Top 2501 Registrations manager Jobs in Ohio

Customer Experience Manager
City of Cleveland —Cleveland, OH
- $85,000 a year
- Full-time
- Office
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
1d
Customer Success Manager
Eaton —Beachwood, OH
- $146,000 - $215,000 a year
- Remote
- Background check
- Computer Science
- 5 years
- Retirement plan
8d
MGR-OPERATIONS-PPN
PHSA —Ohio
- Full-time
- Writing skills
- HIPAA
- Mid-level
General Manager - Fastener Manufacturing
BLACKHAWK INDUSTRIAL OPERATING CO —Cleveland, OH
- $150,000 - $175,000 a year
- Full-time
- 5 years
- Office
- Travel
Quick Apply
Manager, Scheduling
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- 5 years
- Pass drug screening
Guest Services Manager (Full-Time)
Ronald McDonald House Southwest Ohio —Dayton, OH
- $25 an hour
- Weekends as needed
- Computer literacy
- Sanitation
- Mid-level
HEALTH AND WELLNESS DIETITIAN
Aultman Health Foundation —Canton, OH
- 8 hour shift
- Microsoft Access
- Writing skills
- Mid-level
- Wellness program
Marketing Advisor-North
BENNETT MOTOR EXPRESS MANAGEMENT INC —Cincinnati, OH
- Full-time
- Mid-level
- Data entry
- 2 years
- Flexible schedule
Quick Apply
Physical Therapist Assistant
Orthopedic One —Columbus, OH
- Full-time
- CPR Certification
- Management
- BLS Certification
Physical Therapist Home Care Case Manager- FT
Fidelity Health Care —Cincinnati, OH
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health savings account
- Health insurance
Quick Apply
Construction Superintendent
Ruscilli Construction Co LLC —Columbus, OH
- From $115,000 a year
- Full-time
- CPR Certification
- Construction site
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
8d
Advanced Practice Provider (NP)
SpringVale Health Centers, Inc. —Dover, OH
- Full-time
- Mid-level
- Nursing
- Loan repayment program
- Health insurance
Quick Apply
Construction Superintendent
Ruscilli Construction Co LLC —Cincinnati, OH
- From $115,000 a year
- Full-time
- CPR Certification
- Construction site
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
4d
Part Time Respiratory Therapist – Maumee, OH
Apria Healthcare LLC —Maumee, OH
- $38 - $42 an hour
- Part-time
- CPR Certification
- BLS Certification
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Branch Manager- 24/7 Integrated Security Services Operations
Security Engineers, Inc —Dublin, OH
- $50,000 - $55,000 a year
- Full-time
- Background check
- Clean driving record
- Ability to walk for extended periods
- Paid training
Quick Apply
Controller
Vernon Inc —Columbus, OH
- $105,000 - $115,000 a year
- Full-time
- CPA
- Office
- Analysis skills
- Paid holidays
- 401(k)
Quick Apply
Canvasser
Field Forward Ohio —Berea, OH
- $25 an hour
- Temporary
- Background check
- Analysis skills
- Fair chance
- Paid training
- On-the-job training
Quick Apply
Occupational Therapist- FT Multiple locations*sign on bonus*
Fidelity Health Care —Moraine, OH
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
Director of Mortgage Lending
Day Air Credit Union —Dayton, OH
- $110,000 - $139,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Supervising experience
- Wellness program
- Health savings account
Quick Apply
Quality Assurance Manager
Orbia Connectivity Solutions Dura-Line —Elyria, OH
- $98,000 - $181,500 a year
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance

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Customer Experience Manager

City of Cleveland -
Cleveland, OH

Apply Now

Job Details

Full-time
$85,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Customer communication
Driver's License
Process improvement planning
Stakeholder relationship building
Senior leadership
Stakeholder management

Full Job Description

Salary

$85,000.00 Annually

Location

8501 - Bldg & Housing Director Office

Job Type

Full-time

Job Number

10940-HR

Department

8501 - Building & Housing Director's Office

Division

850101 - B & H Director Office Gen Admn

Opening Date

08/20/2026

Closing Date

9/19/2026 11:59 PM Eastern

Description

Customer Experience Manager

The Department of Building and Housing is seeking a Customer Experience Manager to ensure customers receive exceptional service when applying for permits and registrations. A major focus of this role is to create smooth and efficient permitting experience for complex and significant construction projects. This position will work with the Department of Development, City Planning, and other departments in the City of Cleveland that review major projects. This position is a senior-level role reporting to the Director of Building and Housing and the Assistant Director of Building and Housing.

Examples of Duties

Typical duties performed, include, but are not limited to oversight of daily operations to ensure alignment with departmental objectives and organizational priorities. Dependent upon service area, may manage and direct staff to maintain efficient workflows, ensuring productivity and high-quality outcomes. Develop, implement, and evaluate operational strategies, procedures, and best practices to improve efficiency and effectiveness. Monitor performance metrics and identify opportunities for process improvement. Collaborate with leadership and cross-functional teams to support departmental initiatives. Perform other job-related duties as required.

Minimum Qualifications

Bachelor’s degree required. Substitution: Two (2) years of any equivalent combination of education, training, and experience may substitute for each year of college education lacking. Six (6) years of full-time management experience required. Four (4) years of demonstrated leadership experience. Strong critical thinking and analytical skills, with the ability to identify process inefficiencies and implement effective solutions. Excellent written and verbal communication skills. Valid State of Ohio Driver’s License required.

Supplemental Information

Some Duties Include

Provide exceptional customer service as the first point of contact for customer inquiries on major projects.
Coordinate meetings between departments to facilitate progress on project reviews.
Monitor major project progress daily to ensure construction permits move efficiently between city departments and that customers receive prompt, clear, communication about project status.
Represent Building and Housing as the lead for all development projects, housing initiatives, and mayoral priorities that relate to the department.
Make Cleveland permitting business friendly. Identify and implement enhancements to construction permitting processes to meet the needs of modern businesses, builders, and developers. Operationalize improvements to the construction permitting process.
Handle customer escalations about permits and address related concerns. Track and monitor complaints, address issues, and report back in a timely manner.
Monitor the city website to ensure that Building and Housing related pages and materials are up-to-date, clear, and provide all needed information to navigate our processes.

Skills Needed:

Exceptional customer service and relationship management
Clear, timely, and proactive communication
Cross-departmental collaboration and stakeholder management
Process improvement and business-friendly service design
The ability to collaborate effectively with colleagues in high pressure situations
Microsoft office suite, including proficiency with Excel
5-7 years customer service leadership or client management experience preferred
Bachelor’s degree or higher required

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.

Employer

City of Cleveland

Address

601 Lakeside Avenue

Cleveland, Ohio, 44114

Phone

216-664-2493

Apply Now

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Occupational Therapist- FT Multiple locationssign on bonus

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