Top 20 Desktop support technician Jobs in Oklahoma City Ok

Network Support Technician
Inserso Corporation —Oklahoma City, OK
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
14d
Desktop Support Technician - Helpdesk Analyst
PCI Energy Solutions —Norman, OK
- On call
- Office
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick Apply
9d
IT Support Technician
Red Rock Behavioral Health Services —Oklahoma City, OK
- Full-time
- Up to 50% travel
- Word processing
- HIPAA
- Paid holidays
- Loan repayment program
Quick Apply
Technical Support Specialist
Navanta, LLC —Oklahoma City, OK
- Full-time
- Analysis skills
- Ability to sit for extended periods
- 1 year
IT Field Support Technician
LifeStance Health —Edmond, OK
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Tier 2 Helpdesk Technician
Bowhead —Oklahoma City, OK
- $28.85 an hour
- Weekends as needed
- Hybrid work
- Ability to walk for extended periods
- 5 years
- High school diploma or GED
Hardware Tech
SAIC —Oklahoma City, OK
- Full-time
- Windows
- 3 years
- Analysis skills
Client Services Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Writing skills
- Mid-level
Fleet Technician 3 (Entry Level) (Evenings)
PepsiCo Beverages North America —Oklahoma City, OK
- $26.20 an hour
- Evening shift
- 18 years or older
- Computer literacy
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Computer Support Technician Assistant - Student
Oklahoma City Community College —Oklahoma City, OK
- $10 an hour
- Online Application
- Classroom
- Computer Science
- Office
Fleet Technician 2 (Experienced) (Evenings)
PepsiCo Beverages North America —Oklahoma City, OK
- $33.40 an hour
- Evening shift
- CDL B
- ASE Certification
- 18 years or older
- Health insurance
- Dental insurance
Aircraft Maintenance D - Flight Simulator Maintenance Technician
L3Harris Technologies —Oklahoma City, OK
- Computer Science
- Military
- English

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Systems Engineer
3Nines Technologies, Inc. —Oklahoma City, OK
Do you have a valid driver’s license? Your growth path:* This role is the top of our Service Desk and the front door to our technical ladder.
From $60,000 a year
Quick Apply
Network Support Technician
Inserso Corporation —Oklahoma City, OK
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and…
Quick Apply
14d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
3d
Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
Quick Apply

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Network Support Technician

Inserso Corporation -
Oklahoma City, OK

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Computer hardware
Desktop (troubleshooting support)
Systems engineering
Networking equipment (troubleshooting support)
Hardware diagnostics

Full Job Description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.

Responsibilities:

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
Assist in testing, applying, and maintaining server configurations and related security patches.
Assist in maintaining and checking the health of systems and backups to include restore testing.
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
Provide inventory support and input to the provided inventory system for the customer.
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
Conduct or provide new equipment deployments and/or requested deployment support.
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
Analyzes functional business requirements and design specifications for functional activities.
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.

Required Skills/Experience:

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate Degree or equivalent experience.
1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
General knowledge network products and systems.
Experience in a rapid paced, time sensitive, high-quality environment.
Must have excellent team skills and collaboration skills.
Attention to detail and follow-through.
Ability to work with minimal supervision.
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Preferred Skills/Experience:

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Experience evaluating system performance results and recommending improvements or optimizations.
Experience performing IT hardware repairs and installing replacement parts.
Experience planning and leading technology assignments and projects.
Prior hands-on experience with the setup, configuration and administration of servers and backups.
Experience functioning as a technical expert across multiple project assignments.
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.

Physical and/or Mental Qualifications:

Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Quick Apply

Refine Your Search

desktop support technician jobs in oklahoma city ok

Network Support Technician

Desktop Support Technician - Helpdesk Analyst

IT Support Technician

Technical Support Specialist

IT Field Support Technician

Tier 2 Helpdesk Technician

Hardware Tech

Client Services Technician

Fleet Technician 3 (Entry Level) (Evenings)

Computer Support Technician Assistant - Student

Fleet Technician 2 (Experienced) (Evenings)

Aircraft Maintenance D - Flight Simulator Maintenance Technician

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