Top 138 Continuous improvement manager Jobs in Oklahoma City, Ok

Customer Service Operations Manager
CFS Brands LLC —Oklahoma City, OK
- Full-time
- 5 years
- ERP systems
- Analysis skills
Senior Operations Manager
Carvana —Oklahoma City, OK
- Background check
- 18 years or older
- Clean driving record
Quick Apply
13d
Logistics Management Manager 2
Northrop Grumman —Oklahoma City, OK
- $109,000 - $163,400 a year
- Overtime
- 7 years
- Master's degree
- Bachelor's degree
- Paid holidays
- Disability insurance
13d
OKC Plant Manager
HAPCO —Oklahoma City, OK
- $110,000 - $125,000 a year
- Engineering
- Travel
- Senior level
Quick Apply
Facilities Manager
JMF Marmores & Granitos LLC —Oklahoma City, OK
- $82,000 - $104,000 a year
- Full-time
- Mid-level
- Residential
- Supervising experience
- Dental insurance
- Employee assistance program
Quick Apply
Manager, Medicaid Value-Based Care Operations
CVS Health —Oklahoma City, OK
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
4d
Maintenance Manager
Nestlé Purina —Edmond, OK
- $107,000 - $156,000 a year
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Health insurance
- 401(k) matching
13d
Production Manager
Smith & Nephew —Oklahoma City, OK
- Full-time
- Senior level
- Leadership
- Communication skills
- Health savings account
- Employee stock purchase plan
Program Manager 2
Northrop Grumman —Oklahoma City, OK
- $131,800 - $197,800 a year
- Overtime
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid holidays
- Disability insurance
3d
Assistant Project Manager
The State of Oklahoma —Oklahoma County, OK
- $83,800 a year
- Full-time
- Bachelor's degree
- Organizational skills
- Contracts
- Wellness program
- Health savings account
5d
Supply Chain and Operations, Sourcing & Procurement Consulting Manager – Utilities
Accenture —Oklahoma City, OK
- $87,400 - $293,800 a year
- Full-time
- Oracle
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
District Manager
Dunkin' —Oklahoma City, OK
- $60,000 - $80,000 a year
- Full-time
- Driver's License
- Quick service & fast food restaurant
- Travel
- Health insurance
- Dental insurance
Quick Apply
14d
Program Manager
Chloeta —Oklahoma City, OK
- $50 - $55 an hour
- Full-time
- Up to 50% travel
- Pass drug screening
- Master's degree
- Health savings account
- Paid holidays
Quick Apply
11d
Inventory Control Manager
API Enterprises, Inc. —Oklahoma City, OK
- Full-time
- Microsoft Excel
- Oracle
- 5 years
Quick Apply
Maintenance Manager
Balfour Beatty —Oklahoma City, OK
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
14d
Plant Manager
DSJ Global —Oklahoma City, OK
- $175,000 - $230,000 a year
- Senior level
- Leadership
- Communication skills
Quick Apply
Supply Chain and Operations, Sourcing & Procurement Consulting Senior Manager – Utilities
Accenture —Oklahoma City, OK
- $122,700 - $338,300 a year
- Full-time
- Oracle
- 5 years
- US work authorization
- Paid holidays
- Disability insurance
Compliance and Operations Manager
Oklahoma City Housing Authority —Oklahoma City, OK
- $53,620 - $80,429 a year
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Mileage reimbursement
Clinical Management Manager
Accenture —Oklahoma City, OK
- $87,400 - $293,800 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Senior Program Manager
Chloeta —Oklahoma City, OK
- $65 - $70 an hour
- Full-time
- Up to 50% travel
- Pass drug screening
- Master's degree
- Health savings account
- Paid holidays
Quick Apply
11d

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Customer Service Operations Manager

CFS Brands LLC -
Oklahoma City, OK

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Defect resolution root cause analysis
Presentation software
Spreadsheets
Defect analysis
Metrics Reporting
Distribution management
Management reporting
Process improvement planning
Root cause analysis
Cross-functional collaboration
Project stakeholder communication
Cross-functional communication
Data analysis software

Full Job Description

The Customer Service Operations Manager is responsible for driving operational excellence across the Customer Service organization by improving order management, logistics coordination, and Distribution Center alignment. This role focuses on enhancing the overall customer experience through improved order and shipping accuracy, timely fulfillment, and proactive communication. The position partners closely with Purchasing, Logistics, and Distribution Center teams to optimize processes, increase visibility, and ensure consistent, high-quality execution.

KEY RESULT AREAS:

Drive improvements in order management processes to enhance order accuracy, shipping accuracy, and on-time delivery performance.
Collaborate closely with Purchasing, Distribution Centers and Logistics teams to improve throughput, capacity utilization, and shipping efficiency.
Develop and maintain reporting and dashboards to track key performance metrics including order accuracy, fill rates, on-time shipping, backlog, and cycle times.
Assist with capacity planning efforts across Customer Service and Distribution operations to ensure alignment with demand and service expectations.
Identify root causes of order, shipping, and service issues; implement corrective actions and sustainable process improvements.
Establish and monitor KPIs to drive accountability and continuous improvement across Customer Service and operational functions.
Assist with Customer Service proactive communication related to order status, delays, and issue resolution for both customers and internal stakeholders.
Work cross-functionally with Sales, Logistics, Purchasing, and Distribution Centers to align priorities and improve end-to-end order flow.
Support continuous improvement initiatives by leveraging data, process analysis, and technology to drive efficiency gains.
Provide leadership and direction on operational best practices, standard work, and process discipline.
Ensure accurate and timely reporting of operational performance to leadership to support informed decision-making.
Assist in developing and implementing process improvements that enhance both customer experience and internal efficiency.
Support system enhancements and tools that improve visibility, tracking, and execution of customer orders.
Drive a culture of accountability, problem solving, and continuous improvement within the organization.

EDUCATION / EXPERIENCE REQUIRED

Bachelor’s degree in Business, Supply Chain, Operations Management, or related field preferred. Equivalent experience will be considered.

QUALIFICATIONS REQUIRED:

5+ years of experience in operations, logistics, supply chain, or Customer Service operations.
Strong experience working with Distribution Centers and logistics networks.
Demonstrated ability to improve operational processes, particularly in order management and fulfillment.
Experience with reporting, metrics development, and performance management.
Strong analytical skills with experience in root cause analysis and problem solving.
Ability to operate effectively in cross-functional teams and influence outcomes.
Strong communication skills with the ability to drive alignment across multiple stakeholders.
Experience with ERP systems and order management tools preferred.
Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
Demonstrated ability to manage multiple priorities in a fast-paced environment.

TRAVEL REQUIRED: Up to 25–40% travel may be required

About CFS Brands: Headquarters located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial hygiene products. CFS BRANDS has maintained its industry-leading position and consistent growth with a strong focus on customer support and satisfaction, product variety and availability, and a unique ability to be a “one-stop shop” solution for a wide range of organizations. CFS BRANDS enjoys this competitive market advantage through its extensive network of brands and global manufacturing and distribution facilities.

CFS BRANDS’s core products include dinnerware, drinkware, professional cookware, industrial hygiene products brushes and cleaning tools, dispensing systems, and healthcare meal service equipment. These products are provided through major distributors customers across the country. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. More information on CFS BRANDS can be found at www.cfsbrands.com.

CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

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Refine Your Search

continuous improvement manager jobs in oklahoma city, ok

Customer Service Operations Manager

Senior Operations Manager

Logistics Management Manager 2

OKC Plant Manager

Facilities Manager

Manager, Medicaid Value-Based Care Operations

Maintenance Manager

Production Manager

Program Manager 2

Assistant Project Manager

Supply Chain and Operations, Sourcing & Procurement Consulting Manager – Utilities

District Manager

Program Manager

Inventory Control Manager

Maintenance Manager

Plant Manager

Supply Chain and Operations, Sourcing & Procurement Consulting Senior Manager – Utilities

Compliance and Operations Manager

Clinical Management Manager

Senior Program Manager

I want to receive the latest job alert for continuous improvement manager in oklahoma city, ok

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