Top 141 Customer experience coordinator Jobs in Omaha, Ne

Service Coordinator
Cassling —Omaha, NE
- On call
- Hybrid work
- ERP systems
- Mid-level
- Office
- Wellness program
- Paid parental leave
Quick Apply
APPOINTMENT COORDINATOR
H&H Automotive LLC —Omaha, NE
- $50,000 - $100,000 a year
- Online Application
- Pass drug screening
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Customer Resolution Coordinator
Mastery Logistics Systems —Omaha, NE
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
7d
Office Administrative Coordinator
American Equipment —Omaha, NE
- $21 - $25 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
1d
Lead Service Coordinator
The Frazier Co —Omaha, NE
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Experience Coordinator
TJ Maxx —Omaha, NE
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
9d
Nutrition Services Coordinator
Brilliant Brains Learning Center —Omaha, NE
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
1d
Quality Control LIMS Coordinator
Streck, LLC —La Vista, NE
- No weekends
- Computer literacy
- Mid-level
- 3 years
Quick Apply
Program Coordinator
Sterling St James LLC —Omaha, NE
- $75,000 - $95,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Community Clinic Coordinator RN - Methodist Health System
Nebraska Methodist Health System —Omaha, NE
- From $68,790.81 a year
- Part-time
- Background check
- Nursing
- RN License
- Free parking
- Health insurance
Quick Apply
14d
Multi Site Customer Service Coordinator
Ricoh —Omaha, NE
- Overtime
- Hospitality
- High school
- Office
14d
Human Resources Coordinator
GardaWorld Security Services U.S. —Omaha, NE
- $27.50 an hour
- Full-time
- In person
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
8d
Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Council Bluffs, IA
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
1d
Medication Access Coordinator
Nebraska Medicine —Omaha, NE
- 8 hour shift
- Hybrid work
- Bilingual
- Mid-level
- Office
- Tuition reimbursement
- Opportunities for advancement
1d
Job File Coordinator
SERVPRO of Omaha Southwest —Omaha, NE
- $22 - $26 an hour
- Urgently hiring
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
Quick Apply
Project Administrative Coordinator
A-1 United Heating, Air & Electrical —Omaha, NE
- $20 - $22 an hour
- Full-time
- Administrative experience
- Organizational skills
- Communication skills
Quick Apply
Patient Care Coordinator
Cornhusker Vital Care —Omaha, NE
- $19 - $25 an hour
- 8 hour shift
- 18 years or older
- Customer service
- Laboratory experience
- 401(k)
- Paid time off
Quick Apply
Customer Experience Coordinator
Marshalls —Omaha, NE
- $16.00 - $16.50 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Talent Acquisition Coordinator
CommonSpirit Health —Omaha, NE
- $22.51 - $34.89 an hour
- Full-time
- Customer service
- Mid-level
- Administrative experience
8h
Division Human Resource Coordinator
D.R. Horton —Omaha, NE
- Overtime
- Mid-level
- Office
- Microsoft Office
- Employee stock purchase plan
- Disability insurance

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Service Coordinator

Cassling -
Omaha, NE

Quick Apply

Job Details

Benefits

Wellness program
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Referral program

Qualifications

Confidential information handling
Phone communication
Microsoft Office
High school diploma or GED
Internal employee customer service
Telephone systems
Typing
Clerical experience
Quality data entry
Database software proficiency
Customer data entry

Full Job Description

Service Coordinator – Cassling (8am-5pm hours)
Successful candidates must reside in the Omaha, NE area.

As a Service Coordinator with Cassling, you'll assist our healthcare customers with service needs relating to their imaging equipment. You will engage with our customers over the phone and coordinate the activities to help get our customers’ equipment up and running. You will also engage with our Field Service Engineers and assist with their work order or parts related requests, as well as build relationships with a variety of people within our organization. You'll have a direct impact on providing world-class customer service to our internal and external customers.

Primary Duties and Responsibilities

Responsible for all areas of service dispatch, parts order requests, and customer service:
- Handle inbound queue calls.
- Process service requests from customers, recording all relevant information for each call to create work orders
- Dispatch and brief FSEs on information pertinent to the call.
- Serve as a liaison between FSEs and appropriate management personnel, including communications related to service functions.
- Monitor group email boxes and respond to, or resolve, in a timely manner.
- Process and follow up on all parts order requests as required, including assistance with part identification and pricing.
Create purchase orders using an ERP software and ensure accuracy of the parts and pricing added to work orders.
Order escalations and tracking of out-of-stock parts.
Participate in after-hours “on-call” rotation one week in duration, approximately once a month.
Utilize operating procedures and work instructions for all processes related to the position.
Cross-train to back up the Returns Coordinator when out of office or on heavy volume days, with additional cross-training to serve as backup to other team members.

Schedule

Standard shift for the role is 9am - 6pm
Candidate must be willing and open to work 8am - 5pm or 8:30am - 5:30pm, if the need arises
After successful completion of training and on-boarding, a hybrid schedule is available with a requirement to work 3 days in the office
Candidate must be willing to work an on-call schedule - approximately one week on-call per month

Requirements

What We’re Looking for in a Candidate

Education: High School diploma or equivalent required. Associate's Degree preferred.
Experience: 2+ years’ experience in clerical and customer service environment interfacing with customers daily. Familiarity with work orders and purchase orders is desired. Inventory or ERP software experience is a plus.
Proficient with common Microsoft applications and databases.
Ability to type a minimum of 40 words per minute.
Excellent ability to enter data during customer calls, navigate fields/screens, with working knowledge of phone systems.
Effective oral and written communication skills.
Excellent interpersonal skills.
Interact competently with customers, co-workers, and management.
Willingness to carry a company cell phone and work “on-call” as scheduled after the initial parts ordering training period of approximately 4 months.
Ability to multi-task and work with a sense of urgency.
Maintain strict confidentiality.
Dependably good attention to detail.
Ability to work in a fast-paced, and moderately supervised environment in which the handling of exceptional cases or difficulties referred by others occurs routinely.

Benefits

Why Join Our Team?

Competitive salary that's among the best in your local field
Health, dental and vision insurance
Paid Time Off (PTO) accrues immediately, with no waiting period
Pre-tax and Roth 401(k) plans with company match so you can invest in your family's futures
10 weeks of Paid Parental Leave for mothers and fathers, including adoptions and fostering
Company-paid life insurance for you and your dependents, with additional voluntary coverages available
Flexible spending accounts and health savings accounts so you can set aside money for health and dependent care expenses
Supplemental voluntary insurance plans so you get paid cash in the event of an accident, hospital stay or critical illness
Company-paid disability insurance
Tuition reimbursement to pursue your education goals
Nine paid holidays
Volunteer Time Off (VTO) so you can support non-profits you're passionate about
Comprehensive wellness program and incentives
Referral bonuses
Mentorship program to encourage your growth and development

Quick Apply

Refine Your Search

customer experience coordinator jobs in omaha, ne

Service Coordinator

APPOINTMENT COORDINATOR

Customer Resolution Coordinator

Office Administrative Coordinator

Lead Service Coordinator

Customer Experience Coordinator

Nutrition Services Coordinator

Quality Control LIMS Coordinator

Program Coordinator

Community Clinic Coordinator RN - Methodist Health System

Multi Site Customer Service Coordinator

Human Resources Coordinator

Hearing Ambassador (Patient Care Coordinator)

Medication Access Coordinator

Job File Coordinator

Project Administrative Coordinator

Patient Care Coordinator

Customer Experience Coordinator

Talent Acquisition Coordinator

Division Human Resource Coordinator

I want to receive the latest job alert for customer experience coordinator in omaha, ne

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