Top 276 Customer solutions specialist Jobs in Oklahoma City, Ok

Carrier Payables Specialist
INSURICA, Inc. —Oklahoma City, OK
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Customer Support Specialist
Maxcess International —Oklahoma City, OK
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
Systems Support Specialist II - City
City of Oklahoma City —Oklahoma City, OK
- $516 an hour
- Weekends as needed
- Background check
- Customer service
- Military
- Health insurance
- Opportunities for advancement
2d
Taxpayer Support Specialist
Oklahoma Tax Commission —Oklahoma County, OK
- $55,620 a year
- Overtime
- Background check
- Spanish
- Microsoft Excel
- Paid parental leave
- Paid holidays
Systems Support Specialist II - City
The City of Oklahoma City —Oklahoma City, OK
- $35.81 - $54.80 an hour
- Weekends as needed
- Background check
- Customer service
- Military
- Health insurance
- Opportunities for advancement
2d
Technical Support Specialist
Navanta, LLC —Oklahoma City, OK
- $22.50 - $25.00 an hour
- Full-time
- Ability to sit for extended periods
- 1 year
- Ability to lift 25 pounds
Administrative Support Specialist B-2 Div (WBZ) - 01.06.04/05
Credence —Tinker AFB, OK
- Urgently hiring
- Microsoft Outlook
- Doctoral degree
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Technical Support Specialist (Mid-shift)
Navanta, LLC —Oklahoma City, OK
- $22.50 - $25.00 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Ability to sit for extended periods
Case Manager Specialist
Dynamic Workforce Solutions —Oklahoma City, OK
- $19.00 - $19.71 an hour
- Overtime
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
End User Support Specialist - Shared Services Center
Bob Moore Auto Group —Oklahoma City, OK
- Mid-level
- Office
- 3 years
Onsite Solutions Specialist
Navanta, LLC —Oklahoma City, OK
- Overnight shift
- Computer Science
- Mid-level
- Office
- Disability insurance
- Dental insurance
4d
Administrative Support Specialist B-1 Div (WBN) - 01.2.01
Credence —Tinker AFB, OK
- Urgently hiring
- Microsoft Outlook
- Doctoral degree
- Office
- AD&D insurance
- Disability insurance
Quick Apply
2d
Account Resolution Specialist
American Collection Services —Oklahoma City, OK
- $16 - $30 an hour
- Full-time
- Sales
- Computer literacy
- Computer skills
- Paid training
- Health insurance
Quick Apply
Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —Oklahoma City, OK
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Contract Management Specialist (Associate or Experienced)
Boeing —Oklahoma City, OK
- $68,000 - $92,000 a year
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
11d
Customer Resolution Specialist
FIRST FIDELITY BANK —Norman, OK
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
- Opportunities for advancement
Quick Apply
Client Engagement Specialist
Convatec —Oklahoma City, OK
- Full-time
- Remote
- Spanish
- English
- Mid-level
Wind Specialist (Acciona) - Oklahoma City, OK
Enel —Oklahoma City, OK
- $83,000 - $105,148 a year
- Full-time
- Bachelor of Science
- Engineering
- Mid-level
- Paid holidays
- Flexible spending account
Warehouse Specialist
Integrated Power Services —Norman, OK
- $20 - $22 an hour
- Computer literacy
- Pass drug screening
- Forklift
- Health insurance
- Dental insurance
10d

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Carrier Payables Specialist

INSURICA, Inc. -
Oklahoma City, OK

Apply Now

Job Details

Full-time
$60,000 - $65,000 a year

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Summary

The Carrier Payables Specialist is responsible for the full cycle of insurance premium payables, including, but not limited to, timely and accurate payment of Insurance carrier accounts and reconciliation, research, and balancing of complex general ledger account transaction activity, ensuring critical timelines are met. The Carrier Payables Specialist is part of a team effectively processing transactions for over 100 carriers across multiple entities, branches, and departments, including external and intercompany transactions.

Essential Job Functions

Accurate and timely reconciliation of carrier statements and/or individual carrier invoices against EPIC invoicing, ensuring accuracy and compliance with internal policies and external regulations (both state and insurance carrier requirements)
Research and resolve discrepancies such as missing statements, payment variances, billing discrepancies and unapplied cash, working with brokers and carriers to resolve issues, as well as with internal Account Managers to determine the appropriate corrective action needed
Develop and maintain focused knowledge on assigned carriers to ensure effective execution of the processes around each carrier’s expectations
Verify client billing and collection has occurred, and/or escalate for advance payment consideration
Process payments, using multiple bank accounts, depending on the entity
Independently create adjusting entries, as necessary, throughout the reconciliation process
Process payments to finance companies as needed for financed policies
Process returned premiums, including the appropriate determination for when returns should be issued to customers vs. premium finance companies
Critical thinking and decision making involved with reconciliation of general ledger liability balances, against detailed subsidiary, for all carriers in areas of responsibility, to anticipate E&O exposure and risk of financial errors for accurate record keeping in the agency management system
Develop and maintain effective relationships with carrier contacts, ensuring open communication and a joint resolution process, as issues arise
Support team members in similar roles, as a backup or in heavy volume times, in support of a strong team environment, including mentoring newer members to the team
Support other Insurance Accounting functions, with knowledge and developed experience, as needed
Expectation for the use of AI/Technology as an ongoing resource in the performance of essential job functions, ensuring overall efficiency
Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions
Participate in seminars and other training for knowledge and skill development

Additional Responsibilities
This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.
Telecommuting opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department.

Job Qualifications

2 – 4 Years’ experience in agency accounting, with demonstrated knowledge of accounts receivable and payable preferred
High School diploma required
College-level accounting courses or equivalent experience preferred

Knowledge, Skills, and Abilities

Knowledge and execution of processes to meet regulations dictated by carriers, state Departments of Insurance, and other jurisdictions
Advanced acumen and strategic thinking to discern the appropriate approach needed
Basic accounting knowledge of journal entries
Strong computer skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.), with an understanding of automated agency management systems
Strong organizational, analytical, and problem-solving skills
Detail-oriented, accurate with data input, and have math skills, including the ability to add, subtract, multiply, and divide numbers
Team player and willing to find accommodating solutions for our customers, companies, and the Agency
Ability to work within a fast-paced, changing priority environment
Self-motivated, with the initiative to prioritize and be self-directed
Regular and punctual attendance is required
Excellent communication skills, both verbally and in writing, to interact with various levels of organization, both internally and externally
Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

Work Conditions and Accommodations

Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
Ability to lift up to 20 pounds occasionally
Requires operation of a computer workstation, including keyboard and video display
All requirements may be modified to reasonably accommodate physical or mental impairment

Apply Now

Refine Your Search

customer solutions specialist jobs in oklahoma city, ok

Carrier Payables Specialist

Customer Support Specialist

Help Desk Technician

Systems Support Specialist II - City

Taxpayer Support Specialist

Systems Support Specialist II - City

Technical Support Specialist

Administrative Support Specialist B-2 Div (WBZ) - 01.06.04/05

Technical Support Specialist (Mid-shift)

Case Manager Specialist

End User Support Specialist - Shared Services Center

Onsite Solutions Specialist

Administrative Support Specialist B-1 Div (WBN) - 01.2.01

Account Resolution Specialist

Remote Collection Specialist

Contract Management Specialist (Associate or Experienced)

Customer Resolution Specialist

Client Engagement Specialist

Wind Specialist (Acciona) - Oklahoma City, OK

Warehouse Specialist

I want to receive the latest job alert for customer solutions specialist in oklahoma city, ok

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