Top 37 Technical support Jobs in Olympia, Wa

IT Customer Support - Entry Level
State of Washington Auditor's Office —Olympia, WA
- $5,249 - $7,062 a month
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Paid holidays
- Health insurance
6d
IT Customer Support - Entry
State of Washington Liquor and Cannabis Board —Olympia, WA
- $64,248 - $86,436 a year
- Online Application
- Hybrid work
- Background check
- Computer Science
- Office
- Free parking
- Wellness program
IT Customer Support - Entry Level
State of Washington —Olympia, WA
- $5,249 - $7,062 a month
- Full-time
- Analysis skills
- Military encouraged
- In-person
- Paid holidays
- Health insurance
5d
IT Customer Support - Entry
Washington State Liquor And Cannabis Board —Olympia, WA
- $64,248 - $86,436 a year
- Online Application
- Hybrid work
- Background check
- Computer Science
- Office
- Free parking
- Paid training
IT Helpdesk Support Specialist II
BrightWire Networks —Olympia, WA
- $45,000 - $50,000 a year
- Full-time
- Background check
- Maintenance
- Mid-level
- Health insurance
- Vision insurance
Student Records Support Specialist
North Thurston School District —Olympia, WA
- $30.14 - $45.85 an hour
- Full-time
- Background check
- School experience
- Research
- Health insurance
- Dental insurance
Quick Apply
7h
Associate Help Desk Specialist
PSW —Olympia, WA
- $53,600 - $60,100 a year
- Overtime
- Microsoft Outlook
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Olympia, WA
- $57,600 - $90,400 a year
- Full-time
- Engineering
- Mid-level
- Office
2026-27 Student Records Support Specialist - RMAC (Open Until Filled)
North Thurston Public Schools —Olympia, WA
- $30.14 - $45.85 an hour
- Background check
- School experience
- Research
- Disability insurance
- Dental insurance
4d
Customer Service Coordinator
Penske Truck Leasing and Logistics —Olympia, WA
- $28.50 an hour
- ASE Certification
- Ability to walk for extended periods
- Pass drug screening
5d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Lacey, WA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
IT Service Desk Specialist – Level I – MADIGAN
Systems Plus —Lewis McChord, WA
- Email
- Mid-level
- Office
- Bachelor's degree
SWRO Receptionist (Customer Service Specialist 2)
State of Washington Dept. of Ecology —Lacey, WA
- $44,856 - $59,760 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- SharePoint
- Paid holidays
- Disability insurance
4d
Operations Technical Specialist (Commercial/Personal Insurance)
Insurance Office of America, Inc. —Olympia, WA
- $60,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - Specialized Transportation
Pierce Transit —Lakewood, WA
- $27.18 - $30.79 an hour
- Online Application
- Writing skills
- English
- Office
- Wellness program
- Paid holidays
5d
Server and Customer Service
Pizza Hut —Olympia, WA
- $17.13 - $17.63 an hour
- Full-time
- Serving
- Quick service & fast food restaurant
- 16+ years old
- AD&D insurance
- Disability insurance
Quick Apply
STEP-IT Apprentice (Must be a Nisqually Tribal Member)
Nisqually Red Wind Casino —Olympia, WA
- Weekends as needed
- Computer literacy
- Ability to lift 75 pounds
- Ability to stand for extended periods
Customer Service Representative - Inside Sales
Thermal Supply Inc. —Olympia, WA
- $20.00 - $28.68 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Squadron Electronic Flight Bag Support Specialist
INTECON —Joint Base Lewis McChord, WA
- $40,000 - $78,000 a year
- Full-time
- Hybrid work
- Military
- Mid-level
- High school diploma or GED
- Paid training
- AD&D insurance
Quick Apply
CSR - Customer Service Representative
Tacoma Animal Hospital —Tacoma, WA
- $18 - $22 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
12d

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IT Customer Support - Entry Level

State of Washington Auditor's Office -
Olympia, WA

Apply Now

Job Details

Full-time
$5,249 - $7,062 a month
6 days ago

Benefits

Paid holidays
Health insurance
Flexible schedule

Qualifications

Computer science
Email customer support
Technical support via phone
Computer Science
Phone communication
Associate's degree in computer science
Incident Escalation
Managing clients in a customer support role
Analysis skills
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer Engineering
Customer support
1 year
Technical support via email
Equipment inventory management
Associate's degree
Bachelor's degree in computer science
Escalation handling
Entry level
Ticketing system technical support

Full Job Description

Description

Be valued. Be challenged. Build a career.

About SAO:

At the State Auditor’s Office, we work together to make a difference in how our state government operates. With 15 offices statewide, we are looking for innovative, talented people to join our team to help us continue our important work. Get to know us! We take pride in serving various governments and the people of Washington State. Learn more about who we are and what we do on social media, using the hashtag #WeAreSAO and on our website at https://sao.wa.gov/about-sao/what-we-do.

Our Culture:

We are committed to building and maintaining a workplace environment that is collaborative and supports all employees as we effectively carry out the agency’s mission. This includes ensuring inclusion and equity throughout the agency, while embracing the individual differences of our employees and clients. We believe that diverse perspectives and backgrounds are fundamental to doing our best work.

About Team Information Services:
Team Information Services provides the technology that powers the Office of the Washington State Auditor. Our teams partners with employees across the agency to deliver secure, reliable, and innovative technology solutions that support our audit, administrative and operational programs.

This position is for Team Client Services as Customer Support at the Entry Level and reports directly to the Client Services Manager. The salary is on the 01IT scale and will be between $5,249 and $7,062 monthly, depending on experience.

In this role, you'll be the first point of contact for employees needing technical assistance while gaining hands-on experience supporting a modern enterprise IT environment. You'll troubleshoot technical issues, deploy and configure hardware and software, support Microsoft technologies, and work alongside infrastructure, cloud, applications and security team to deliver excellent customer service.

We're looking for someone who enjoys solving problems, communicating with customers, and continuously learning new technologies. Success in this role means providing responsive support, knowing when to escalate complex issues, identifying opportunities to improve service, and helping create a positive technology experience for agency staff.

A job and benefits that support a healthy work/life balance.

The Washington State Auditor’s Office (SAO) prides itself in offering flexible schedules and a hybrid work environment that helps our staff balance work and life. We also offer a comprehensive package of health and wellness benefits to employees, including:

Full benefits package. Click here to learn more.
Paid vacation, sick leave and holidays.
Growth and development opportunities
Educational and professional certification reimbursements
An agency-wide commitment to diversity, equity, inclusion and respect in the workplace

Duties

Some of what you will do:

Serve as the first point of contact for customers seeking technical assistanec over the phone, email, or through our ticketing system
Maintain a high level of courteous customer service at all times
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Record events and problems and their resolution in the agency issue tracking system
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Maintain accurate inventory records for agency technology assets

What are we looking for:

An individual eager to learn and grow in a collaborative enironment
Someone with a high level of attention to detail
Great communicaton skills
Great troubleshooting and analytical skills

Qualifications

Required Qualifications:

Associate degree or higher in Computer Science, Computer Engineering or other related field, or one year as an Information Technology Systems Specialist 2 or equivalent.
One (1) year experience providing technical and customer support

Equivalent education/experience

Year for year of actual job experience may be accepted in lieu of the educational requirement

Desired Qualifications

Bachelor's degree or higher in Computer Science, Computer Engineering, or other related field. Year for year of actual job experience may be accepted in lieu of the educational requirement.
Two (2) years of experience providing technical and customer support

The qualifications listed above represent the technical requirements and experience necessary for this position. The competencies (knowledge, skills, abilities and behaviors) listed below represent the interpersonal capability and aptitude necessary for this position:

Accountability
Communication and Customer Focus
Leadership
Judgment
Analysis
Adaptability/flexibility
Results Orientation & Initiative

Supplemental Information

Application Process:
To be considered, applicants must submit a completed application. This includes:

Complete responses to application fields
Complete responses to supplemental questions
Cover Letter
Resume

If you are a US Veteran and would like to apply for Veteran's Preference, attach a copy of Form DD214 military record showing honorable discharge.

Questions may be directed to the applications unit at [email protected].

Our Commitment to Diversity and Inclusion

We are committed to building a team with a variety of backgrounds, skills and ideas in order to carry out the agency’s mission today and in the future. This includes ensuring every member of our team feels valued and supported. We encourage you to join us.

The Office of the Washington State Auditor is an equal opportunity employer.

Persons with a disability, who need assistance in the application or testing process, or who need this announcement in an alternative format, may call (564) 999-0947 or via the telecommunications relay service by dialing 7-1-1.

Apply Now

Refine Your Search

technical support jobs in olympia, wa

IT Customer Support - Entry Level

IT Customer Support - Entry

IT Customer Support - Entry Level

IT Customer Support - Entry

IT Helpdesk Support Specialist II

Student Records Support Specialist

Associate Help Desk Specialist

Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers

2026-27 Student Records Support Specialist - RMAC (Open Until Filled)

Customer Service Coordinator

Seasonal, Operations Technical Specialist (Part Time)

IT Service Desk Specialist – Level I – MADIGAN

SWRO Receptionist (Customer Service Specialist 2)

Operations Technical Specialist (Commercial/Personal Insurance)

Customer Service Representative - Specialized Transportation

Server and Customer Service

STEP-IT Apprentice (Must be a Nisqually Tribal Member)

Customer Service Representative - Inside Sales

Squadron Electronic Flight Bag Support Specialist

CSR - Customer Service Representative

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