Top 35 Customer care manager Jobs in Omaha, Ne

Client Service Coordinator
Ameriserve International, Inc. —Council Bluffs, IA
- $21.13 - $23.13 an hour
- Full-time
- 18 years or older
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
Senior Client Service Manager, Personal Choice Retirement Accounts
Charles Schwab —Omaha, NE
- $33.65 - $43.27 an hour
- Hybrid work
- Research
- Office
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
Client Relationship Specialist - Omaha, NE
Charles Schwab —Omaha, NE
- $22.02 - $35.05 an hour
- Office
- 1 year
- Communication skills
- Paid parental leave
- Employee stock purchase plan
5d
Customer Service Manager II - Omaha, NE
Canteen —Omaha, NE
- $60,000 - $62,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Quick Apply
Manager, Customer Service
Farm Family —Omaha, NE
- Weekends as needed
- English
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Customer Service Manager - Ice Solutions
AlffCo/Ice Solutions —Omaha, NE
- Full-time
- Google Workspace
- Mid-level
- QuickBooks
Quick Apply
Customer Care Manager - State Farm Agent Team Member
Maegan Bouc - State Farm Agent —Omaha, NE
- $35,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
- Parental leave
Quick Apply
7d
Client Services Manager II
National Indemnity Company —Omaha, NE
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Research
- Wellness program
- Health insurance
11d
Customer Service Manager
Hobby Lobby —Omaha, NE
- $15.75 - $21.15 an hour
- Part-time
- Computer literacy
- Team management
- Computer skills
- Paid holidays
- Disability insurance
Customer Service Manager
DXP Enterprises, Inc. —Omaha, NE
- Overtime
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Voice of Customer Program & Analytics Manager - Omaha, Nebraska
PenFed Credit Union —Omaha, NE
- $79,400 - $144,776 a year
- Overtime
- Marketing
- Office
- Bachelor's degree
- Paid parental leave
- Disability insurance
Client Experience Director
HDR —Omaha, NE
- $181,000 - $326,000 a year
- Full-time
- Sales
- Marketing
- Bachelor of Science
- Paid holidays
- Disability insurance
4d
Customer Success Manager (CSM)
Remarcable, Inc. —Omaha, NE
- $75,000 - $95,000 a year
- Full-time
- Dedicated
- Electrical experience
- Construction experience
- Health insurance
- Dental insurance
Overnight Client Support Specialist
Midlands Testing Services Inc. —Omaha, NE
- From $21 an hour
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Client Program Manager
Fiserv —Omaha, NE
- Full-time
- 3 years
- Bachelor's degree
- US work authorization
IT Client Account Manager/Senior Account Manager
Diversified Solutions —Omaha, NE
- Mid-level
- US work authorization
- AD&D insurance
- Dental insurance
Global Client Program PMO and Operations Lead
Deloitte —Omaha, NE
- Office
- Master's degree
- 8 years
Real Estate Client Support Specialist
P.J. MORGAN INVESTMENTS, INC. —Omaha, NE
- $16 - $18 an hour
- Full-time
- Residential
- Analysis skills
- Driver's License
Quick Apply
11d
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Omaha, NE
- 5 years
- Research
- Travel

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Client Service Coordinator

Ameriserve International, Inc. -
Council Bluffs, IA

Quick Apply

Job Details

Full-time
$21.13 - $23.13 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance
Employee stock ownership plan
Flexible schedule
Retirement plan

Qualifications

RBT Certification
Computer operation
Staff supervision
Passenger vehicle
Writing skills
Job-specific skills training (staff training program)
Social service program staff supervision
Driver's License
Supervising experience
Bachelor's degree
Team management
Computer skills
Professional development training

Full Job Description

Job Type: Full-time
Pay: $21.13 - $23.13 per hour
Location: Council Bluffs, IA

About us:

Would you like to enhance your career? Would you like to get free training for a job that offers you both rewards and challenges, all within a positive culture that rewards your abilities?
If you answered “ Yes!” to one or more of these, then run (don’t walk… it's way too slow) to AmeriServe and get started!!!

AmeriServe International provides supported community living and day habilitation services for persons with intellectual disabilities.

Client Services Coordinator

The Client Services Coordinator is responsible for coordinating available resources, processes, and personnel for their team members. We at AmeriServe International serve individuals with developmental disabilities, and we give opportunity for individuals to have a safe, purposeful, and pleasurable life in the community they live in.

What we offer:

On-the-job training
Paid Time Off
Health, dental, and vision benefits
Employee Stock Ownership Plan (ESOP)
Earn up to an additional $500 per month by meeting Key Performance Indicators (KPI)

Under the guidance and direction of the Program Coordinator or Lead Client Service Coordinator, the Client Services Coordinator will:

Monitor health needs of persons served and assist in routine medical appointments as needed.
Ensure services are delivered by the primary physician and identified health care specialists.
Support the scheduling of appointments and provide/arrange transportation.
Ensure that each team member has the training and the materials to fulfill their responsibilities.
Monitor medication management practices of persons served and provide related employee training.
Provide training and coaching to Lead CSRs and CSRs so they effectively carry out the plan of habilitation as described in the Individual Comprehensive Plan, Treatment Plans, Behavior Support Plans, and the Personal Network Assessment Plan.
Communicate routinely with Lead Client Service Coordinators or Program Coordinators, providing information necessary to make appropriate and timely decisions concerning staff and clients.
Submit designated paperwork to Lead Client Service Coordinators or Program Coordinators according to assigned timelines.
Provide staff training and evaluation according to established timelines.
Manage Services, writing approved budgetary guidelines; schedule staff according to the approved staffing template and minimize overtime.
Demonstrate exemplary documentation practices, serving as a model to others.
Monitor staff documentation daily, providing coaching and feedback to achieve high standard of documentation practices.
Ensure vehicles utilized are safe, clean and in good repair.
When supporting persons served in his or her own residence, ensure employees demonstrate respect for the property, furnishings, and client choice.
Encourage Lead Client Service Representatives (LCSR) and Client Service (CSR) Representatives and persons receiving services to participate in purposeful and meaningful community activities based upon client interests and desires.
As appropriate, provide support for meal planning that meets nutritional needs and assures dietary choices.
Support the person served with personal finance management as determined by ICP, and ensure staff are trained to meet the identified support needs
Monitor client balances to ensure persons served retain benefit eligibility.
Provide safe transportation; monitor the driving habits of employees to ensure compliance with company safety guidelines.
Communicate respectfully to all stakeholders: parents, guardians, case managers, health care providers, and vendors, and positively represent the company.
Communicate appropriately with team members from other programs.
Ensure healthy lunches are provided, and medications are sent/received, if required.
Ensure information shared about persons served is shared following HIPAA guidelines.
Participate in meetings, Continuing Education, and other training opportunities in a positive manner.
Provide on-call coverage.
Complete other duties as may be assigned by the Supervisor.

Job Requirements:

4 College degree preferred or related experience
Must be at least 18 years of age
Must have a valid driver's license and provide proof of vehicle insurance
Must successfully pass state-mandated background checks
Must demonstrate the ability to read and write at the level necessary to complete written documentation according to ASI standards
Must possess skills and abilities necessary to provide training to other employees
Must possess interpersonal skills necessary to work productively with other people
Must have basic computer skills
Must be able to work in fast-paced environments
Must have the ability to meet deadlines
Must be willing to adapt to on-call responsibilities
Supervisory experience REQUIRED
Registered Behavior Technician (RBT) Certification PREFERRED

Please direct any employment questions or issues to:
https://secure.entertimeonline.com/ta/AMERISERVE.careers?ApplyToJob=822284618

Pay: $21.13 - $23.13 per hour

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

How many years of Human Service experience do you have?

Education:

Bachelor's (Preferred)

Experience:

Supervising: 2 years (Required)

License/Certification:

Driver's License (Required)
RBT Certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer care manager jobs in omaha, ne

Client Service Coordinator

Senior Client Service Manager, Personal Choice Retirement Accounts

Client Relationship Specialist - Omaha, NE

Customer Service Manager II - Omaha, NE

Manager, Customer Service

Customer Service Manager - Ice Solutions

Customer Care Manager - State Farm Agent Team Member

Client Services Manager II

Customer Service Manager

Customer Service Manager

Voice of Customer Program & Analytics Manager - Omaha, Nebraska

Client Experience Director

Customer Success Manager (CSM)

Overnight Client Support Specialist

Client Program Manager

IT Client Account Manager/Senior Account Manager

Global Client Program PMO and Operations Lead

Real Estate Client Support Specialist

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

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