Year Round
Palisades Tahoe
We share the spirit of these legendary mountains with the world.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Job Summary: The HR team representative responsible for overseeing various aspects of learning and development, benefits and employee communication channels. Manages the daily operations of the Human Resources office, including onboarding, background checks, team training resources, and SOPs. Delivers outstanding service to internal guests with efficiency and a friendly approach.
Applicants must be 18 years of age.
Hourly: The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Base hourly pay range: $22.96 - $32.14 per hour
A Great Job and Benefits to Match:
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Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
- Healthcare options for both Seasonal & Year-Round employees
- Generous discounts on outdoor gear, apparel, etc.
- 401(k) plan with generous company match
- Free lift tickets, plus 50% off lift tickets
- 25%-50% discount at Food & Beverage locations at Palisades & Alpine
- 30% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
Employee Assistance Program (EAP)
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Essential Job Responsibilities/Duties/Tasks include the following and other duties may be assigned:
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Warmly welcomes, greets, and assists employees with their questions related to employment at Palisades Tahoe in an efficient and courteous manner.
- Provides accurate information about employment opportunities, employee policies, events, and business operations for Palisades Tahoe.
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Adheres to all company policies with the utmost integrity.
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Maintains compliance with state and federal employment laws and ensures accuracy with processes and procedures.
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Ensures team data entry accuracy with regular auditing and follow up.
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Creates and updates employee learning modules for Human Resource related content and other resort departments. Reviews all content for accuracy before being launched.
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Provides learning support to management teams by auditing attendance, managing enrollments, and building training in HRIS system
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Understand the fundamentals of the different benefit packages, who is eligible, and be able to answer questions as they arise
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Support employees with benefit enrollments, answer general plan questions and communicate enrollment deadlines
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Schedule and host annual Wellness Clinic and communicate wellbeing program throughout plan year
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Support employees with leave of absences, understanding different leave types, initiating leaves with third party vendor, tracking in our HRIS system, and internal tracking
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Serve as Wellbeing Champion and support Human Resources Manager with hosting successful events throughout season for employees
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In partnership with team efficiently completes data entry for new hires and returning staff.
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Maintains I-9 compliance within federal government and E-Verify guidelines. Ensures 100% compliance on I-9 completion and verification within three days of hire. Follows through with timely termination when I-9 is not completed in accordance with above guidelines.
- Communicates both verbally and in writing through phone calls, emails, faxes, and ensures the regular flow of information to necessary parties as needed.
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Maintains a high level of confidentiality.
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Special projects and tasks as assigned.
Competencies and Job Requirements:
Required:
- Effective communication skills, oral & written.
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Strong sense of urgency with an ability to meet deadlines with minimal supervision.
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Excellent organizational skills.
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Strong sense of customer service standards and expectations & safety awareness.
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Able to understand and follow verbal and written instructions.
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Maintain a neat & clean appearance in compliance with the company grooming standards.
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Punctual, with the ability to report at scheduled start time .
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Works well as part of a team.
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Able to work with minimum supervision.
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Ability to work within a fast paced, high volume and demanding environment.
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Excellent organizational and problem-solving skills with the ability to handle multiple tasks simultaneously.
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Ability to maintain a high level of discretion and confidentiality.
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Intermediate to advanced computer skills, proficient in Microsoft Word, Excel, Outlook, Power Point, and Internet Explorer.
Education and Experience:
Required:
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High School Diploma or GED
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Two years of Human Resources experience and/or training; or equivalent combination of education and experience
Preferred:
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Bachelor’s degree or PHR certification
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Experience in the ski resort industry
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.
Hazardous Materials/Noise: The noise level in the workplace is usually moderate.
Equipment Used in Job: General office equipment
For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility . Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.
