Top 23 Customer care coordinator Jobs in Omaha, Ne

Operations Coordinator
Honor —Omaha, NE
- $21.60 an hour
- Full-time
- Remote
- 3 years
- Home Health
- Communication skills
Quick Apply
3h
Front Desk Coordinator
New Image Dentistry —Omaha, NE
- $20 an hour
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Paid holidays
- Health insurance
5d
Dental Front Office Administrator/Patient Care Coordinator
Nebraska Dental Center —La Vista, NE
- $20 - $24 an hour
- Email
- Dental office
- Computer literacy
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
4d
Customer Care Coordinator-Order Experience I
Numotion —Omaha, NE
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
5d
Engagement Specialist - Davita IKC - Nebraska
DAVITA —Omaha, NE
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
12d
Patient Coordinator at Oral Surgery Associates
Oral Surgery Associates —Gretna, NE
- Full-time
- Dental office
- Surgery
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Resolution Coordinator
Mastery Logistics Systems —Omaha, NE
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Account Coordinator
OBrien Industries Inc —Omaha, NE
- Office
- Communication skills
- Entry level
3d
Customer Care Coordinator - Delivery Sched. I
Numotion —Omaha, NE
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
2d
Front Desk/Patient Care Coordinator
Camp Smile Pediatric Dentistry —Omaha, NE
- From $18 an hour
- Full-time
- Bilingual
- Dental office
- Administrative experience
- Dental insurance
- Flexible schedule
Quick Apply
7h
Pharmacy & Medical Benefits Verification Specialist (Amber Specialty Pharmacy)
Amber Specialty Pharmacy —Omaha, NE
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
10d
Senior Associate Patient Coordinator - Cornea and Refractive Surgery
Nebraska Medicine —Omaha, NE
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Tuition reimbursement
- Opportunities for advancement
10h
Project Coordinator/Install Service Coordinator-Kansas City
Lifeway Mobility Holdings LLC —Omaha, NE
- $23 - $25 an hour
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
Sr Associate Patient Coordinator - Vascular Surgery
Nebraska Medicine —Omaha, NE
- Full-time
- Surgery
- Customer service
- Mid-level
- Tuition reimbursement
- Opportunities for advancement
Prior Authorization Specialist
Saunders Medical Center —Omaha, NE
- Part-time
- Customer service
- Basic math
- HIPAA
Quick Apply
6h
Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Council Bluffs, IA
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
12d
Dealer Services Specialist II
Cox Automotive —Omaha, NE
- $20.10 - $30.10 an hour
- Full-time
- Dealership
- Inventory management
- Computer literacy
- Paid jury duty
- Paid holidays
3d
Medical Office Coordinator/Patient Navigator
Healogics —Omaha, NE
- $17.81 - $21.90 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
Quick Apply
6d

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Front Desk Coordinator
New Image Dentistry —Omaha, NE
Answer, screen, and direct phone calls and emails. Handle office tasks such as scanning, filing, and correspondence. Schedule and confirm patient appointments.
$20 an hour
5d
Front Office Coordinator
Rensch & Rensch Law, PC, LLO —Omaha, NE
In this vital role, you will be the first point of contact for visitors and clients, ensuring a warm, professional, and efficient front desk experience.
$20 - $23 an hour
Quick Apply
8h

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Referral Intake Associate
BAYADA Home Health Care —Columbus, OH
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
$20.67 an hour
Quick Apply
3d
Orthodontic Receptionist / Scheduling Coordinator
The Smile Shoppe at Dublin Orthodontics —Dublin, OH
This would include, but is not limited to cheerfully answering the phones for multiple offices, greeting patients/parents when they come in for appointments,…
$20.00 - $27.50 an hour
Quick Apply
5d

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customer care coordinator jobs near omaha, ne

Operations Coordinator

Honor -
Omaha, NE

Quick Apply

Job Details

Full-time
$21.60 an hour
3 hours ago

Qualifications

De-escalation techniques
Conflict de-escalation
Emotional safety support

Full Job Description

Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.

Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.

Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.

About the Role:

As an Operations Coordinator, you play a critical frontline role ensuring that care delivery remains seamless, responsive, and compassionate — even under pressure. You'll handle real-time staffing coordination, same-day scheduling changes, and urgent communication between clients, families, and Care Pros.

This is a remote role. Depending on your preference the schedules available are below.

Tuesday - Saturday 2:30pm-11pm Central Time
Sunday - Thursday 1:30pm-10pm Central Time

Please note: Attendance during training (two weeks, full-time, Monday - Friday 9:00am to 5pm Central Time) is required; this includes being on camera and actively engaged throughout all sessions.

Why you'll love this role:

You'll be joining a purpose-driven team that blends empathy with operational excellence — keeping clients safe, Care Pros supported, and the system running smoothly. You'll gain exposure to national-scale care delivery logistics, advance your operational skill set, and contribute directly to the mission of transforming aging. With opportunities to grow into more senior roles focused on Client Management, Care Pro Relationship Management, Care Pro Recruiting, and Care Pro HR.

As an Operations Coordinator at Honor, you provide:

Same-Day Staffing & Coordination: Ensure timely and accurate caregiver scheduling to meet client needs and preferences, especially during same-day changes or emergencies.
Real-Time Communication & Support: Serve as the first point of contact for urgent client and family needs. Respond promptly to time-sensitive situations, providing clear updates and empathetic support.
Task Execution: Execute operational tasks including check-ins, staffing activities, and managing inbound communications in alignment with established workflows and policies.
Issue Resolution: Address service delivery challenges with urgency and professionalism, ensuring the best experience for clients and Care Pros.
Documentation & Compliance: Accurately record client updates, staffing changes, and escalations, maintaining regulatory and company documentation standards.
Communication & Escalation Management: Deliver critical updates to owners, clients, families, and Care Pros—tailoring messages by audience, tone, and communication preferences to ensure clarity and understanding.

We're looking for you to bring:

3+ years of experience in customer service or operations in a healthcare, staffing, or call center environment
Hands-on experience handling real-time scheduling, dispatch, or triage
Demonstrated tech fluency, with comfort navigating multiple platforms (CRM, EMR, or workforce management tools)
Strong written and verbal communication skills; skilled in de-escalation and empathy
Reliable attendance and commitment to full participation in training and ongoing shifts
Consistent tenure and accountability in previous roles — you take ownership and follow through

Key Performance Indicators for this role:

Phone Answer Rate
Task Acceptance Rate
Time Available for Tasks
Time Available for Calls

Leadership Principles in Action as Operations Coordinator:

Honor's Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role:

Are Mission First: Leaders demonstrate a genuine passion for our mission. They prioritize decisions and activities that move the mission forward.
Relentlessly Focus on Clients: Leaders always start with the client and work backwards. They are maniacally focused on creating solutions that lead to better care for our clients.
Always Push: Leaders set a high bar for themselves and others. They know that mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes.

#LI-AN1

At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Quick Apply

Refine Your Search

customer care coordinator jobs in omaha, ne

Operations Coordinator

Front Desk Coordinator

Dental Front Office Administrator/Patient Care Coordinator

Customer Care Coordinator-Order Experience I

Engagement Specialist - Davita IKC - Nebraska

Patient Coordinator at Oral Surgery Associates

Customer Resolution Coordinator

Account Coordinator

Customer Care Coordinator - Delivery Sched. I

Front Desk/Patient Care Coordinator

Pharmacy & Medical Benefits Verification Specialist (Amber Specialty Pharmacy)

Senior Associate Patient Coordinator - Cornea and Refractive Surgery

Project Coordinator/Install Service Coordinator-Kansas City

Sr Associate Patient Coordinator - Vascular Surgery

Prior Authorization Specialist

Hearing Ambassador (Patient Care Coordinator)

Dealer Services Specialist II

Medical Office Coordinator/Patient Navigator

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