreadsheets
Writing skills
Basic math
HIPAA
English
High school diploma or GED
Grammar Experience

Full Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Patient Engagement Center Advocate

Pay: $ 17.00/HR; No Negotiation

Position is Fully Remote, Paid Remote Training

* Please note location and time zone*

Must Live in 1 of these 18 States - No exceptions!

Missouri
Florida
Kansas
Kentucky
Pennsylvania
Virgina
New Jersey
Texas
Minnesota
Michigan
Oklahoma
Alabama
North Carolina
Georgia
Illinois
Ohio
Indiana
Arizona

Job Summary

The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met.

Duties and Responsibilities

- Respond to incoming phone calls for all sites promptly and in an exceptional quality manner.
- Appropriately schedule patient appointments in our EMR system based on physician preferences.
- Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs.
- Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals.
- Coordinates work efforts with other team members to achieve an efficient workflow within the office.
- Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients.
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
- Performs other duties that may be necessary or in the best interest of the organization.

Education, Licensure & Certification Requirements

High School or GED

Experience Requirements

1+ years related experience in a call center, customer service, medical office or as a receptionist.

Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred.

Knowledge, Skills and Abilities Requirements

- Ability to multi-task and work multiple computer programs at once
- Ability to adapt to change based on business needs
- Professional in appearance and actions
- Logical and Critical thinking skills
- Customer-focused with excellent written, listening and verbal communication skills
- Enjoys learning new technologies and systems
- Detail oriented, professional attitude, reliable
- Exhibits a positive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and teammate support need
- Able to communicate effectively in English, both verbally and in writing
- Ability for basic to intermediate problem solving, including mathematics
- Intermediate to advanced computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Specialty knowledge of systems relating to job function
- E360/NextGen or applicable EMR system, credentialing eligibility program, phone system.
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Location

For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information

If you need assistance with this application, please contact (636) 227-2600

Please do not contact the office directly – only resumes submitted through this website will be considered.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Quick Apply

Refine Your Search

patient advocate jobs in ohio

PEC OPH/Patient Engagement Center Advocate

Patient and Family Financial Advocate

Patient Navigator

Patient Navigator

Patient Support Advocate, Ambulatory Pharmacy (Hybrid)

Patient Support Specialist

Patient Financial Advocate

PATIENT FINANCIAL ADVOCATE - HYBRID

Patient Support Advocate, Bolwell Pharmacy

Fertility Patient Care Navigator

PATIENT FINANCIAL ADVOCATE- HYBRID

Patient Navigator

Patient Care Liaison

Health Insurance Navigator

Hospital Based Bilingual Patient Advocate

Hospital Based Patient Advocate-Floater

Patient Care Liaison

Patient Care Advocate

Patient Advocate and Treatment Coordinator in a Private Practice

Patient Registration, Telephone Operator Liaison

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