Top 223 Implementation specialist Jobs in Oklahoma

CARDIO Implementation & Customer Success Specialist
MTN SYSTEMS LLC —Tulsa, OK
- $48,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
10d
Temporary Change Management Readiness Specialist
Ascension —Tulsa, OK
- $38.46 - $39.42 an hour
- Weekends as needed
- Oracle
- Hospital
- Mid-level
- Disability insurance
- Health insurance
14d
Associate Operations Specialist, Commercial Energy Efficiency Programs
ICF —Oklahoma City, OK
- $61,232 - $104,094 a year
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Pass drug screening
- Employee stock purchase plan
- Tuition reimbursement
Senior EMR Implementation Specialist
A Path of Care —Oklahoma City, OK
- Full-time
- Nursing
- Hospital
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Market Operations Specialist
Liberty Dental Plan Careers —Oklahoma
- $24.24 - $29.09 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Dental Implementation & Training Specialist Contractor
Affordable Care, LLC —Oklahoma
- $40 an hour
- Temporary
- Dental office
- Mid-level
- Travel
- Dental insurance
Quick Apply
Professional Services Consultant, Oklahoma
Findhelp —Oklahoma
- $98,400 - $123,000 a year
- Full-time
- Remote
- 7 years
- Bachelor of Science
- Writing skills
- Paid training
- Paid parental leave
Quick Apply
Technical Support Specialist I
Mainspring Retail Solutions, LLC —Tulsa, OK
- $18 - $24 an hour
- Part-time
- Hybrid work
- Background check
- Organizational skills
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
10d
Environmental Specialist II/III/IV
Williams Companies —Tulsa, OK
- Full-time
- Hybrid work
- 8 years
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
Staff Development Specialist
Southern Oklahoma Long Term Care Facilities —Tishomingo, OK
- From $26 an hour
- Full-time
- Classroom
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
13d
EHS Specialist
Latham Pool Products, Inc —Seminole, OK
- $70,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Systems Support Specialist
System One —Adair, OK
- $50,000 - $70,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Checkpoint Firewall Expert :: Maestro
Software Technology Inc —Oklahoma
- Monday to Friday
- Azure
- AWS
- Senior level
Quick Apply
Automation Specialist
Garver —Oklahoma City, OK
- Call employer
- Microsoft Outlook
- Construction site
- System design
- Wellness program
Quick Apply
Autism Specialist Trainee / Behavior Technician - Tahlequah
Pediatrics Plus —Tahlequah, OK
- From $14 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Clinic
- Paid training
- 401(k)
Quick Apply
Campus Intervention Specialist
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Mid-level
- Office
- Education
Service Delivery Specialist II
Dobson Fiber —Oklahoma City, OK
- Full-time
- Schematics
- Mid-level
- 3 years
Quick Apply
eLearning Specialist
University of Oklahoma —Norman, OK
- $28.12 an hour
- Monday to Friday
- Background check
- Writing skills
- Research
- Health insurance
Senior Specialist, Organizational Strategy
Deloitte —Tulsa, OK
- 5 years
- Word processing
- Analysis skills
Information Specialist II (Customer Service)
Koniag Government Services —Oklahoma City, OK
- Full-time
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Health insurance

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CARDIO Implementation & Customer Success Specialist

MTN SYSTEMS LLC
Tulsa, OK

Quick Apply

Job Details

Full-time
$48,000 a year
10 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Notion
Optimizing workflow processes
Jira
Software issue identification
Meeting minutes
Post-sales product instruction
Knowledge management
Customer behavior analysis
On-site technical support
Client onboarding
Email customer support
Technical support via phone
Bug Tracking (Quality assurance practices)
Software product demonstrations
Presentation software
Phone communication
Educational events
Spreadsheets
Software implementation
Process design
Process improvement
Mid-level
User training (technical support)
Data summary reports
SQL
Managing clients in a customer support role
Collaboration with product development teams
Help files
Analysis skills
Patch management

Full Job Description

Starting Salary: $48K year (or higher with listed technical experience)

Job Summary: This position is a versatile and customer-focused CARDIO Desk Support & Onboarding Specialist. This role is crucial in providing technical support and ensuring a smooth onboarding process for customers using CARDIO. This position requires a tech-savvy person with excellent communication skills and eagerness to take on additional tasks as needed to support our growing business.

Key Responsibilities:

Service Desk Support:

Provide first-level technical support to CARDIO customers via phone, email, and chat
Diagnose and troubleshoot software-related issues, escalating complex problems to higher-level support when necessary
Document and track support requests, resolutions, and follow-up actions in the ticketing system, ensuring issues are resolved in a timely manner
Maintain a deep understanding of CARDIO to assist and train customers effectively, as well as proactively identify potential issues
Collaborate with other teams, including our development, product, and customer success vendors, to resolve customer issues and improve user experience

Onboarding Support:

Guide new customers through the onboarding process, ensuring they are set up for success with CARDIO
Conduct product training sessions and provide resources to help customers effectively use CARDIO
Work closely with the sales and account management teams to ensure a seamless transition from sale to onboarding
Create and maintain onboarding documentation and resources for both internal use and customer reference
Assist MTN and CARDIO team members as needed

Technical Knowledge:

Proficiency with Jira, Excel (PivotTables, XLOOKUP), Canva, Notion, and HubSpot
Basic SQL skills are preferred

Additional Responsibilities:

Participate in the development and improvement of support processes and tools
Organize, curate, and interpret CARDIO reports
Assist in creating and updating knowledge-based articles, manuals, and other support documentation, as well as create educational materials for dealerships and customers
Contribute to special projects, including product testing, process optimization, customer feedback initiatives, onsite installations, marketing, and product demos and webinars
Participate in quality assurance, compliance processes, testing new releases, and logging issues
Support software updates and patches, communication changes, and potential impacts to users
Collect and analyze data on user behavior, product usage, and support interactions to inform decision-making
Participate in risk assessments and contribute to the development of mitigation strategies for potential product and service risks
Participate in MTN training sessions, hosting events, meetings, and teaching
Create CARDIO assets (customer and client plans and journeys), attachments, materials, PowerPoints, alerts, and memos, as well as aid in preparing CARDIO materials for installations
Attend CARDIO meetings, take notes, and track action items
Aid in CARDIO installs and client visits. This position requires periodic travel
Complete any tasks assigned by Sr MTN leadership

Key Competencies:

Critical Thinking:
- Analyze issues, identify root causes, and evaluate solutions to resolve technical and customer-related challenges efficiently.
- Use sound judgment to prioritize tasks, troubleshoot problems, and make informed decisions that support both customer satisfaction and operational effectiveness.
Attention To Detail: Ensure all customer interactions and issues are documented accurately
Teamwork: Collaborate effectively with various teams to ensure customer satisfaction and product improvements
Flexibility: Open to taking on new challenges and tasks outside the standard scope of the role
Time Management: Prioritize and manage multiple tasks efficiently in a fast-paced environment
Communication Skills:
- Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users
- A customer-first mindset with the ability to handle difficult situations professionally and empathetically
Problem-Solving: Excellent analytical and troubleshooting skills, as well as a proactive approach to resolving issues
Adaptability:
- Ability to quickly learn new technologies and adapt to changing business needs
- Willingness to take on additional tasks and responsibilities as needed to support team and company goals
Initiative & Ownership:
- Proactively anticipate customer and team needs, identify opportunities for improvement, address challenges before they become problems, and take ownership of responsibilities.
- Demonstrate accountability by following through on tasks, resolving issues, and ensuring commitments are completed in a timely and effective manner.

We offer Excellent Compensation Packages:

We offer our team an excellent benefits package including medical, dental, vision and flex spending options! We have a very competitive 401k plan with company matching contributions!

MTN Automotive Training is an Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

implementation specialist jobs in oklahoma

CARDIO Implementation & Customer Success Specialist

Temporary Change Management Readiness Specialist

Associate Operations Specialist, Commercial Energy Efficiency Programs

Senior EMR Implementation Specialist

Market Operations Specialist

Dental Implementation & Training Specialist Contractor

Professional Services Consultant, Oklahoma

Technical Support Specialist I

Environmental Specialist II/III/IV

Staff Development Specialist

EHS Specialist

Systems Support Specialist

Checkpoint Firewall Expert :: Maestro

Automation Specialist

Autism Specialist Trainee / Behavior Technician - Tahlequah

Campus Intervention Specialist

Service Delivery Specialist II

eLearning Specialist

Senior Specialist, Organizational Strategy

Information Specialist II (Customer Service)

I want to receive the latest job alert for implementation specialist in oklahoma

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