Top 20 Information technology manager Jobs in Oklahoma City, Ok

IT Service Manager
OU Health —Oklahoma City, OK
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Enterprise Systems Manager
SCSSARL Enterprise Systems Group —Oklahoma City, OK
- $88,000 - $115,000 a year
- Full-time
- Computer Science
- Mid-level
- Supervising experience
- Health insurance
- Employee assistance program
Quick Apply
IT Manager
KICKAPOO CASINO —Harrah, OK
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Director of IT - Shared Services Center
Bob Moore Auto Group —Oklahoma City, OK
- Computer science
- Clean driving record
- Computer Science
IT Operations & Business Systems Manager
Nortek Data Center Cooling —Oklahoma City, OK
- Full-time
- Azure
- Office
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
IT MANAGER
THUNDERBIRD CASINO —Norman, OK
- Weekends as needed
- Background check
- 5 years
- Word processing
- Dental insurance
- Paid time off
Engineering Manager
General Dynamics Information Technology —Oklahoma City, OK
- $119,000 - $161,000 a year
- Engineering
- Travel
- IT
- Paid time off
- 401(k) matching
Service Desk Manager
Leader Communications Inc —Oklahoma City, OK
- Full-time
- Bachelor's degree
- Recruiting
- SharePoint
Quick Apply
Director, IT Project Management
OU Health —Oklahoma City, OK
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Mgr IT - Oracle FSCM
INTEGRIS Health —Oklahoma City, OK
- Oracle
- Mid-level
- 3 years
- Health insurance
- Paid time off
Quick Apply
Client Services Technical Supervisor
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Computer science
- Computer Science
Sr. Operations Manager
NOV Inc. —Yukon, OK
- Full-time
- Engineering
- Product management
- Organizational skills
Advanced Problem Resolution (APR) Lead
Leader Communications Inc —Oklahoma City, OK
- Full-time
- Computer Science
- Bachelor of Science
- Windows
Quick Apply
Director - Finance & IT
Advanced Flow Solutions Inc —Oklahoma City, OK
- $158,600 - $237,800 a year
- Online Application
- Office
- Finance
- Analysis skills
- Health insurance
- Paid time off

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Technical Support Specialist
OmniWarn Public Safety —Yukon, OK
Experience with remote desktop and remote support tools. Provide remote technical support for Commander and CommanderOne. Install software updates and drivers.
$45,000 - $55,000 a year
Quick Apply
22h
BIM Support Specialist
Frankfurt-Short-Bruza Assoc —Oklahoma City, OK
Assist with software installations, upgrades, deployment, configuration, and license management for BIM related applications.
$40,000 - $55,000 a year
Quick Apply
2d

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IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
Bachelor’s degree in Information Technology, Computer Science, or related field preferred. My role requires that I build strong customer relationships and…
Quick Apply
Assistant Director - IT Application Development
School Employees Retirement System of Ohio —Columbus, OH
Master’s degree preferred or Bachelor’s degree in computer science, business, or related field. The School Employees Retirement System of Ohio is seeking an…
$137,720 - $213,464 a year

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IT Service Manager

OU Health -
Oklahoma City, OK

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off

Qualifications

Confidential information handling
ITIL Certification
Serving clients
IT policy development
Performance Reporting
Change management
Policy & process development
Bachelor's degree
Mentoring
ServiceNow
Management reporting
ITIL implementation

Full Job Description

Position Title:

IT Service Manager

Department:

IT Support Services

Job Description:

The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to targeted service levels ensuring the quality and availability of critical OU Health IT services. This position also serves as representative and point of escalation for ETS customers.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Development, refinement, and maintenance of the ITIL based service management processes and their enabling toolsets
Planning and managing the continued enablement of core Service Management processes on OU Health supporting systems
Ensuring the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes
Coordinating interaction and integration between OU Health’s other core service management processes
Producing management escalation and performance information on a regular basis
Identification and management of Major Incidents or Changes affecting critical OU Health services or impacting patient safety
Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or requirements

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

Education Requirements: Bachelor’s Degree required.

Experience Requirements:

3-5 years of experience working in IT Service Management, managing, measuring and reporting on ITIL service management processes on a ServiceNow platform.
Experience in implementing and maturing ITIL processes preferred. Prior healthcare experience preferred.

License/Certification/Registration Requirements:

Current version of ITIL Certification required.
One or more ITIL Practice Manager certifications preferred.

Knowledge/Skills/Abilities Required:

Knowledge of the implementation and maintenance of ITIL processes
Ability and desire to mentor less senior Service Managers or those seeking to become Service Managers.
Ability to drive priorities and manage change with a positive outcome
Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
Strong proactive approach to problem-solving and resolution skills, takes initiative and uses good judgment, excellent follow-up skills
Possesses strong and effective working relationships with all levels of OU Health representing ETS as a trusted point of contact and escalation.
Excellent demonstrated interpersonal and communication skills (oral and written), professional demeanor and presentation
High attention to detail, outstanding organizational skills and the ability to manage time effectively
Position requires the ability to lead under pressure to address major issues, meet strict deadlines, effectively prioritize multiple tasks
Drive policy to seek and identify confidential, sensitive, and proprietary information and maintain such information as confidential

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Apply Now

Refine Your Search

information technology manager jobs in oklahoma city, ok

IT Service Manager

Enterprise Systems Manager

IT Manager

Director of IT - Shared Services Center

IT Operations & Business Systems Manager

IT MANAGER

Engineering Manager

Service Desk Manager

Director, IT Project Management

Mgr IT - Oracle FSCM

Client Services Technical Supervisor

Sr. Operations Manager

Advanced Problem Resolution (APR) Lead

Director - Finance & IT

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Job Description:

Current OU Health Employees - Please click HERE to login.

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